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OYO 20000 Hotel Cottage Crown Plaza

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5136 Main Bazar Pahar Ganj, New Delhi 110055 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (9)
Room & Suite (15)

About

#521 of 2,482 hotels in New Delhi
Location
Cleanliness
Service
Value
Hotel Cottage Crown Plaza is a Budget stay with modern and comfy rooms, in Paharganj, National Capital Territory of Delhi. Ramakrishna Ashram Marg metro station is just a 3-minute walk away. Connaught Place, Rashtrapati Bhawan Museum, Talkatora Indoor Stadium, and Ugrasen ki Baoli are close by. The hotel has a kitchen on the premises, and the rooms are cosy and bright. Some rooms come with bunk beds which can be shared by a family with kids. Wooden paneling adds charm to the rooms and hallways. The bathrooms have vintage style tiles and are clean. Each room is equipped with TV, AC, mini fridge, and free Wi-Fi. Power backup, laundry service, and CCTV security are offered here too. Eateries like Cafe CoffeeCo, Khosla Cafe, My Bar & Restaurant and Subway are located very close to the hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Sauna
Coffee shop
Airport transportation
Spa
Baggage storage
Currency exchange
Wifi
Shuttle bus service
Car hire
Massage
Salon
Steam room
Newspaper
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Telephone
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Russian, Hindi, Japanese

