Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Level 5 Terminal 3, Indira Gandhi International Airport, New Delhi 110037 India
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Avg. ₹19,701 /night, 2/12 - 2/13
₹23,816
per night
₹20,752
per night
₹17,687
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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#165 of 1,189 hotels in New Delhi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Departure Flight is mandatory from IGI Terminal 3 within 24 hours to stay at hotel. Passengers flying out from Terminal 3 within 24 hours of arrival at airport can stay in Domestic Wing. For International Wing, guest must have boarding pass for next international flight and their baggage must be checked through till final destination. Passengers arriving from Domestic or International flight at T3 may reach out to our assistance booth near Domestic transfers for any assistance required. Stay at the Holiday Inn Express New Delhi International Airport T3 for a quick layover before your next flight. Feel refreshed on transit, inquire about our day use rates. Looking for a spot to freshen up pre-flight or a comfortable and hassle-free overnight stay before your next flight? Conveniently located inside the New Delhi Terminal 3, the hotel is just a short walk to the departure gates for boarding. The hotel boasts of modern design and comfortable facilities.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Coffee shop
Foot massage
24-hour security
Baggage storage
24-hour front desk
Restaurant
Breakfast available
Breakfast buffet
Full body massage
Hand massage
Head massage
Massage
Neck massage
Non-smoking hotel
Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Hindi
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
Indira Gandhi Intl Airport
18 min•
See all flights
Hindon Airport
30.2 km•
See all flights
Indira Gandhi International Airport
6 min•New Delhi Metro
Car Hire
Reviews
3.5
1,071 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Situated conveniently close to the airport, the Holiday Inn Express New Delhi Int'l Airport T3 is a go-to for travelers with early flights, despite some guests exploring other options due to cost. While the hotel's cleanliness and certain amenities like cozy beds receive commendations, opinions on the rooms are split, with some guests finding them outdated and not well-maintained.
The atmosphere is generally seen as quiet and comfortable, but not without a need for some refreshing. Experiences with the staff vary, with reports of both commendable assistance and less-than-stellar service encounters.
Location
Convenient
Atmosphere
Uninspiring
Rooms
Basic
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Stayed here in the domestic wing for one night September 2024 while travelling to Ireland from India. It is a pricey hotel but a good option to stay at if you have an early international flight the next day like I did. I took a domestic flight to Delhi the previous day and found the holiday inn booth easily enough with the help of the staff. From there, the process was pretty smooth as a staff member escorted me all the way, helping me with the luggage. There was luggage scan along the way and we had to re-enter the international terminal where the security person made me a tad nervous for a second when he exclaimed that my international flight isn't until the next day! He called his senior who immediately understood that I was a guest at holiday inn and ushered us in. The check in was very quick and smooth and the staff member helping me helped me with my luggage right inside my room where he left the trolley for next morning as well. The room was clean and nice and the bathroom shower had plenty of hot water. One complain I have is while the food I ordered was tasty (chilly chicken noodles), they were very spice and oily which wasn't a great thing before a long flight next day ;) Me being a person of Indian origin found it too hot so I cannot imagine a non-Indian person enjoying that level of spice! Apart from that, the checkout next morning was very quick. I expected the staff to take some time to come and help me as it was barely 5am but nope, the kind person was at the door in 30 seconds to escort me to checkout and after that to the departure level.
In all a perfectly satisfactory experience! In future, I might maybe try to find a more cheaper alternative in future as 12000 INR per night is pretty heavy on the pocket, but hey! if you can afford it, I would definitely recommend this place!
In all a perfectly satisfactory experience! In future, I might maybe try to find a more cheaper alternative in future as 12000 INR per night is pretty heavy on the pocket, but hey! if you can afford it, I would definitely recommend this place!
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Date of stay: September 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 3 Oct 2024
Dear Guest, Thank you for your wonderful feedback and it is encouraging for our associates. We are delighted to hear that you had a memorable stay at the hotel. Looking forward to welcoming you once again to Holiday Inn Express! Regards, Sincerely, Rakesh Verma Director of Finance & Business Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you have a layover at the Delhi airport, this is a great option. The hotel is a bit hard to find, but if you ask airport staff where it is, they will help you out, and the hotel staff, including the airport-based staff, are incredibly helpful. The service at this hotel is spectacular - including staff members escorting you to your checkout counter prior to your flight. The service at the front desk and in the restaurant are fantastic too! I asked for an early breakfast delivered to my room and they provided a hot meal at the time requested with a smile. The room itself is comfortable with bottled water, comfortable bathrooms, comfortable beds, and hot water in the shower. The view is of the checkin counters, but besides that noise was not a major issue during a brief nap there. Recommended if you have a significant layover!
