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A/407, Road No.-4, Mahipalpur, N.H-8,, New Delhi 110037 India
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (23)
Dining (1)
Bathroom (6)

About

#562 of 1,626 in New Delhi
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi
Property amenities
Free High Speed Internet (WiFi)
Wifi
Shuttle bus service
24-hour security
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Car hire
Taxi service
Newspaper
ATM on site
Doorperson
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Telephone
Wake-up service / alarm clock
Bath / shower

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
27Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
A/407, Road No.-4, Mahipalpur, N.H-8,, New Delhi 110037 India
Getting there
Indira Gandhi Intl Airport3 kmSee all flights
Indira Gandhi Intl Airport3 kmSee all flights
Delhi AerocityNew Delhi Metro10 min
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21Reviews0Q+A2Room tips
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Most Recent
barryandliztyler wrote a review Mar 2020
Hinton St George, United Kingdom22 contributions6 helpful votes
You would be very smart to completely avoid this place, I won't call it a hotel because it is a doss house. I have stayed in many budget hotels over the last few years but this place plumbs depths I did not believe possible. It is filthy dirty, nothing works, noise all night from people moving in/out of this place. It has no redeaming features at all. Whatever features the place advertises do not exist. The staff are rude, unhelpful and intimidating. Avoid at all costs.
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Date of stay: February 2020
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Room Tip: Go somewhere else.
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Lauren A wrote a review Feb 2020
9 contributions3 helpful votes
Four of us booked this hotel through Booking.com. When we booked it this hotel was known as the Ascent Hotel but had changed it’s name before we got there. Our stay was for 2 nights (15 & 16/1/20) in a “Super Deluxe” room. The pictures in the Booking.com site do not represent this hotel at all. In fact they could not be further from the truth. We arrived at the “hotel” and were shown our rooms. The rooms were filthy, the bedding was filthy, it smelled of damp. The bathroom windows did not close let alone lock. We were shown further rooms which were slightly better at first glance. The sheets on the bed had human crease marks in them - they hadn’t been changed. I demanded they be changed in front of me. As we did not know the area at all and it was getting late we had no choice but to stay. On closer inspection the one shower had blood up the walls, all the electric wires/switches were hanging out of the walls in both rooms The water boiler in one bathroom had parts hanging off it and wires sticking out. The rooms smelt damp and musty. Because we changed rooms we were asked to pay more money - we refused. On the second morning there wasn’t a drop of water. We couldn’t have a shower or a wash as there was literally no water. There wasn’t a kettle in the rooms so we couldn’t have a hot drink at any time. We had booked for breakfast but declined. Whilst at the hotel we found that it was being used as a “knocking shop”. Young people were coming in and going to reception handing over money and asking for a room for 40 minutes!!! Our booking also included a transfer to the airport but the staff argued this was not the case and we would either have to pay them or get our own taxi. We stood our ground and eventually they organised a taxi for which we refused to pay. I felt sorry for the taxi driver as he had to go back, after dropping us off at the airport, and fight to get his money. I fail to understand how a company such as Booking.com does not check out the hotels it is advertising. As far as I am aware we were sold a hotel booking under false representation. My advice to anyone considering booking this “hotel” - DON’T. There is not one positive comment I can make about this “hotel”. In fact I would go so far as to say I have seen much better “slum housing” than this so called “hotel”. I have attached a few photos but these really do not show the real state of this “hotel”.
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Date of stay: January 2020Trip type: Travelled
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Arthur415 wrote a review Oct 2019
San Francisco, California205 contributions65 helpful votes
This property is also know as Stay Smart when booked thru Booking dot Com. I chose the Stay Smart for its proximity to DEL for an overnight and flight the next afternoon. 10-15 mins from/to all terminals. The SS was friendly clean and everything worked including WF. Room was quiet. Just don’t look too close because it is an old worn building. The complimentary breakfast was enough to get you started. There is a menu if you want more. This is a typical wet floor bathroom. Getting there was the challenge. The SS is less than a half block from a major road. Twice staying in this area the prepaid Airport taxis don’t like the small winding streets, complained to me and actually asked me for directions. I used Uber to get back to the AP and they are without a doubt the the way to go. Across the street underneath the Shalimar is the Pakwan restaurant that serves great Indian food. For a short stay to clean up , get your bearings, a few good places to eat nearby then the SS is a good choice.
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Date of stay: September 2019
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Laiju Lazar wrote a review Aug 2019
Kochi (Cochin), India386 contributions178 helpful votes
One of the worst hotel in the capital city.. booked the hotel through Oyo and after reaching the hotel, they asked extra money.. rude staff... smelly and old toilets.. not good for families.. even no clean towels in the bathroom.. the stay was very terrible.. never book this hotel..
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Date of stay: August 2019Trip type: Travelled
7 Helpful votes
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LarsSJ2014 wrote a review Mar 2019
Nairobi, Kenya2 contributions1 helpful vote
