The Orion Plaza
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About
Offering great comfort and services at budget rates, Capital O 27044 Hotel The Orion Plaza in Delhi is an ideal lodging for travelers touring the city. The OYO is maintained with a skilled and friendly staff to ensure you have a good stay.
Facilities:
Our rooms are tastefully furnished and offer amenities like TV, Complimentary Breakfast and a lot more. We take our guests safety seriously and provide facilities like fire safety, first aid and round the clock security to ensure the same.Our 24-hour helpdesk offers further assistance to our guests.
What's Nearby:
Head out to visit the key attractions of Delhi. Take a tour of the Delhi and explore key attractions lik Qutub Minar, Lotus Temple and Laxmi Narayan Mandir.
Location
Reviews
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The couch was covered in dust. The mini bar was put there for display only (not working, door not opening fully). Even the shower in the bathroom was broken.
The check in process was not smooth as well. We were asked to wait as we reached there earlier than our check in time, which was understandable. But the guests who reached just 10-15 mins after us were given rooms. And on inquiring, we came to know that the rooms are all ready and empty and were still made to wait for 45-60 mins.
The restaurant, in contrast, had good food. This hotel is a good place to stay if the management pays a little more attention to the maintenance.
Our room couldnt be cleaned unless we were there in person, apparently their security cameras were not working, this was very inconvenient.we got to witness how they clean the rooms.... they did not use any professional cleaning agents, just took a towel to wipe the bathroom...... no wonder everything looked so dirty.
The staff were extremely unhelpful and had terrible attitude with no sense of customer service. I would not expect service at such a poor level from any hotel.
On a positive note, the two security guards at the front were really nice and so sweet! They were very genuine.
We specifically asked for quiet room away from lifts and store rooms and they put us exactly opposite the store room. Staff were going in and out, locking and unlocking giant padlock on the door waking us up every 15-20mins throughout the night. There is nothing interesting about breakfast either. Selection is minimal so just go out and have your breakfast.
The only thing good is the chef's food for dinner.
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