Location

Full view
99Great for walkers
Grade: 99 out of 100
85Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
66Reviews3Q+A4Room tips
Traveller rating
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  • English
Klara wrote a review Apr 2019
2 contributions
I am compelled to write a review on traveler's site (such as Trip Advisor), which I never did in my over a decade of career as a 'travel writer'. Unfortunately, it's not a fancy story but a story of never-ever-experienced with 'between rude and arrogant' staff who embarrassing me, hugely. Not to make a mistake, I'm not a nouvice on traveling in India, which is not an smooth-going anyway. This is my 5th travel to the country. I used to say 'it's worthy to get involved in this culturally-rich-sub-continent, INDIA'. I normally encourage friends and people to travel India at least once or twice. However, WON'T DO IT ANYMORE. I myself this time, gotten enough, sicken and done. The most crucial reason among many others, of this decision is hotel staffs. The worst one was sitting at this hotel - Hotel Cottage Crown Plaza. I've stayed here for quite some days, extending my stay every two days. There's one female receptionist, whom I found quite professional coping well with guests' demand and she listened to. If somebody would ask me, 'why did you stay longer days despite complaints', it was partly because of her. She was the person at least with whom I can request and responded, and also greeting day and night. Another two more reasons to stay longer were : 1) good location (near metro) and 2) little better experience at my previous two hotels. first 3 days since my arrival this time, I had to change my hotel everyday. 2nd hotel which I booked through OYO was "close" when I showed up. How embarrassed. Hotel Cottage Crown Plaza was 3rd one on 3rd day. I thought I had not option to stay with patience rather than moving to another. Back to the main line, unlike the female receptionist at the Hotel Cottage, there's a male receptionist who's working over a night till morning shift. This is the worst guy - absolutely rude and super arrogant. I once extended my two more days (which turned to be the last extension in the end thanks to this guy) to stay when he's at the reception. After I paid for two nights, he seemed to write many things on the hotel's 'big (guest) book' while I was patiently waiting that he would get me a receipt. He didn't. He finally headed up to spell 'what?' (meaning what do you want? why you still there?). I said 'receipt please' (meaning I need a receipt for my payment that is done just now). He looks disturbed and unpleasant but he did write a receipt with 'payment day' n total amounts. I saw the receipt, in which no dates of my stay written - only payment day. (I paid one night before). I asked him to write down the dates of stay for which I paid, because I have to show such details to my boss, I said. He abruptly - or you can say 'angrily - said 'NO'. I requested again 'could you just write down the dates for which I paid and to stay..because i have to show such dates'. He said 'NO'. And he 'taught' me in a super-arrogant tone : "This is a receipt not a bill". WOW. I asked myself, why this guy treating guest this way. Am I rude? NOPE. Am I too much? NOPE. Did I ask anything amount to hurt his dignity? Absolutely NOT. Did I ask anything abnormal? Well, that is absolutely common sense for me to get such receipt. He treated a 'requesting' (not 'demanding') guest as like a child by behaving a superior to teach a child, rather than bothering to explain why he couldn't write the dates or listening to the the guest (me). I never knew writing dates of stay could be such a big deal for receptionist to refuse - thus making your guest humiliated. I am not complaining at all he's unkind. unfriendly. Such character is no problem for me. But be minimum-professional. His absence of understanding where he is working was a shame. He's working at hospitality field though that was part-time job or so there must be minimum training and qualification. (I'm not sure the exact position of him, but he looked trainee, even). Besides, I have some other strange & non-pleasant experiences at this hotel. 1) Somebody knocking the door at 9-nish AND 11-nish PM. (I'm a single female traveler at that time. Can you imagine??? ) I later kinda figured out that hotel boys who doing chores wanted to take order for food from me. Perhaps that's the case. But Gosh, I never understand this custom - if that was the case, I should have been informed when check-in, that there would be somebody knocking your door, that is for taking order food. Not one time, despite my complaints repeatedly, this happened 3 times. Boys didn't speak English, but one time (knocking 11-nish pm) I heard "are you a woman?" Terrified moments, horrified nights. But believe me, this was NOT the last blow that made me decide not to stay this hotel any longer. The above mentioned arrogant guy made me extremely sicken. So i left. 2) Cleaning the room : three occasions, I asked the reception to clean my room (once a 2-4 days). At first occasion, the cleaning staff hasn't done anything when I back hours later. OK FINE. But then when I asked again, he changed bad sheets only - which took 20 minutes(!! no lie) and told me, "finished". He didn't bother to empty rubbish bin. At second occasion, things fine. At third occasion, they made rubbish bin empty only, nothing else when I back to hotel hours later. I had to ask the reception again that my bad sheet wasn't changed. Dear all distinguished fellow travelers, This is my very honest, plain experience. You decide to stay at this hotel or not. But take my notes as important reference. Bon Voyage! Klara
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Date of stay: April 2019
Location
Service
Sleep Quality
Trip type: Travelled solo
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Excursion819889 wrote a review Sep 2018
1 contribution
they had charged us 1500 for 12hours whatever they had written on the site is all fake. Rooms are too small congested bloody unhygienic. Staff members are way too rude. Waiter don't listen to you. A.C. doesn't work. Hotel food is terrible.
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Date of stay: September 2018Trip type: Travelled with friends
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Keshaw N wrote a review Jul 2018
2 contributions
Very nice neet and clean room staff are also good. Recommended for the stay . Bathroom are very clean and tidy Have also parking space.basic aminitis are also provided in the room . Overall. Experience with the hotel is good.
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Date of stay: July 2018Trip type: Travelled on business
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thisisgabriella wrote a review Apr 2018
Hungary10 contributions
We spent there 3 nights in February. The room was damp (still we chose the best from the available ones), and the small window was facing a wall. If possible, go for a room without the damp smell, as otherwise the place is OK if you need a basic place to stay for a layover in Paharganj. You can hear the loud music from 5PM-1 AM but with earplugs it was bearable for us. Train station and metro station to airport is 10 mins walk.
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Date of stay: February 2018Trip type: Travelled as a couple
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Wijsneus wrote a review Jan 2018
Varkala Town, India26 contributions8 helpful votes
Cheap room. Helpful staff. Great area with many shops restaurants and bars. Unfortunately also a bar as neighbor. Means lot of noice until 1 o’clock in the night. Rooms and shower not clean. Reason to stay here is not the hotel, but the budget price in a great living area
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Date of stay: January 2018Trip type: Travelled with friends
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PRICE RANGE
$11 - $31 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Cottage Crown Plaza
LOCATION
IndiaNational Capital Territory of DelhiNew DelhiPahar Ganj
NUMBER OF ROOMS
25
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Frequently Asked Questions about OYO 20000 Hotel Cottage Crown Plaza
Which popular attractions are close to OYO 20000 Hotel Cottage Crown Plaza?
Nearby attractions include Vishal Foot Wear (0.05 km), Bubbles Fashion Boutique (0.2 km), and Central Craft Cottage Industries (0.3 km).
What are some of the property amenities at OYO 20000 Hotel Cottage Crown Plaza?
Some of the more popular amenities offered include free wifi, a spa, and airport transportation.
Which room amenities are available at OYO 20000 Hotel Cottage Crown Plaza?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at OYO 20000 Hotel Cottage Crown Plaza?
Yes, parking is available to guests.
What are some restaurants close to OYO 20000 Hotel Cottage Crown Plaza?
Conveniently located restaurants include Krishna Roof Top Cafe, The Exotic Roof Top Restaurant, and Tadka 4986.
Are there opportunities to exercise at OYO 20000 Hotel Cottage Crown Plaza?
Yes, guests have access to a sauna during their stay.
Does OYO 20000 Hotel Cottage Crown Plaza have an airport shuttle?
Yes, OYO 20000 Hotel Cottage Crown Plaza offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does OYO 20000 Hotel Cottage Crown Plaza have airport transportation?
Yes, OYO 20000 Hotel Cottage Crown Plaza offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at OYO 20000 Hotel Cottage Crown Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at OYO 20000 Hotel Cottage Crown Plaza?
The staff speaks multiple languages, including English, Russian, Hindi, and Japanese.
Are there any historical sites close to OYO 20000 Hotel Cottage Crown Plaza?
Many travellers enjoy visiting Gurudwara Bangla Sahib (1.6 km), Rajpath (3.2 km), and India Gate (3.5 km).