What a welcome done by Front office by folding hands said namaste felt good.Room was clean as i entered in 4 star property as expected food was delicious order Chicken curry and Sandeep chef made as special request on call to feels like home made taste Overall i give this property 5***** .
Very nice room and ambiance. Enjoyed the stay a lot. It was a decent and sophisticated and calm surrounding. The vibe and decorations from the moment you enter to the room is complemented is carefully with all the artefacts and decorations around
I had wonderful experience staying in Udman. Every staff i encountered specially Rahul Amit & Hari Om were so delightful & eager to help. Undoubtedly i can say very good hotel i have been privileged enough to stay at. High quality rooms tasty food and high quality service experience too. Overall it was comfortable stay what i was exactly looking for. Highly recommended to all. Must visit property. Thank you so much Udman team for making my stay comfortable & amazing, will must visit again.
We stayed in many hotels all across delhi but here in udman we got a cozy home like environment. Good rooms with a great view. Hygienic and clean. Polite and cooperative staff. Location wise also it is more convenient for us as it is close to all markets , railway station etc
I had a great experience in this property. Staff was very helpful and friendly. They all help me several times. Rooms are very neat and clean and the taste of food was amazing a big thank you from my core of heart to the staff and i will recommend this property to other that must visit at this place.
Very nice ambience with friendly and courteous staff . Recommended to visit for leisure or Business meetings. Good food neat and clean room with perfect in-house services. Prime location also well connected with the airport.
I use to stay in this property when it was Visaya. Now this property has been taken over by FernsNpetals. First thought came to my mind while booking that Will they serve you like Visaya... But after my recent stay at Udman Panchshila Park I am amaze with the standard they have maintain... And kind of services they have rendered to me.. I was here for an Business trip for 2 days... Front desk, Housekeeping room service is very much prompt in responding. Even the Door man or Security Guards will treat you well and welcome you with folding hand. I will request you all whenever you come to Delhi .. Do not forget to stay here. They will make you feel like home away from home.. 5 Star is less than for this property. I have stayed in various hotel including 5 Star hotels. But kind of services they will give you make you feel amaze.. Best of luck to team and keep rocking..…
Staying at this self-proclaimed "4 star" hotel was an absolute horror. Everything is still done on paper so check-in took a while where they wanted you to fill out forms and registers. The room itself was extremely small to the point that they had to squeeze certain furniture pieces just so you could walk from one side of the room to another. By the way, you will not get hot water 24/7. If you prefer showering with hot water, you will need to call the reception every single time so they can turn on their heating systems. Note that I said you will need to call reception and not housekeeping -- this is because no one at housekeeping ever picks up the phone. Then came the constant and painful disasters in the night -- water leaks. The first, the AC started leaking around 11.30pm and it took them 30+ minutes to stop the leak resulting in a nice mini pool in the room. The next morning, I asked them to ensure it doesnt happen again or change my room. Guess what? At around 12.15am, I was woken up for the sound of water dripping and another puddle of water. They initially refused to change my room and keep asking me to wait in 20-minute increments. I was about to pack up and leave this crappy hotel at 1am when they finally agreed to move me to another room. Oh ... when stuff like this happens, the staff at the reception will stop picking up your phone so you have to visit them in-person to fight for a room where there is no water leak at 1am. Their food was a hit and miss too -- first, no one was around to provide a menu, then the complementary 'papads' turn out to be raw, then there is no one around to give you the bill. Just a complete disaster. I asked them to charge the tea to my room and instead they send me tea in my room. I only write reviews if something was absolutely amazing or absolutely awful and sadly this hotel was the latter. The only possible way I would stay here again is if they pay me to do so. I also call upon government authorities to regulate this behaviour where hotels can give themselves any number of stars with no standard rating mechanism -- it is false advertising and hurts the consumer.…
Stay was overall nice smooth check in and kindly behaviour . I will recommend Udman by ferns n petals for those friends which have business trip to South Delhi . Kamlesh in housekeeping was so much helpful
10/10 to the food part . I had taken sandwich in breakfast so it was tasty I will come to this hotel in next stay surely with my family as we all need to visit sach calm place ... Rooms were clean and stats were all so much well trained and we'll mannered best part is the location of this hotel that it's in Central part of Delhi close to airport
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