Welcome to Bed&Chai, a cozy and modern accommodation located in one of the most attractive areas of Delhi, to enjoy the best Chai (Indian tea) of the city.We are two French women who have been living in India for several years. With our experience and numerous trips all over India, we know exactly what level of comfort you need to enjoy your stay in India.
We offer several facilities:
- Free Wi-Fi
- Breakfast included with your stay
- Fully-equipped kitchen facilities
This is a terrible place, not only did they cancelled my Agoda booking without any prior information they redirected me to pay from their own website. They basically convinced me to transfer the money directly into their account instead of booking online through a legit portal. The “superior room” that I booked isn’t worth even 500 rs in my opinion. The walls are cracked, the bathroom has no window , no ventilation. There’s one tiny rusted table that’s not good for anything If you need to get some work done. There’s dog poop and pre in the terrace and on the stairs. Absolute horrible experience and I wouldn’t recommend this to anyone.
DISCLAIMER We haven’t been here yet but we had made a booking through HostelWorld. Their terms on conditions placed on HostelWorld aren’t ACTUALLY their terms and conditions. Shortly after booking, they had sent us a text stating different terms and conditions that weren’t on their HostelWorld page. The text stated that we had to pay the full amount before we got to the property and it had to be an online/ bank transfer and that we couldn’t cancel if we didn’t meet their new conditions, when on Hostelworld it states something completely different. We texted them to see why this was and they responded in a very passive aggressive manner. We weren’t really bothered by this, we just wanted to know if there was a good enough reason behind the change of terms. Long story short, the text messages got us nowhere and so we decided to call them, and what the guy over the phone told us was, he was basically worried that we were going to cancel on him and so that’s why he wanted to full amount now and that cancellations were the main why they’ve altered their terms on conditions… what? Don’t feel like I can trust these guys right now, maybe they’ve had a rough time, but still not a way to treat customers/ guests when you work for a business that’s kinda meant to make people feel safe and welcome. Not a business manager so you don’t have to hear me out, but in my opinion it you want your guests to be happy and in future have even more guests you may want to. Update your terms and conditions frequently. Be patient with customers and attentive to their queries. Don’t have dodgy people on your communications team… or actually anywhere in your business.…
By god's grace I didn't have to go through the miserable experience of staying at this property because they canceled my booking without any prior intimation. This property follows a very greedy malpractice of canceling the booking at the last moment if the booking is not done directly with them. I had booked the property via Agoda. and 4 days before the checking date they messaged me via agoda that they aren't able to reach me and my contact details are invalid. I saw the message and called them to inform them that the booking was done via agoda and whatever contact info they received was via agoda. It cannot be the case that I get booking details on my mobile number and email ID, but the property gets a different contact number. I have booked with agoda several times earlier and never faced any such issue. The owner of property Surbhi Sharma claims that it is a mandate to check contact info of the guest before check-in. I am a frequent traveler and I have never come across any property confirming contact details and canceling the booking for a stupid reason that the contact number was not reachable. When I asked the staff Satish why he canceled the booking without any intimation and why he didn't mention about the same on agoda, he said your booking is via agoda so check with them. If you want to book with us, book from our website. I asked him to match the price at which I had booked earlier and he said I will have to pay higher while booking from their website. If they are not interested in serving the bookings from different OTAs why the hell is their property listed on these platforms? @Surbhi, before you bring out this point that I spoke with your staff disrespectfully let me tell you that yes, I did that AFTER you guys canceled my stay at the last minute without any prior intimation and ruined my travel plans…
The room may not be luxurious or large but the comfort is what matters and 'Bed & Chai' is the perfect example. A reasonable price, comfortable room, good food, friendly staff, and friendly neighbors are precisely what you need for a good night's stay; that is exactly what we experienced. Although the food is not free, it is worth it to spend a little money to get lots of pleasure. If you are not from India, no problem, they can speak English just as well as you do. One of the best stays I ever had.
