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The Crystal Resort Sun Moon Lake

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#16 of 127 Hotels in Nantou
Certificate of Excellence
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1 room 2 adults 0 children
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The Crystal Resort Sun Moon Lake
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106 Reviews from our TripAdvisor Community

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There are newer reviews for The Crystal Resort Sun Moon Lake
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Showing 54: English reviews
Beijing, China
Reviewed 1 June 2015

We stayed here for two nights and found the experience a little disappointing. The rooms were nice, but certainly not worth the $250 we paid! We had a decent view of the lake, but this was spoilt by the dirty windows. On the first night we had a multi-course Western meal, and on the second night we had a family-style...

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Thank Adrastia
Singapore, Singapore
Reviewed 28 April 2015

This is more of a hotel than a resort, and it's recognized by being the taller one facing the harbor. Staffs are friendly, guiding you and providing information about the island. The hotel room is big, with separate sofa resting area; bathtub is in the open, with the shower behind a door. Easy access to the harbor and the main...

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Thank Viajero1199
London, United Kingdom
Reviewed 25 January 2015

This hotel is lovely. We were upgraded to a VIP suite for the first four nights of our stay. The staff were friendly and helpful; we had discounted boat tickets, free cable car rides, and they drove us back to Shuishe when we were leaving. The food was delicious; excellent chef, and the lake fish was fresh and perfectly cooked....

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1Thank Andrea M
Western Australia, Australia
Reviewed 12 January 2015

This hotel is located at the quieter side of sun moon lake, which suits us fine as its only a 5 min boat ride to shueishe. The receptionists of the hotels were warm and friendly, always available to give information. While from the outside the hotel does not look like much, the rooms were an absolute delight. They were clean,...

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1Thank Shan T
Hong Kong, China
Reviewed 6 January 2015

When I think resort, I think a "campus" like grounds that offers various facilities. If that's what you also have in mind, this is not it. Yes, the location is great and is literally 3 steps from the lake. There is also a cute little shopping/restaurant area where you can walk around for about half hour, 45 minutes (granted we...

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1Thank rkim511
Frisco, Texas
Reviewed 19 December 2014

We were in Taipei and looking to go to Sun Moon Lake for a couple days, and tried to book online but the room choices and location was very confusing. Got lucky and choose a 'VIP Moon' room, super cool room with tons of mirrors, different layout, awesome view of the lake. It feels like an American B&B, few employees,...

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2Thank jasno
日月潭晶澤會館, 銷售總監 at The Crystal Resort Sun Moon Lake, responded to this review

Thanks for your feedback,it will make us be better.we hope to see you again. Best Regards, The Crystal Resort Sun Moon Lake

singapore
Reviewed 10 December 2014 via mobile

Stayed two nights .Our room was facing the lake view. King size bed. Toilet most interesting with heated seat most needed during winter. Service is very good The dinner meal provided is beyond expectation, esp 4 entrée before main meal for western and 8 course for chinese meal the next day. Customer service staff are all very friendly. Convenient with...

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3Thank eveteh
日月潭晶澤會館, 銷售總監 at The Crystal Resort Sun Moon Lake, responded to this review

Thanks for your feedback,it will make us be better.We hope to see you again. Best Regards, The Crystal Resort Sun Moon Lake

Missoula, Montana
Reviewed 6 December 2014

I recently stayed here with my family of four. It wasn't cheap (about $200 US/night with a bit of a discount), but our suite was large and had wonderful views of the lake. Staff was very friendly and accommodating. We liked that this was within easy walking of the gondola to hop over to the theme park, but alas, the...

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1Thank SneedCollard
日月潭晶澤會館, 銷售總監 at The Crystal Resort Sun Moon Lake, responded to this review

Thanks for your feedback,it will make us be better.we hope to see you again.

Sydney, Australia
Reviewed 24 October 2014

This Hotel has only 20 rooms which are very large and comfortable. The bath/spa and toiletries are luxurious and the view from the large window overlooks the lake. Close to all the restaurants and shops in Yuchi Town and a three minute stroll to the pier where you can catch the round the lake ferry. Be sure to buy ferry...

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Thank Trevor L
Jakarta, Indonesia
Reviewed 26 August 2014

This was by far the best hotel we stayed on our trip to Taiwan. We booked Moon Double Room which had a great view of the lake. The room was spacious and spotless. The toilet, bathtub (with whirpool facility) and shower were separated. The amenities were great (they provided l'ocitane toiletries). It also had a living room. The staffs were...

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2Thank Priscillia K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Crystal Resort is a truly relaxing place enhanced by the clever use of crystal, glass and mirrors creating a bright, spacious feel that reflects the glistening waters of the lake. ... more   less 

Additional Information about The Crystal Resort Sun Moon Lake

Address: No.3 Shueishalian Street, Rihyue Village, Yuchih Town, Nantou, Taiwan
Region: Taiwan > Nantou
Price Range: ₹ 9,270 - ₹ 18,799 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Crystal Resort Sun Moon Lake 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Hotel Style:
#6 Luxury Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Crystal Resort Sun Moon Lake staff and other travellers.
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Questions? Get answers from The Crystal Resort Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 202 had a funny smell and stained carpet - avoid”
David_Hos, 16 Nov 2016 | Read review
“Go for Lake suite instead of Moon Lake room. And get it on higher floor (8F)”
HSThakur, 24 Sep 2016 | Read review
“Full lake view is recommended. Try to have a dinner in the hotel dinning room which has a nice lake view.”
nantoupuli, 4 Jul 2016 | Read review
“Lake view rooms with balcony are the bestest”
mdpsiva, 23 Dec 2015 | Read review
“Get a room with a lake view”
Zillafire, 8 Aug 2015 | Read review
5 of 5