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, General Manager at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 24 Mar 2023
Dear Guest, We are earnestly grateful for your valuable feedback . We are glad that we could bring a smile to your face by demonstrating true hospitality. We hope to serve you soon in near future and help you create new memories to cherish with us. Sincerely, Raman Sharma Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The comfort and equipment of the rooms were very good. The staff was also very professional, considering the numerous security checks and procedures to be followed because the hotel is located in the terminal. Where the hotel loses all these points is in the so-called "breakfast included": it is better not to offer it than to offer a basic breakfast like the one the hotel now offers.
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Date of stay: July 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Excellent customer service. Due to a series of confusion, we had an issue getting a room despite having a reservation. Nawab helped us out a lot, not only resolving that issue when we reached there, but also making sure that we were comfortable, our luggage was taken care of, and we were properly helped all the way until check-in counters.
He also provided us with his personal phone number, to reach out to him in case of any current or future issues, followed up after we checked out to make sure that our stay was comfortable and all our concerned were timely addressed.
The hotel itself is very conveniently located inside the terminal, so if you have a long layover or an early morning flight, would strongly recommend spending some time relaxing and getting some sleep here.
He also provided us with his personal phone number, to reach out to him in case of any current or future issues, followed up after we checked out to make sure that our stay was comfortable and all our concerned were timely addressed.
The hotel itself is very conveniently located inside the terminal, so if you have a long layover or an early morning flight, would strongly recommend spending some time relaxing and getting some sleep here.
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, General Manager at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 26 Jun 2023
Dear Guest, Thank you for your positive feedback from your recent stay with us. We are delighted to know that you were safely escorted by our team member Nawab through the various procedures and that you had a great stay at the hotel while on transit. Thank you for appreciating the rooms and the customer service offered by our staff. We hope to see you at the hotel again soon. Sincerely, Raman Sharma Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New hotel (pool area was still under construction but almost completed). After traveling through India for 15 days this was the best hotel we stayed at the entire time. Had all the expected amenities, most importantly everything worked and the beds were up to US standards. Excellent, attentive and friendly staff. Delicious food and nice presentation! It was easy to email the hotel and pre-arrange pick up from the airport (was Whatsapp on arrival and than met by Holiday Inn driver outside baggage claim who was holding a sign with our names). Hotel had 24/7 cars waiting to return people to the airport - just had to let them know when checking out. The cost of the transport was billed to our room so other than tipping the drivers we didn't need to worry about carrying cash. The hotel is near the airport but there is no way to walk to the hotel or the area. It's in a new area next to the Delhi airport which contains a lot of new major hotels.
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Date of stay: January 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Recommend emailing or calling the hotel ahead of time to arrange for pick-up transportation from...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 1 week ago
Dear Hpisles, Thank you for your kind compliments for the warm hospitality offered by the hotel. We appreciate your valuable feedback as this will boost our morale and help us to uplift our service standard delivery. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Thank you once again, your kind note is truly heartening for all our team members. Please feel free to connect to us through info@hiexdelhiairport.com when planning your return. Regards, Rakesh Verma Director of Finance & Business Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel 3 or 4 times. Each time I booked with the thought that it would get easier to get into the hotel after a long flight and leave as late as possible for the next day's departing flight and each time it was a MISTAKE! The check-in process is beyond cumbersome with a long wait at the end of a hard to find desk in the airport where a sometimes surly policy guy who speaks no English points desultorily to a phone that rings at the front desk of the hotel. When someoene answers they promise to get come within "two minutes" but it is always 15+ after which someone in the upper floor asks to see the boarding card and passport.. All of this takes 30 minutes if you are lucky after which you get into underwhelming rooms which are not anyone's idea of luxury given the price. The restaurant has passable food but not something anyone could remotely hanker for.
Save yourself money and aggravation and book any one of the many hotels in the immediate vicinity of the airport where rooms are far better and most importantly you get into the rooms really quickly.
Save yourself money and aggravation and book any one of the many hotels in the immediate vicinity of the airport where rooms are far better and most importantly you get into the rooms really quickly.