The place is no frill. Nothing much to be said about it, amazing location though. I booked directly on their website, but when I was checking in, I saw a sign stating 10% discount for direct booking. My request for discount was promptly denied, even though sign was right there. Breakfast is not free. Don’t be fooled by photos of tea on your bed. However I just saw booking.com listing which stated free breakfast. So in effect what you will save by booking direct, you will pay in breakfast :(. Pretty genius if you ask me. Rooftop was the biggest disappointment though. It was what made me book this place, feeling nostalgic I guess. All the plants are dead or in the process. There are couple of cell phone tower on the roof, not shown in the photos. Charpais, traditional indian version of bed, are placed on the side.…
We booked an 18day stay at Bed&Chai after having seen the online pictures on Airbnb and reading the reviews. When we finally checked in to the Airbnb, we were shocked at the miserable, dirty and dingy state of the place. There was dirt everywhere, no cleaning had been done in weeks. The bathroom was deplorable. There was used almost finished toilet roll and no hand soap. We later found red ants in the bathroom! The bedcovers had old stains, the e headboard had a nail sticking out, the overhead lamp had its wire severed, the curtains were to dirty and sooty to handle. We made no attempt to move the curtains to check out the tiny dirt and bird poop covered balcony. The kitchen was in a similar state. Our room was attached to the kitchen and the dining area as a result we had all the cooking smells and the noise from the dining area. The long staying guests mentioned their rooms were not cleaned in a regular basis..only when they paid the cook to clean their rooms. Unlike other properties this property took the full amount before we moved in..one can only wonder why! When I asked if we could cancel the host said we needed to contact Airbnb directly. When I read the cancellation Airbnb policy it said we could complain but needed to leave the property asap. So we started hunting for another property and with the wedding season on in Delhi it was next to impossible. We eventually found another place but need to move to yet another place for two nights as they’re over booked for a wedding! I sent all these details and pictures as photographic evidence to Airbnb and they shared it with the host. The host refused to accept our complaint, Airbnb backed their host and out of the 420euros I spent on this filthy property, and stayed all of two nights in, we we will be reimbursed ONLY around 137 euros. Airbnb do not check any property for veracity of the description nor the photos provided by the host. The host later had shared pictures of the property with the Airbnb but wouldn’t give permission for them to send them to me..I can only wonder why. Those pictures are probably from when the original French host ran the place. I have written a review on the Airbnb but it probably won’t be put up as the host needs to review our stay first for it to go live. I have written directly to the host and she hasn’t answered to date. I had written to the host after the booking was made and never had an answer. My advise to anyone considering Bed& Chai as a place to stay..avoid at all costs. A place that takes your money before you see the place and then denies all the facts and pictures is lying blatantly.…
Seems to be geared up towards the overseas backpackers. you have to climb some 4 stories to get to the room. No kettle available. Overpriced beverages and food. Kitschy decor made out of cheap material in the name of "Street Art". In adequate hygiene. Curtains seemed to be hanging since ages. Preferred not to shower given the condition of bathroom
This review is not about the average touristic perspective of an accommodation. We were lucky enough to find this place to stay right before the lockdown started. It was a hard time for everyone full of stress and uncertainty but we found a nest in Bed and Chaï. Coraline, the owner, is a wonderful host that cares about the guests, the staff, the community and the environment. You will feel inspired just to look around the hotel and realise how much every detail is design to be comfortable, ecofriendly and committed with the vulnerable sectors of the community. I can write lots about how cute, clean, well located, etc the hotel is, but after all we went through during the pandemic in India I just would advise to choose your hotel in a place were the hosts are there for you because if things go wrong (as they can always go) you’d want to have good heart human beings taking care of you.…
We only spend one night in Bed & Chai but we loved it. The staff are incredibly friendly and nice. The rooms are clean, comfortable, quiet and full of character. The rooftop is a hidden retreat from all the bustle below. Would definitely stay again.
Excellent the same thing I have not received this product yet but status shows delivered so please help me sir I am unable to buy any mobile phone number is this a lot of people who don't have any questions u have a good day at work and I don't know what I want to draw your attention that I was just thinking about me being the best
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