Booked one night, because I needed a hotel close to the airport. Arriving at the reception I got the message, that the hotel was full with no rooms left, and I was therefore moved to a hotel nearby. Reading the reviews it seems like a scam the pull on many visitors. The alternative hotel was a really dirty and poorly maintained place. The sheets on the bed hadn’t been changed for a while and was clearly dirty with brown stains. Checked out after an hour.
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Date of stay: February 2019Trip type: Travelled
1 Helpful vote
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CristianRoma wrote a review Mar 2019
Rome, Italy69 contributions28 helpful votes
Just few words: do not book this hotel. The property stinks everywhere, rooms are old, dirty and horribile. I changed 3 rooms to find one in where I could have been slept after a deep cleaning made by myself. All bathrooms were flooded of water coming from the bowl. A really nightmare. We demanded to change all linen. We were too tired to change hotel. Just let me add that the location is the worst I have seen in India, a dirty pigsty. Stay away from this hotel.
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Date of stay: February 2019Trip type: Travelled
1 Helpful vote
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markM6391LL wrote a review Mar 2019
Oxford, United Kingdom6 contributions10 helpful votes
I had made a reservation via booking.com. When I arrived there, they asked me to show my printed reservation confirmation, and then said my room was located in a different building which belongs to the same "group of hotels". They said this does not change anything to my reservation nor to the price. But the room in this other building (which turned out to be "Hotel Aero Look", was half smaller, very dirty and ugly, without any window. Moreover, one hour later, I received an email saying that my reservation had been cancelled supposedly by me. But I did not cancel my reservation! I was already sitting in my room. They cancelled it to prevent me from giving a negative feedback on booking.com. I have complained to booking.com. And the Hotel Smart Stay pretend they have never seen me. Be careful!!! They have fraudulent practices!!! This hotel should be avoided.
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Date of stay: February 2019
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Trip type: Travelled
3 Helpful votes
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Zeta12016 wrote a review Mar 2019
Adelaide, Australia13 contributions5 helpful votes
Booked this hotel via Booking.Com for one night so I was close to the airport for early departure. Arrived 11.30PM and advised I had to go to another check in desk. Was walked to another hotel in another street (Hotel Aero Look). Room here was cheap and dirty - stains on sheets, smelly. Met others there too that had been diverted here and were charged the same rate as Smart Stay hotel. Later got an update on Booking.Com that I had cancelled my booking at Smart Stay which I never did.This hotel is a scam. You book in and confirm and then you get moved somewhere else and they cancel your booking. No idea what their rooms are actually like. Don't book here !!!
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Date of stay: March 2019
Value
Service
Sleep Quality
Trip type: Travelled
Room Tip: Don't book here!!
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3 Helpful votes
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Divyaraj Sisodia wrote a review Feb 2019
11 contributions1 helpful vote
+1
Hotel cab never arrived. Had to wait at front desk before room was available. The room we got was Stinky, stains all over the floor, broken window, broken AC, stained dirty sheets and towels, dirty washroom , unfriendly staff We could hear people walk and loud conversation all night. We had to leave in the middle of the night. Terrible experience
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Date of stay: February 2019Trip type: Travelled
1 Helpful vote
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skindeep32 wrote a review Feb 2019
London, United Kingdom78 contributions47 helpful votes
I took this as it said very close to the airport. It’s a good 15 mins by taxi. Not what was advertised. Awful welcome to the hotel. They just kept laughing amongst themselves. I asked if I could have any form of breakfast at around 6.30am. I had booked bed and breakfast. The response was no. Breakfast is from 8.30am?? I was then Put in a ‘Delux Room ‘ on the ground floor. I have been staying in very basic accommodation in Rishikesh for 3 weeks so I’m aware of what some places are like but this one broke everything at the end of what was an amazing journey. The room was mostly broken. The shower actually squirted water sideways and not down so I had to stand next to the toilet to shower. This was around 3 feet away. Most light switches did not work. After getting to bed at around 12am I had to go out of my room to ask the guys who are working on and around reception to please keep the noise down. All I could hear was laughing. Mobile phones ringing etc. Was driving me mad. The response I got was laughter from one person and sorry from the other. This however made very little difference so I chose to sleep with my headphones on listening to music. After 5 hours I had enough. Got changed and asked for a taxi and got the hell out. Never ever again. I’m also scared for my card details so I have cancelled this.
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Date of stay: February 2019Trip type: Travelled
1 Helpful vote
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PRICE RANGE
$10 - $19 (Based on Average Rates for a Standard Room)
LOCATION
IndiaNational Capital Territory of DelhiNew Delhi
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Frequently Asked Questions about Airport Hotel Smart Stay
What are some of the property amenities at Airport Hotel Smart Stay?
Some of the more popular amenities offered include free wifi, room service, and dry cleaning.
What are some restaurants close to Airport Hotel Smart Stay?
Conveniently located restaurants include Delhi Barbeque, Mad Over Donuts, and Annapurna Restaurant.
Does Airport Hotel Smart Stay have an airport shuttle?
Yes, Airport Hotel Smart Stay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Airport Hotel Smart Stay?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Airport Hotel Smart Stay?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Airport Hotel Smart Stay?
Many travellers enjoy visiting Mehrauli Archaeological Park (6.9 km), Alai Minar (6.3 km), and Zafar Mahal (6.2 km).