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Sheraton New Delhi

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#17 of 706 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,376 Reviews from our TripAdvisor Community

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Showing 1,309: English reviews
Kuala Lumpur, Malaysia
Reviewed 13 January 2016

I last reviewed this hotel three years ago. Then, I found it tired and in need of upgrades, including bedding that didn't look like it'd been run through the washer 500 times. So when I found myself booked there this weekend, I was curious: had the hotel improved? In short: no, it's actually declined further. Frankly, I'm puzzled that Starwood...

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Helpful?
1Thank FeltonS
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do expect enhanced...

Mumbai, India
Reviewed 10 January 2016

Rohit Walia and his team comprising Teressa, Sanchit, Gaurav, Ram and Dinesh from the Banquetting Team are excellent hosts. We have been hosting our weekly morning Business Network International (BNI) weekly meetings on Tue - Fri & Trainings on Sat; their accomodative nature coupled with excellent service has rendedred Sheraton, Saket our preferred choice of hotels for our meetings and...

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Helpful?
2Thank Anupam K
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that you and your friends found the services rendered by our team - Rohit, Theresa, Sanchit, Gaurav, Ram, Dinesh and Gandharv to be excellent. It is our endeavor to provide our guests...

Monterey, California
Reviewed 8 January 2016 via mobile

I stayed here for a few nights and the stay was amazing! The people who worked there were so nice and friendly! The hotel is also beautiful and very clean! The hotel manager (Yuvraj) was a large part of why we loved it so much, he was so accommodating and nice! He was always making sure our stay was exactly...

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Helpful?
3Thank Drumilligan
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Yuvraj our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment...

Auckland Central, New Zealand
Reviewed 6 January 2016 via mobile

I stayed at the hotel as i was in the country to attend a wedding. The hotel provided me with a driver that took me everywhere i needed to go, obviously i had to pay for it. The hotel was clean, the staff were amazing and the security made me feel even better. What i will say is that all...

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1Thank AmieC747
India
Reviewed 6 January 2016

This is a hotel whose eateries we have been visiting over the last decade and seen it through all the management changes. The coffee shop has always been a favorite haunt but on our last visit we were sorely disappointed with the quality of food, especially the Indian offering. As a high end property in the National Capital- we really...

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Helpful?
1Thank Zephiecat
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, We are proud of our Indian Cuisines and are very concerned about your feedback. Your feedback is important to us and in order to help us address your feedback better, We request you to kindly May I request you to please e-mail me at benita.sharma@itchotels.in or share your contact details so we may get in touch with you....

Reviewed 5 January 2016

Great location in Saket right next to DLF place & Select city walk. We were in Delhi over the new year's break so the location of this hotel was ideal for us to catch up with friends from all over town. Very good service including room service at 5am. Good breakfast options. This was our 2nd stay at Sheraton New...

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Helpful?
1Thank Monika R
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Cairo, Egypt
Reviewed 3 January 2016

Stayed here for the first 2 nights of an North India tour. I arrived at around 1.30 am and was keen to get to my room, but despite being the only person checking in and 2 staff working, they decided to discuss airline crew rooms for a few minutes whilst holding onto my key. Not a major prob, but I...

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3Thank stellalocal
Reviewed 2 January 2016 via mobile

This definitely one of the best hotels in Saket in several aspects. Located adjacent ( in fact adjoining through back gates) to three big malls in Saket yet having an identity of its own. Was a bit skeptical about check-in ( as I had seen some reviews on TA) and the initial impression was that it will be delayed but...

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1Thank sacmis
Mumbai, India
Reviewed 1 January 2016

i was upgraded to club room with access to the club lounge, service was much better to my last experience , room was luxurious! food was nice, however i missed on the breakfast! good location to stay in south delhi..

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Helpful?
Thank anujdubey
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

New York City, New York
Reviewed 29 December 2015 via mobile

This hotel was nice. Good location next to 3 malls. It's a 5-star, and they're pretty good, but you do have better options. Also, it is a bit away from the center. If you don't need to be near the center and this location works, then go for it. It's certainly a good place. Staff was good. Breakfast was good....

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Helpful?
1Thank aabadi
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: ₹ 8,188 - ₹ 13,429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#13 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
20 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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