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7/8/2017 8/8/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Best prices for your stay
    7/8/2017 8/8/2017
    US$ 250
    US$ 251
    US$ 251
    Traveller (1638)
    Room & Suite (410)
    Pool & Beach (281)
    OZO Kandy Sri Lanka
    1,047 reviews
    #7 of 54 hotels in Kandy
     
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    Overview
    • Excellent40%
    • Very good46%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the river” (600 reviews)
    “cold room” (21 reviews)
    “sri lanka” (229 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    OZO Kandy Sri Lanka
    1,047 reviews
    #7 of 54 hotels in Kandy
     
    Earl's Regent Hotel
    755 reviews
    #9 of 54 hotels in Kandy
     
    Elephant Stables
    518 reviews
    #2 of 54 hotels in Kandy
     
    Mahaweli Reach Hotel
    999 reviews
    #10 of 54 hotels in Kandy
     
    Rooms
    7 Aug8 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,416)
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    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews

    571 - 575 of 1,923 reviews

    Reviewed 15 December 2015

    The best place to stay at Kandy. The Lake view rooms are nice and peaceful. The hotel is at the interiors and is far away from the town. Staff is great and very friendly. The food was awesome at the breakfast and dinner and you...More

    Thank Gaurimrth
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 23 December 2015

    Dear Guest, Thank you for your compliments on cinnamon citadel Kandy, following your recent holiday with us. Guest satisfaction is our prime priority & we are happy to note that you had a pleasant stay with us. Your comments well noted concerning the food which...More

    Reviewed 15 December 2015 via mobile

    We stayed for two nights on a cultural highlights tour organised through Trailfinders/ walkers tours. The hotel has been recently renovated and is clean with a luxurious feeling. We had a superior room which had a balcony and good room amenities. We also used the...More

    Thank Beccafitz24
    Response from FowmeIBRAHIM, Assistant Manager Oprations at Cinnamon Citadel KandyResponded 23 December 2015

    Dear Guest Thank you for your wonderful review on Trip Advisor. We were delighted to read that you enjoyed the very well designed hotel with nice room and amenities. Citadel is one of the famous locations for relaxation. Our international Dinner & breakfast buffets are...More

    Reviewed 13 December 2015

    We stayed here last week and were extremely disappointed. The staff were friendly but the accommodation was a let down and very noisy environment inside the hotel with poor sound insulation. The location was ok with good river views (not from our room) but was...More

    Thank John B
    Response from FowmeIBRAHIM, Assistant manager Oprations at Cinnamon Citadel KandyResponded 23 December 2015

    Dear Guest Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will...More

    Reviewed 11 December 2015

    It has to be the only place to stay in Kandy. It has to be the only place worth staying Top notch food; lovely location, great facilities, fantastic service. All rooms overlook the river. I am not 100% sure, but I think there was no...More

    2  Thank Terence K
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 13 December 2015

    Dear Guest I would like to thank you for the wonderful review posted on Trip Advisor. It was a great privilege to serve you and most of all to know that we have been successful in giving you a memorable stay. Indeed, I am very...More

    Reviewed 11 December 2015 via mobile

    Room was clean and inviting. The bathroom was big and fixtures were in good condition. I was impressed by the varied selection of buffet dish and good enough for me in taste and presentation. Only room for improvement is the bed linen. Wish they have...More

    1  Thank cadallaca
    Response from FowmeIBRAHIM, Assistant Manager Operations at Cinnamon Citadel KandyResponded 13 December 2015

    Dear Guest Thank you for the review posted on Trip Advisor. It was a great pleasure having had the opportunity to be of service to you. It is pleasing to note that you found out that the food served is up to your expectation. Overall...More

    OZO Kandy Sri Lanka
    1,047 reviews
    #7 of 54 hotels in Kandy
     
    Earl's Regent Hotel
    755 reviews
    #9 of 54 hotels in Kandy
     
    Elephant Stables
    518 reviews
    #2 of 54 hotels in Kandy
     
    Mahaweli Reach Hotel
    999 reviews
    #10 of 54 hotels in Kandy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 101 - US$ 309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Luxury Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Expedia, Hotels.com, Agoda, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1638)
    Room & Suite (410)
    Pool & Beach (281)
    Dining (190)
    Hotel & Grounds (912)
    Bathroom (41)
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    Ask a question
    Questions & Answers
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    dazed_dizzy
    15 March 2017|
    AnswerShow all 4 answers
    Response from MandMStAlbans | Reviewed this property |
    As stated, it's really a taxi or tuk tuks. Four of us managed to taxi into Kandy for 600 lkr but getting back cost us 1000 lkr for two tuks as it was during school finish time and traffic was heavy.
    1
    Vote
    Room Tips
    "room with balcony"
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    "Rooms facing the river/pool"
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    "Request for a room close to the river. They have got a little garden out there."
    Read review
    "Rooms in lowest floor gives you direct access to garden. or; rooms from top most floor, which will give you..."
    Read review
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