Room very cleaning everything okay service very fast good service Arvind nice good service good Parveen service good hotel everything cleaning and hot water every time working very nice very sweet very cleaning Hotel stay very good I am looking very good market main bazar very killing very good market
I stayed there recently with family for 3 days. location is good as located in the main market. Room was clean to be able to stay. Staff is helpfull & approachable if anything needed. Towels could have been more cleaner as they looked little unclean or old. There was renovation going on in the hotel so lot of dust around. Don't know why they would take bookings with renovation on. There was issue with the hot water in washroom as the water flow was too slow even after they trying to fix it. So ultimately had to change the room after surviving for a night. Requested the reception and they were kind enough to realise that & do so. Other room also had similar problem but they managed to fix it. I wish they had better system with hot water to take bath as we had to wait for 20-30 minutes each time someone took bath as it starts pouring cold water. It's a bit hard specially, if you are with a parent who is a senior citizen. Other than that the stay was good in the budget we booked.…
Good hotel for families. It has family room consisting of two double beds. Staff is very helpful and cooperative. Situated in main bazaar, so lots of option for local food. Near to Railways Station. You can rome freely late. Bathroom needs maintenance. But at given rates all things are excellent. Highly recommended.
I booked that hotel by Agoda.com (Booking ID 777965161) from my credit card for 12Oct-15Oct/2Triple share room. When I reached the hotel its time was 5.30pm. When I told them about my booking, they told me that due to my late arrival they Have canceled the booking and they don't have any availability. They refused to give me any room even when I asked them that if I don't arrive at your hotel, then you will also have my card to charge but you can't cancelled my booking . They did not have any answer on how do they cancel my room. I think they sold my rooms to someone else with overcharge. As a customer I got no help from them and not any clear reason to cancel my booking. After that, I contact to agoda.com. they took at least 2.30-3hours to solve the problem and failed. after 3hours agoda.com replied me, they can't accommodate me on my booking hotel and they advised me another hotel which is 25kilometers from my selected place. Finally I come back from hotel Shelton at 9.30pm and found an another hotel by myself. I will never ever recommend anyone to go HOTEL SHELTON. If I was with my family what will I do on that time? The hotel management/ Hotel staff was totally cheat with me.…
A Very Very cooperative and well behaving staff. Ahmad , Gaurav , Miss Rosy every one provide best Quality Services Hotel is Clean And Very Good... This is my Second Visit And I am really happy with those kind of staff and Shelton hotel...
Our stay was gud. Hotel was gud. Staff was cooperative specially rozi. Managers are good. Hotel was neat n clean. Problem was in parking. There wz no parking. Room service z also gud. It was in main mkt. Near to RML and new delhi stn.
We called the hotel a few times to book directly but were told by the hotel staff to book online. We then went ahead and booked a room with Booking.com a few days in advance. On the day we arrived our flight was delayed and also we came out late due to covid checks. I gave my arrival time between 17:00 to 18:00 to the hotel. we got to the hotel at 19:30pm. we were told the hotel was full and our room had been given to someone. the hotel had no options or any other rooms they could give us. we happy to pay more if needed. We were told they tried to call us and as we did not answer our phone they gave the room away. I told them we were on the flight when they called in the afternoon which would be the reason for not answering any calls. It was crazy as we have stayed here before a few times and we were repeat guests. We were left to walk up and down the street around 8pm looking for a hotel for the night. The hotel person did send someone with us but this was really not of much help. Would not be staying here again.…
We had an amazing time in Shelton hotel, Fizzagat on our family trip to Swat. The staff was so cooperative and understanding. The manager Mr. Mujeeb provided us with excellent support and guide. The hotel is really impressive and up to mark. Totally recommended.
I can only say good things about this hotel. They took me in when every hotel kicked me out. Staffs are so friendly and welcoming. They treated foreigners with kindness and respect. One of the employees Rosy was such a sweetheart who always asked me if I was doing OK. As a guest, I felt so safe and pampered regardless of the outside atmosphere. Their chef is also excellent. Everything I ordered was absolutely delicious. Coffee is authentic and good too. I really loved their alfredo pasta and egg curry. The hotel building is very spacious with high ceiling. Wifi is strong. Hot water is constant. Location is also good. I will never forget this hotel and the hospitality they’ve provided me in the middle of the difficult times. It was like an oasis. Thank you 🙏🏻
This is what‘s left of the rooftop restaurant :-D. It closed years ago! Food can be ordered and brought to the room from the basement kitchen though. We did that once. My daughter and I stayed here with friends for several days. There‘s no heat unless you complain and then are lucky enough to get an electric space heater. There were little cockroaches in the bathroom every morning, despite the mothballs they put in the sink, which does nothing to improve the smell either. The room was always full of smoke from the fires burning in the street outside, despite the towel we stuck in the window gap to cut down on the noise and smell. The toilet paper roll was so small that we just went and bought our own in a shop. Living in the Delhi slum was an interesting experience, but I‘ll stay somewhere else the next time.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing