I would rate 0 or -5 for this hotel worst hotel stay ever. They charge a bomb but the hotel is pathetic. It was a small room were the HVAC was connected with room and the washroom togather and obviously the bathing odar was spreading throughout the room and bathing kit was not working and I had informed the staff several te but no one turned back looking into this. Room service was pathetic and the front office manager was the worst person to be placed at the front desk. I would say it waste of money staying in this hotel it's not coustom friendly.
We went to the Aura bar three nights in the row. We had excellent service from Sanjeev and the other staff members. Prompt arrival of drinks, and everything was handled with great care. one night we had food, the hara masala fish was exquisite, so tender and flavourful. The cajun fries were great too. Overall amazing experienced which we will deffos reccomend to family and friends. Thanks so much to all the staff at the Aura bar :)
I am second time in Hotel aura. Maximum hotel were closed due to covid but Aura was open and it was good and clean as before . My room is upgraded free and low rate than before. I am glad with staff and come again.
Staffs and the Manager were amazing.Room service was excellent.room was marvellous and very hygienic.Addition to the comfort was the free pick-up service from the airport.On comparing the price segments of other hotels, this is a true value for money deal!!!!
A very nice looking hotel with a clean room and bathroom. The breakfast was good, nevertheless it would be better if there was more options to eat. The only issue we had was our room’s door. When we leave and close it, anybody could open it while it was locked, but in the end Aura’s personnel managed to solve the problem. Finally we met a good traveling agent who offered us a good looking travel schedule. I recomend this hotel.
We stayed at the Hotel Aura on our first night in India. We arranged to be picked up from the airport and was taken in a car not owned by the hotel. We waited around for ages and then the driver pilled lots of random people not staying at our hotel into our car which was quite intimidating. The driver drove really badly which was quite scary and when we left the car, the driver asked us to pay again even though we had already paid. Arriving at the hotel I told the Manager what had happened he didn't seem to be at all bothered. The porter was the only person that seemed remotely bothered. The room smelt like fuel It was really awful, and to top off our time at this hotel they were meant to arrange a train for us to travel to Agra which they didn't do even though the person I was speaking to from the hotel said it was done. So this ruined our next day and changed our whole onward plans. A Journey to Agra which should have taken 1hr 30mins took us over 5 hours. The only positive was the porter who helped us arrange our uber the next day and a man from the hotel who I was speaking with about the train, he seemed very helpful and apologetic. We were due to stay again but cancelled the bookings.…
budget type of hotel but room is beautiful. service is OK. Not so fast . Location of Aura hotel is good as it is situated near to the railway station. THe price of this hotel is also good and affordable for normal stay.
Good Location, but as usually streets in India are not like in USA or Europe. Very noisy, but two wine shops within walking distance. Room OK, but you can hear what the neighbors do. NO ROOFTOP BAR, NO RESTAURANT INSIDE. Bed linen grayish.... On the ground floor tourist adviser - very nice but the tourist company cheated on us.
Room is not bad, location is little crowded as it is located in Paharganj area near station. manager was good at reception. he was active all time. also the room service boys were very cooperative. He took all the luggage and took it to room.
Location is near NDLS and also metro station. I Liked the room and bathroom, it was clean and hygein. Bed was comfortable. bedsheet was clean. The manager is very kind and polite. food is also good, coffee was also good.