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The Lalu Sun Moon Lake

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394 Reviews from our TripAdvisor Community

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There are newer reviews for The Lalu Sun Moon Lake
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Showing 214: English reviews
Singapore, Singapore
Reviewed 2 March 2014

The Lalu has to be one of the finest hotels in the world! Its location on the lake is magnificent. Views from your suite are glorious whether on a foggy morning or a bright sunny afternoon - it is really unparalleled . The suite is beautifully furnished. Large and comfortable. Fruit plate is changed every day. Towels and linens fresh....

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Thank chiahhwang
Hong Kong
Reviewed 27 February 2014

Stayed in this lovely hotel for a night last week . I arrived late and little did I know, I made a mistake with the days of booking. The staff at the reception, Sara , helped me to sort things out and made amendment for me with booking .com ( it was totally my fault ) . If it was...

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Thank hkhappygal
WillieL00, 公關經理 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you very much for taking your time to write a review on our hotel on Trip Advisor. I am very happy to hear that you enjoyed the comfort of our suites and pleased with the assistance provided by Sara We look forward to welcome you back to The Lalu Sun moon Lake Kind regards, The management team

Wollongong
Reviewed 24 February 2014

Having read reviews about this resort I was quite excited at the prospect of visiting it. The rooms are pleasant, but dark on a cloudy day, lacking in power points and the vanity mirrors badly lit. NO screens onto the balcony so one has to suffer mosquitos or the" scent" of coils, The bar area is pleasant enough but the...

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2Thank Gems151
WillieL00, 公關經理 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for your review of our property and I am sorry to hear you have not left the Lalu with great memories. The Lalu Sun Moon Lake takes very seriously its commitment to meeting guests’ expectations. It is unfortunate that we fell short on this occasion. You have highlighted few points which will be reminded to our...

Santa Monica
Reviewed 6 February 2014

Classy, quiet, and a far break from the tourism of Sun Moon Lake, the Lalu was the best hotel we stayed in on our recent trip to Taiwan. While the new W in Taipei may be trendier and newer, the Lalu was breathtaking. The views were incredible. Our suite was paradise. I didn't eat a meal there but the people...

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Thank MargareteSantaMonica
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, We wish your trip to Taiwan and The Lalu a memorable one. Hope to see you again.

Baltimore
Reviewed 31 January 2014

Took a day to relax here during a recent business trip. The calmness of the lake and nature around you are complimented by the superb hotel staff, amenities and cleanliness. I missed the Japanese restaurant as it was closed during the week, but the main hotel restaurant food and service were excellent. The rooms are spacious, great views, modern amenities...

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Thank Drew127
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for your recommendation. If you visit Taiwan again, we would like to have you stay with us.

North America
Reviewed 29 January 2014

What a wonderful hotel with great pride from all of the staff. They really treat you as their one of the most important VIP even though you are very first time guest. We brought 80+ years old parents with us and my mother even had a SPA treatment by herself in the single treatment room!! First I asked SPA receptionist...

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Thank SambaFoxTrot
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for the compliment on our spa staff. Look forward to service you again.

Reviewed 25 January 2014 via mobile

This was the perfect retreat from the utter chaos of mainland China. The rooms are spacious, the view is gorgeous, and it was quiet enough to hear the nature. The pool was a little cold, but I actually enjoyed the poolside view too much to care :)

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Thank Ngaaih
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for your comment. We will look after the temperature of the pool,

Brisbane
Reviewed 6 January 2014

The Lalu is a very grand hotel, the entrace spells nothing but relaxation and zen with class. The views from your room and from the lobby are fantastic (assuming you're there for Sun Moon lake). We stayed at one of the lakeview suites, the room is massive (not your typical hotel room or suite room). It was the size of...

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Thank menome
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you very much and look forward to service you again.

Irvine, California
Reviewed 6 January 2014 via mobile

This was the best hotel food my family and I have ever experienced. Not to mention a top notch Asian inspired 5 star resort. In January, the set meal included 9 courses. All were excellent. There is a tatami area as well as a teppanyaki area where you can take the kids to watch the chef cook. All I can...

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Thank terhuang
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

We are glad to know that you enjoy your dinner. Hope to see you again in the near future.

Duluth, Georgia
Reviewed 29 December 2013

I heard a lot about this hotel, but never had the chance to experience it until this past weekend, and I was not disappointed, although it was a bit pricey. Upon arrival, we were greeted by hotel staff who took care of our car, luggage, and escorted us to a nice waiting area to enjoy plum tea and almonds while...

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Thank razorwan

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Region: Taiwan > Nantou
Price Range: ₹ 29,735 - ₹ 59,987 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#3 Luxury Hotel in Nantou
#3 Spa Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Lalu Sun Moon Lake staff and other travellers.
4 questions
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Questions? Get answers from The Lalu Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good!”
NewYorkRebecca, 7 Apr 2017 | Read review
“I like the room with the fire place. :D”
evig373, 21 Mar 2017 | Read review
“best view in Taiwan”
Skuo77, 4 Jan 2017 | Read review
“High floor lake view suites”
  • Private pier in the hotel
  • View from the room
  • Lakside suite
  • Private pier during day time
MokeyMok, 7 Nov 2016 | Read review
“A lake view room is a must.”
230yenh, 19 Sep 2016 | Read review
5 of 5