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15 A/33, W.E.A, Ajmal Khan Road, Karol Bagh Karol Bagh, New Delhi 110005 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (64)
Room & Suite (19)
Dining (3)

About

#292 of 2,746 hotels in New Delhi
Location
Cleanliness
Service
Value
Hotel Swaran Palace, New Delhi A newly renovated property located in the heart of delhi. Hotel is having 4 star accomodation and facilities. Being in the central delhi every attraction of delhi would be easily accesible, we are only 50 mtrs away from karol bagh metro station.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle tours
Walking tours
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Paid public parking nearby
Wifi
Breakfast in the room
Shuttle bus service
Car hire
Taxi service
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
109Reviews6Q+A14Room tips
Traveller rating
  • 38
  • 32
  • 18
  • 10
  • 11
Time of year
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Fadilah wrote a review Dec 2019
4 contributions1 helpful vote
Our stay at the hotel was the briefest. We checked out the very first day we checked in due to a lack of clean water availability. Mud water was running through the tap and the h Water heating system was not working. The whole hotel was having this problem. Not only did the hotel not inform us about this issue when we checked in, we also heard clients complaining that this condition is continuing for 2-3days now.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MadhuriYogapraktijk- wrote a review Dec 2019
Delft, The Netherlands3 contributions
Never choose for stay in Swaran Palace. The name of this hotel doesn't match with the very bad behaviour of the management, mr. Khan and mr.Sardar. I have been recently guest of this hotel. The hotel and the staff are ok. Rooms are reasonably clean, though the bathroom could be cleaner. But mr Khan and mr Sardar are 2 big liars, dishonest, desinterested in the guests comfort, very rude and very impolite. It's mentioned on their website that there is hot water available 24 hours per day, but forget it. It 's an illusion. Even when you call them by phone, already undressed in the bathroom, and call that there is no hot water, they insist that there is hot water and then they call off in your ear. The most bad, low mentality behaviour from a hotel management. I had to face this problem with my recently stay in this hotel. And this misery lasted 2 days. Standing in the shower for more then 1 hour, undressed, cold, I had to phone and yell 3-6 times for hot water. Everytime telling me: " in 10 minutes, in 10 minutes". But forget it. They even managed to cut off the phone call in my ear. It couldn't have been more rude and impolite. By checking out I asked them for compensation for the misery and their rude behaviour, even then they only behaved more rude. I always recommended this hotel to my friends and family, but never more.
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Date of stay: November 2019
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alkesh Banavali wrote a review Jun 2019
4 contributions
Even my stay was almost free, but NOT worth paying the tariff and staying over here. An attitude of staff is almost at high. You ask for any room service they have recorded message 'it can't be or NO. Even you ask for refilling the water, they will make such a face that if you have for their Kidney or Internet Banking password. Look for other option but definitely not this hotel.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NMI123 wrote a review Mar 2019
Durban, South Africa45 contributions18 helpful votes
The hotel has no kitchen and no restaurant!!! Service is pathetic. There is a skeleton staff.. One man!!! Old man at reception is a grumpy unhelpful grouch. Only plus is proximity to market. Steer clear of this dump
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Theeran Suntheradas wrote a review Jan 2019
Sydney, Australia35 contributions4 helpful votes
Our experience was disappointing from the beginning. We had a booking for 3 rooms prior to our arrival and we were pushed towards taking 2 rooms for the cost of 3 at reception. There was no hot water and the bathroom had many fruit flies in all 3 rooms. As we were checking out, we were quite rudely told that EFTPOS payments were not possible and that payments had to be made in cash all while the hotel staff slammed the receipt and pen on the table in front of us. Definitely not the service and experience expected of a hotel rated 4 stars. We had a second booking at this hotel for later in the week and we opted to revise our booking and not return.
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Date of stay: December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BINODMA, General Manager at Hotel Swaran Palace
Responded 6 Jan 2019
I appreciate your time to send us feedback, but it would have helped me to find all the details if you would have send me your booking details. still if you send me the details on my email gm@swaranpalace.com. I would take all necessary action. Please accept my apologies for all the inconvenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort02124188443 wrote a review Nov 2018
2 contributions
I stayed here from October 14th to October 16th 2018 and found everything neat and nice. I felt well here. The terrace is an OK place, not as grandiose as I had imagined, but still a place to relax. The breakfast was sufficient and well. The pricing, all in all, reasonable. I'd come back if I stayed in Delhi again.
