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Hotel Del Lago

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219 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Cortland, New York
Reviewed 22 February 2014

My arrival began with the bellboy grabbing my luggage with such a hard yank he ripped the handle off! I travel a lot and have learned to never allow my bags to be touched. Yet with 45 seconds a woman appeared from nowhere with a 100 count box of tea from the gift shop to say sorry. Breakfast has a...

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Helpful?
Thank williamd_us
阿杜0212, 經理 at Hotel Del Lago, responded to this review

First, thank you for your coming Sun Moon Lake and choosing Hotel Dellago. And then we're really sorry about the mistake. Hope you like the "Assam black tea ". Thank you for your forgiveness. Once again, thank you very much for your time and encouraging words, we are look forward to the another opportunities to welcoming you and many of...

London, United Kingdom
Reviewed 14 January 2014

We were struggling due to not making a booking and whilst our first two options were gone, we chose this one. We couldn't get a lake view and do so if you can. The food is certainly nothing to write home about and this is something that urgently needs attending to. Actually keeping food warm would help! However, the rooms...

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Helpful?
Thank LoftusroadW12
阿杜0212, 經理 at Hotel Del Lago, responded to this review

First, thank you for your coming Sun Moon Lake and choosing Hotel Dellago. We are glad to satisfy you with our services. Thanks for your praise and positive comments. About the tea shop in the lobby you mentioned . Actually, "Assam Tea" is famous in Sun Moon Lake. We set the special space for our guests tasting conveniently. Taste black...

Brisbane, Australia
Reviewed 2 January 2014 via mobile

We stayed here recently as part of an organised tour. The service was excellent and staff were friendly. The location on Sun Moon Lake is magnificent, even though we had a mountain view room which was disappointing. The breakfast was varied and plentiful. Overall an excellent experience.

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Helpful?
Thank Aussie_Brady_Bunch
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. We are delighted to learn that you are in general satisfied with the overall facilities and services provided by our team members, I'll sharing your positive feedback with all our team members, as...

Taipei, Taiwan
Reviewed 24 December 2013

Stayed here one night and had a quite and pleasant X'mas time here. The location is great. 1 min walk to the bus station, and 5 seconds to the lake (actually it is right next to the lake, ha). There's a fantastic lake view from lobby. My lakeview room (Japanese style) is clean, spacious, and quite. There's a small balcony...

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Helpful?
Thank JudyChiu
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. We are delighted to learn that you are in general satisfied with the overall facilities and services provided by our team members, I'll sharing your positive feedback with all our team members, as...

San Francisco, California
Reviewed 14 December 2013

Pros: - Clean - Helpful staff - Comfortable beds - Provides a safe/lockbox in the room - Beautiful views from the lake view room (don't recommend the non-lake view room because the street view is pretty ugly) Cons: - The breakfast buffet in the hotel restaurant had variety but terrible quality and taste.

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1Thank Andrea B
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. I'll sharing your positive feedback with all our team members, as it's always very rewarding for us to know that the care we bring to our valuable guests has been recognized. And our...

Seattle, Washington
Reviewed 1 December 2013

We stayed here for one night with our kids (4 and 7) while visiting Sun Moon Lake. The location is convenient, and a room facing the water offers excellent views. The beds were comfortable, and the decor modern. The bathrooms, however are poorly designed. The shower sprayed water out under the door and flooded the bathroom floor, no matter what...

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Thank amc347
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. About the flaw of bathroom you mentioned we must improive it. But the modern design is designed by the top of designer in Taiwan. When you soak in bath, you can see the...

Pune
Reviewed 7 November 2013

The Del Lago Hotel overlooks the Sun Moon lake,and is probably on of the most romantic places in Taiwan. Do book a Higher floor room facing the lake for the romantic experience,anytime of the day or night !! The service in the hotel , the breakfast buffet layout & the Hotel cleanliness were excellent !!

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Helpful?
Thank Hemant01
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. We are delighted to learn that you are in general satisfied with the overall facilities and services provided by our team members, I'll sharing your positive feedback with all our team members, as...

Hong Kong, China
Reviewed 27 October 2013

We had a very positive experience here at Hotel Del Lago. The staff were friendly, the lobby and my room had great views of the lake. You have to choose the lake view room when you stay here, otherwise you might as well stay at the smaller hotels nearby. The breakfast was decent here as well.

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Thank thecow10000
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. We are delighted to learn that you are in general satisfied with the overall facilities and services provided by our team members. Once again, Thank you very much for your time and encouraging...

Sydney, Australia
Reviewed 12 October 2013

A great location with the hotel overlooking the Sun Moon Lake. Unfortunately our room was facing the street, but we were able to walk around the Sun Moon Lake from the hotel & saw the sunset from the lake with beautiful backdrop. Our room was very nice, spacious & very clean. They offer complimentary fruits, drinks & bottled water. The...

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Helpful?
Thank afong138
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. We are delighted to learn that you are in general satisfied with the overall facilities and services provided by our team members, Hope see you soon! And you can choose our lake view...

Hong Kong, China
Reviewed 10 October 2013

The hotel is just next to ferry pier and very close to tourist information centre and long-distance bus terminal. There are different types of reasturants nearby. One should sit at the room balcony to enjoy the excellent lake view. No other blgs are in front of the hotel. Good staff service. They are nice and very willing to help us....

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Helpful?
Thank KF_Hongkong
阿杜0212, 經理 at Hotel Del Lago, responded to this review

Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. Hotel Dellago is next to the Shuishe pier. You can walk to pier in 3 minutes. It's convenient to take the boat. And you walk to Shuishe tourist center in 5 minutes. It's...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Del Lago is situated in Nantou County in the center of Taiwan, the hotel offers a breathtaking view of the famous Sun Moon Lake from its premier vantage point on the lakeshore. Proudly offers seven types of comfortable and 88 beautifully appointed rooms and suites featuring the ultimate in relaxation and comfort. All guest rooms made secure, private, and quite. Lakeview guest rooms have wide-angle French window complemented with patio set at balcony; provide an unobstructed 180-degree view of Sun Moon Lake. Popular with outdoorsy types, the hotel readily makes arrangements for outdoor activities such as hiking; biking, boating or fishing the luxury hotel is an ideal destination for nature and adventure lovers. The hotel provides amenities like Ballroom, Lobby, Reception and Smoke-free hotel. ... more   less 

Additional Information about Hotel Del Lago

Address: No.101 Zhongshan Road, Yuchi Town, Nantou 55548, Taiwan
Region: Taiwan > Nantou
Price Range: ₹ 12,182 - ₹ 23,216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Del Lago 3.5*
Number of rooms: 88
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Also Known As:
Hotel Del Lago Taiwan/Nantou
Hotel Style:
#3 Family Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Del Lago staff and other travellers.
2 questions
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Questions? Get answers from Hotel Del Lago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms facing the lake - great view!”
 of 5 bubbles HengYee, 31 Oct 2016 | Read review
“8th floor and higher,Lake facing rooms are the best”
 of 5 bubbles SanjayGo, 17 Jul 2016 | Read review
“have to get lake view rooms---absolutely worth the extra price”
 of 5 bubbles azbz, 9 Apr 2016 | Read review
“Lake view is stunning.”
  • TV
  • Japanese Double Room
  • Bed and lighting
  • Lake view from balcony partially obstructed
  • Lake view from balcony partially obstructed
 of 5 bubbles nik_getmygrubon, 6 Dec 2015 | Read review
“Must get views of the lake.”
 of 5 bubbles DaveWheaters, 27 Nov 2015 | Read review
5 of 5
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