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 12 Dec 2023
Dear Guest, Thank you very much for your recent stay at our hotel. We are so sorry to see you did not enjoy your overall experience with us. Please note that your feedback is being taken very seriously and we are making continuous efforts and changes to make it easier for guests to find us inside the airport. We assure you of a great stay in line with our usual standards if you give us another opportunity to be of service. Sincerely, Raman Sharma Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though the "Hotel" is situated in the airport building, you can not enter or leave the hotel floor without an escort.
The "Hotel" at the domestic wing is loud and noisy as the rooms are situated above the check-in area. Loud voices and dogs barking.
The WiFi signal is very weak and intermittent. The air-conditioning switch fell off the wall, and you could not adjust the temperature.
The staff are friendly and sympathetic to the issues but unable to change the situation.
The "Hotel" at the domestic wing is loud and noisy as the rooms are situated above the check-in area. Loud voices and dogs barking.
The WiFi signal is very weak and intermittent. The air-conditioning switch fell off the wall, and you could not adjust the temperature.
The staff are friendly and sympathetic to the issues but unable to change the situation.
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: I would recommend using the "Hotel" during the day if you require a place to shower, freshen up,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 25 Jul 2023
Dear Guest, Thank you for sharing your feedback with us. We are disappointed to know that some aspects of your stay did not meet your expectations. Please note that we have taken note of your concerns and shall work on ways to improvise the same. We would like to once again thank you for your feedback as it helps us in improving continuously and we hope to see you at the hotel again on your next transit. Sincerely, Raman Sharma Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived to international terminal 3 about 9pm, had to collect luggage to go through customs. Attempted to re-check bags for domestic departure from Terminal 3 at transfer location, but they would not accept and sent me to Level 5 departures. Airline would not accept checking bags until after 11:30pm due to flight was next day. Very difficult time finding area to access Holiday Inn Express, noting it is THE very corner on one end of the departure area, nearest “A” island of airlines. The small kiosk is located next to the oversized baggage security check point. After I found the HIE kiosk all was great. Hotel room in Wing A was clean, had complimentary water, and was quiet despite being located directly above the departures floor.
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Date of stay: June 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ask for help to find the hotel kiosk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 3 Oct 2024
Dear Guest, Thank you for your wonderful feedback and it is encouraging for our associates. We are delighted to hear that you had a memorable stay at the hotel. Looking forward to welcoming you once again to Holiday Inn Express! Regards, Sincerely, Rakesh Verma Director of Finance & Business Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An excellent service offered to travellers transiting thru IGI airport. One does not need to go thru the hassles of exiting he airport, finding a cabbie who's willing to take you to a nearby hotel, the hassle of checking in there, and the almost impossible task of finding a ride back.
Though the hotel is not as close by to the baggage conveyor belts as their website makes out, there's a very convenient desk in one of th hotel corridors close by, with a polite desk manager who checked your boarding pass (and you do need one to make a booking). He immediately called upstairs for a roomboy to guide us to the hotel. There's a baggage security before entering the hotel. But once you're in everything is smooth.
The check in is smooth, the staff very polite, effective and hospitable. As a minimally handicapped person I was checked into a room right next to the reception.
The room was very good, and adequate for a one night transit stay. There was a high degree of cleanliness all around. The bathroom too was very good.
The restaurant in the hotel had a good array on their menu, including a selection of fresh fish dishes. Breakfast was basically Indian fare, with a live egg counter. Tasty and quite satisfying.
Check out too was smooth, the wheelchair attendant was there at the lift, and helped us to the International checkin counter.
Though the hotel is not as close by to the baggage conveyor belts as their website makes out, there's a very convenient desk in one of th hotel corridors close by, with a polite desk manager who checked your boarding pass (and you do need one to make a booking). He immediately called upstairs for a roomboy to guide us to the hotel. There's a baggage security before entering the hotel. But once you're in everything is smooth.
The check in is smooth, the staff very polite, effective and hospitable. As a minimally handicapped person I was checked into a room right next to the reception.
The room was very good, and adequate for a one night transit stay. There was a high degree of cleanliness all around. The bathroom too was very good.
The restaurant in the hotel had a good array on their menu, including a selection of fresh fish dishes. Breakfast was basically Indian fare, with a live egg counter. Tasty and quite satisfying.
