Just stayed for a day the rooms are dirty bathroom is dirty .no cleanliness no room cleaning service. Ac doesn't work tv has just 5 channels. Never ever stay in this hotel its waste useless room better to pay more in stay in other good hotels
We arrived at Raj after reading fairly good reviews and seeing the photos, into the grimy reception area. The taxi driver who took us there told us to be very careful as it is a bad area and it is dangerous for us to go out. We arrived 1 hour before we were due to check in. We were told that our room was not ready so he had allocated us another room a few metres away in his other hotel we asked for tea to be bought to the room. We were sent to another very dim grimy reception. We paid on arrival and was escorted to our room. I was horrified as I walked up the stairs as small bags of litter and foodstuffs were strewn along the skirting boards and in corners. I froze when I was in the room when I saw it, it was cold damp and like a dungeon from the Middle Ages . I told my husband we couldn’t stay there and he proceeded to make another booking elsewhere. A moment later knock came on the door and a man was there bringing tea in a flask it was very dirty and disgusting he asked for money, my husband told him we had paid downstairs at reception but he didn’t seem to believe us and exacerbated an already stressful situation. We then went to reception and advised the receptionist that we were going as the room was terrible.. we were not offered our money back. I was scared while waiting in reception while waiting for the taxi there seemed to be a hostile atmosphere. The room looked nothing like the photos on the website, this was terrible beyond words. …
Booked one room through MMT with check in on 22/12/19 & check out on 23/12/19 but on arrival refused check in under pretext that my booking is only for fresh-up from 9am to 2 pm and I was forced to have a new booking personally after paying full amount as demanded.service and behaviour of the staff was very poor and they were very greedy.
The hotel is old. Rooms are big but there is smell in room. Saw some customers requesting to change the room. you get booking on hourly basis also. Food is not so good. The wall curtain comes over the AC unit so if you want to switch on the AC you will have to open curtains. service is also not that good.
I have stayed 01 Sep 2019 for oe Night in the Hotel Raj with my family. This is the worst experience of my life . Hotel room smelly and dirty feel not cleaned from 2 or three month,even the blanket they provided us very dirty, staff was so rude specially on the reception. I have booked this hotel with triple occupancy when checked in the room there was only single king bed i asked them i have paid for triple occupancy so provide me extra bed they offer me extra matres place it on the floor this will be the extra bed form our side.i argued them then receptionist told we can offer only this otherwise u can search another hotel that was time 11 pm and am with my family, i have not any option and i was helpless that time accepted accommodation like hell.I will upload hotel picture as well u saw and decide what is the hotel worst accommodation think 100 time before book it...…
The hotel is located in a very narrow and a busy street. The staircase outside my room was dirty with paper cups, lemon slices, etc spilled on the stairs. The lock of the room was not working and the towels weren't clean either. We had included breakfast in our stay and all they offered in the 'buffet' was paranthas and liquid upma. We had no option but to visit Mc Donalds nearby. The place is clearly overpriced for the kind of amenities and hygiene it offers.
Worst hotel.they even did not have water for bath.room telephone extension was not working.bedsheets and pillow were used and dirty.overall room was so terrible that one can not even stay there for more than 5 minutes.Worst of all manager asked me my phone by saying you have won gift voucher from hotel,so I gave my phone to him.I was in hurry so that time I did not check what gift voucher thing he said.But after some time when I checked my phone I realised that he has given 5 star rating to this hotel.What a fraudsters.Manager was so unprofessional that when I asked him why water is not coming to room,he rudely answered it will come.such crap hotel.DON'T BOOK THIS HOYEL !!!
Just don’t stay in this hotel no basic hygiene,worst quality hotel.not a family place.attached pics are recent so better to see pics before booking hotel. Whatever pics they are showing during booking is totally photoshopped. So don’t believe on that .
The hotel looks good from outside but inside the rooms and the electrical fittings and bathroom facilities are very old and shabby. The lift was not working when I was there and the room service as also the friendliness of the staff is also extremely poor.
Property location is good. Easy to approach from new delhi Railway station. You can easily find places to eat near the hotel. Although everything is available in hotel too. Rooms are good with good space.