Denied checkin at 12 pm despite flexi checkin service and then visitors were not allowed. Room was not clean. Not going to recommend to anyone at all. It is a 4 star hotel just for the sake of name and nothing else
I visited today to view the hotel for banquet event with guests staying at hotel. I was given a tour of the banquet hall and a room on the ground floor. Immediately entering the banquet, air felt stale and in the room it was very stale. I requested to have a word with the maintenance incharge and I asked him if there was any fresh air provision with the air conditioning. He promptly replied, very honestly "Sir, there should have been fresh air provision, but there is non. We just switch on extra air conditioning (cooling) when there are guests" Sealed rooms and banquet hall hosting several hundred guests with no Fresh air provision? Death chamber?
Let’s start with basic necessities like water which was super bad & hard. Staff had no head nor clue about what was happening & where really not in a mood to help. We made booking for 2 rooms One room as double occupancy & one room as triple occupancy & yet despite of full advance payment one extra bed was not allotted as the extra bed was not available. Kitchen is not operational 24 hours hence it’s worst as far as for kids or even when we travel we basically need is a glass of milk or chai or coffee before bed that was also not available. Bathroom was super unclean & without any toiletries, even the basic towel was missing , locks of the main doors where non operational & even water bottle wasn’t kept in the room. Our flight landed very late yet assuming that since we are already late the room would be we’ll organised & sorted but was disastrous. For everything we had to call the helpline of front desk at 333 or 127 for house keeping.…
It was a short business trip , I really loved there rooms , service , food & hospitality specially front office staff was always grateful n helpfull. It's memorable stay looking forward to stay again.
It was really nice & comfortable stay at the hotel. The hotel is located in nice location and was within our budget. The rooms are comfortable & the best part was the staff. The was very friendly specially Mr Sandeep Panwar.
Very good hotel in this area with good facilities ,front office staff is very good and cooperative and all services is very good and on time .rooms are specious and clean with modern amenities. Buffett breakfast verity can be increased however food is very tasty.
Best hotel in the area of North Delhi . Stayed here in June and hotel is neat and clean. Rooms are spacious and clean. Near to model Town metro station. Food is delicious and staff is friendly. Will recommend this hotel to stay and will visit this hotel very soon.
The significant best part is hotel staff, manager Timsy is extremely attentive and friendly which makes us feel like home.Bell boy Anil is really helpful.Chef Balbir is amazing who cook’s really amazing food, too yummm. Receptionist Ashreya is really wonderful and kind with beautiful smile.Stewart Abhay,Ruman and Deepak are very respectful,courteous and obliging. Nice ambience, clean property. Great place to stay.
My name is Ravi Gulati i have checked in on 19 th March and check out on 20 th March, stayed for a day in venizia sarovar portico. it was wonderful stay and staff were excellent specially i want to thank Mr sunny Kumar Singh in front desk he was so graceful with full of etiquettes . He have helped me through out my stay. I wish him all the best for his future endeavours. Thanks with Regards, Ravi Gulati
This stay was fabulous. Room condition and support from staff was great. Special thanks to Mr Sahil for his support. Only area to improve was breakfast buffet, where the quality can be improved along with some more options. Would recommend for stay with family.