Check out too was smooth, the wheelchair attendant was there at the lift, and helped us to the International checkin counter.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Be sure to know which terminal wing of the hotel you can book, and have the appropriate boarding...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 29 Oct 2023
Dear LailaFreddy, Thank you very much for writing a detailed review of your brief stay at the Holiday Inn Express New Delhi International Airport T3. A detailed review like yours will also help the other passengers travelling from Terminal 3 in locating the hotel and knowing about the hotel facilities well in advance. We look forward to welcome you again on your next transit from New Delhi International Airport. Sincerely, Raman Sharma Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I visited L's Kitchen for the first time last Saturday evening, and our entire dining experience was excellent. We arrived when they opened at 5:30 and they were clearly ready! We were greeted by our server when we walked through the door, she seated us, she explained the menu, she took our order, she brought our food and drinks, and she couldn't have been more competent, attentive and gracious. When we visit a restaurant like L's Kitchen, we expect excellent service. But Kathleen exceeded our expectations and made the evening a truly memorable experience. We will be returning to L's Kitchen to continue exploring their menu, and we will ask for Kathleen next time. The menu is clearly chef-driven, not overly lengthy, but all of the items on the menu appear to be carefully thought out. Our evening started with cocktails, and these folks know how to make an Old Fashioned. No effort to make the drink "different" by adding unnecessary ingredients, just a good solid "by the book" Old Fashioned, and it was spot on! We shared an appetizer, Eggplant Parmesan Bites, and they were excellent. We had a difficult time deciding what to try from the menu, but we settled on Kevin's Chicken and the special for the evening. Both were well prepared and nicely presented. We finished by splitting a Bavarian Creme dessert and a couple cups of de-caf coffee. It may seem like a small thing, but the de-caf coffee was really, really good. And that pretty well captured the essence of our first visit to L's Kitchen. We expected to find a very good restaurant, but a combination of Kathleen and the restaurant's attention to the seemingly small things, turned a very good dining experience into a great evening.
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Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: By all means, get a reservation if you plan to visit on a weekend. The restaurant is small and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager HIEX, Owner at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
Responded 27 Feb 2024
Dear Guest, Thank you very much for writing a detailed review of your brief stay at the Holiday Inn Express New Delhi International Airport T3. A detailed review like yours will also help the other passengers travelling from Terminal 3 in locating the hotel and knowing about the hotel facilities well in advance. We look forward to welcome you again on your next transit from New Delhi International Airport. Sincerely, Raman Sharma Director of Sales
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
if that's a domestic flight and you have more than 24 hours, I'd say go to the aerocity and book a hotel there. Much less expensive, you can walk around, have a good meal or two, and easily come back to catch your Kolkata flight.
There is a Holiday Inn in both the domestic and international terminals. I would email the hotel and they will tell you which hotel to make a reservation depending on your flight.
Yes. I believe that is correct as long as your Int’l flight is also leaving from T3 the next day. If departure is in another terminal, there is an offsite hotel connected by tram you can stay in.
Hi, yes this is a 24 hour hotel, and the airport seems as busy then as anytime! Just book a one night stay (dated the day before) and note that you’ll be a 3:00 am arrival following morning. You will need to clear C & I, and then go through the process of phoning the hotel desk from the arrivals hall. It’s a bit lengthy but straightforward. Expect to be in your room by 4:00 am. On departure, you’ll be taken back down to the arrivals hall. Have a great trip!
Same terminal as your arrival then. You have to check gate on arrival.
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"Recommend emailing or calling the hotel ahead of time to arrange for pick-up transportation from the Delhi Airport. "Read full review
"If you’re outside security, look for the Holiday Inn booth (like a podium) and hotel staff so they can escort you. No escort = no entry."Read full review
"I always feel welcome , staff is wonderful, food is good and I often get a great massage.. whenever I come to Delhi I only stay at this hote"Read full review
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PRICE RANGE
₹16,461 - ₹21,539 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Eaton Smart – New Delhi Airport Transit Hotel
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiMinto Road
NUMBER OF ROOMS
93
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel
What are some of the property amenities at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
Conveniently located restaurants include Encalm Privé, T Lounge, and Encalm Lounge T3 domestic departure.
Are there opportunities to exercise at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel?
Many travellers enjoy visiting Tomb of Adham Khan (3.1 km).
Is Holiday Inn Express New Delhi Int'l Airport T3, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.