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Date of stay: October 2018
Rooms
Cleanliness
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BINODMA, General Manager at Hotel Swaran Palace
Responded 6 Jan 2019
Dear Friend, Thanks for your feedback, it always gives us immense pleasure. Love to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mo1982 wrote a review Oct 2018
Ireland17 contributions3 helpful votes
Cheap and cheerful hotel in the middle of the madness. Staff very nice and provide good exchange rate. Stayed here for 2 nights, very close to metro so location is very good. I would stay here again but is starting to get a little dated.
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Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BINODMA, General Manager at Hotel Swaran Palace
Responded 6 Jan 2019
Dear Mo1982, Thanks for appreciating us. we shall always strive to do better. Hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SuzyCruisy wrote a review Oct 2018
Essex, United Kingdom118 contributions62 helpful votes
Stayed in Swaran Palace for 2 nights after landing in Delhi. Hotel is down side street which is a little off putting but the hotel is immaculately clean and service is excellent. Much prefer these small boutique hotels as they always provide high standards of personal service. We ate lunch at nearby Om Restsurant which is South Indian vegetarian and very good. Breakfast was good quality with mixture of Indian and western dishes. The outdoor roof terrace was excellent for sitting, reading, just having a drink or eating dinner rather than using the air con dining room. It was lovely to sit and eat under the stars in the middle of Delhi and felt like n oasis even though took could still hear the beeping horns.
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Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from BINODMA, General Manager at Hotel Swaran Palace
Responded 6 Jan 2019
Dear Suzy, Thanks for your feedback, we appreciate your time to honor us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Logical Traveller wrote a review May 2018
Kathmandu, Nepal63 contributions13 helpful votes
I was in this hotel three night with my friend. The service of this hotel in every expect was great . Excellent breakfast, best hostility, wide room with all modern furnishing with all necessary i will recommend this hotel to spend here while you are in coral bagh
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Date of stay: May 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BINODMA, General Manager at Hotel Swaran Palace
Responded 22 May 2018
Dear Mr. Ram, I would like to thank you for writing a review of our hotel. It has been pleasure serving you, during your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anuj V wrote a review Apr 2018
Calgary, Canada88 contributions28 helpful votes
We have been staying here for many years now and have seen this slip downhill. The place is a tired shadow of the place it used to be some years ago. Grey , worn out towels, peeling paint and a flavourless breakfast make it a place to be avoided in the future. Much better options exist at the price point that this hotel offers , go to those places.
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Date of stay: April 2018
Value
Rooms
Service
Trip type: Travelled with family
Room Tip: The rooms facing the road are larger
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from BINODMA, General Manager at Hotel Swaran Palace
Responded 22 May 2018
Dear Mr. Anuj, I am concerned with your bad experience at our hotel. Please accept my sincere apologies. I would like to offer you one night complimentary stay.Just to erase your bad memories and start afresh. You may write to me at gm@swaranpalace.com before 15th July'2018 to avail the offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$38 - $55 (Based on Average Rates for a Standard Room)
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiMinto Road
NUMBER OF ROOMS
24
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Frequently Asked Questions about Hotel Swaran Palace
Which popular attractions are close to Hotel Swaran Palace?
Nearby attractions include Agra Jaipur Delhi Tours (0.4 km), Karol Bagh (0.1 km), and Ghaffar Market (0.4 km).
What are some of the property amenities at Hotel Swaran Palace?
Some of the more popular amenities offered include free wifi, airport transportation, and room service.
Which room amenities are available at Hotel Swaran Palace?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hotel Swaran Palace?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Swaran Palace?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Swaran Palace?
Conveniently located restaurants include Glenz Cafe & Bakers, Suruchi Restaurant, and Bikanerwala.
Does Hotel Swaran Palace have an airport shuttle?
Yes, Hotel Swaran Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Swaran Palace have airport transportation?
Yes, Hotel Swaran Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Swaran Palace?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Swaran Palace?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Hotel Swaran Palace?
Many travellers enjoy visiting Gurudwara Bangla Sahib (3.0 km), Rajpath (4.9 km), and India Gate (5.4 km).