We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
5/2/2018 6/2/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
    Lowest prices for your stay
    5/2/2018 6/2/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$ 339/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 238
    US$ 239
    Traveller (1829)
    Room & Suite (452)
    Pool & Beach (318)
    • Excellent40%
    • Very good44%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the river” (637 reviews)
    “cold room” (21 reviews)
    “sri lanka” (247 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    5 Feb6 Feb
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 238.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kandy hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "dad1399d633a4e2b862818a55e9daf76", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":797403,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79811173],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":2,"year":2018},"checkout":{"day":6,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":238,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"dad1399d633a4e2b862818a55e9daf76","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":239,"lowestMetaPrice":238,"additionalPartner":false,"highestMetaPriceDisplay":239,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":239,"lowestMetaPrice":238,"highestMetaPriceDisplay":239,"hotelName":"Cinnamon Citadel Kandy","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRhZDEzOTlkNjMzYTRlMmI4NjI4MThhNTVlOWRhZjc2IiwiQUlLIjoiYzI3ZDY5N2RkMzI0NDFjNTliOWUxOWFjZjM3NjgzZDMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/02/2018", "checkOut": "06/02/2018", "lowestPrice": "US$ 238", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79506268":"CheapTicketsEWS","54256712":"TravelocityEWS","79811173":"AgodaIB","109232694":"HotelsCom2IB","78942032":"OrbitzEWS","68953396":"CancelonIB","34392181":"BookingCom","65740263":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (2,622)
    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    561 - 565 of 2,093 reviews

    Reviewed 6 May 2016

    This was a great location, like many journies it takes a windy road from central Kandy to get there. It is located on the river and has great view of it, don't expect clean water it is brown. The pool area overlooks the river and...More

    Thank TutinsPony
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 7 May 2016

    Dear Guest, Thank you for the fabulous review posted on Trip Advisor! There is nothing more rewarding than reading a wonderful review from a guest who has had a wonderful experience whilst with us. Comments such as yours is what keeps us going and what...More

    Reviewed 4 May 2016

    The serene setting, mere feet above the mighty Mahaweli River, provides a unique experience, far from the bustle of the hill capital, Kandy. The spacious lobby and public areas, pool and river walk, make this an eco-resort.More

    Thank rajbarr
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 5 May 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 3 May 2016

    Sitting on your balcony you can see and hear a lot of birds. The staff is very friendly, the rooms spacious and clean and the food was the best of our trip in SrI lanka,Chinese, Japanese Indian and Sri lankan dishes and some western dishes.More

    1  Thank gerardherman
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 4 May 2016

    Dear Guest Thank you for your lovely compliments following your recent stay at cinnamon citadel Kandy. We are in need happy to note that you had very much enjoyed the meals at our hotel. Your comments will be shared with entire culinary team Thank you...More

    Reviewed 2 May 2016 via mobile

    Made my birthday special.. Cake, sparklers, singing... Only one night. But an excellent stop over place and extremely high standards as in all cinnamons. Food, room, staff all excellent. Would recommend to all friends and familyMore

    Thank Katogirly
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 3 May 2016

    Dear Guest, Thank you for writing your review on TripAdvisor following your visit to Cinnamon Citadel Kandy and it is truly encouraging to hear that we succeeded in providing you a holiday that left you truly satisfied. Your kind words with regards to the service...More

    Reviewed 2 May 2016

    Hotel not as good as its sister the cinnamon lodge. Food less varied and staff less friendly and helpful. Pool was small. Room was ok but nothing special. Waited 40 minutes to be checked in on arrival. We did get an apology.More

    Thank Elaine W
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 3 May 2016

    Dear Guest , Thank you for sharing your comments with regards to your recent stay with us . We wish to also thank you for your constructive feedback .We do regret that certain aspects of your recent stay with us was not up to your...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$ 141 - US$ 375 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #4 Luxury Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Agoda, Hotels.com, Ctrip TA, Priceline, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
    Add Photo Photos
    Traveller (1829)
    Room & Suite (452)
    Pool & Beach (318)
    Dining (201)
    Hotel & Grounds (1007)
    Bathroom (47)
    Nearby HotelsSee all 57 hotels in Kandy
    Villa Rosa
    364 reviews
    .72 km away
    Sky View Hotel
    15 reviews
    .77 km away
    The Swiss Residence
    301 reviews
    1.22 km away
    The Secret Kandy
    315 reviews
    1.32 km away
    Nearby Restaurants
    67 reviews
    .93 km away
    Tandoori point
    5 reviews
    1.23 km away
    Honey Pot
    10 reviews
    1.13 km away
    Flower Song Restaurant
    101 reviews
    1.53 km away
    Nearby Attractions
    Bahiravokanda Vihara Buddha Statue
    779 reviews
    1.39 km away
    Asgiriya Stadium
    21 reviews
    1.31 km away
    Kandy Budget Taxi
    82 reviews
    1.38 km away
    Lanka Heritage Tours
    6 reviews
    1.36 km away
    Ask a question
    Questions & Answers
    Tabinda S
    19 January 2018|
    AnswerShow all 2 answers
    Response from ivanaB7443KP | Reviewed this property |
    We did not particularly see any nearby but saying that we had not walked around nearby areas on foot, The hotel is in a lovely nature type setting. We had breakfast and dinner at the hotel which was fantastic. We used... More
    13 January 2018|
    Response from Swati B | Reviewed this property |
    yes , they provide tabs
    13 January 2018|
    AnswerShow all 2 answers
    Response from Golfnut5472 | Reviewed this property |
    Not that I am aware of, however, the supermarkets sell the liquid and the tabs cheaply. The hotel does use some sprays for mosquitoes if you request. We were in summer in Kandy and had NO problems with mosquitoes. You can... More
    Room Tips
    "As we were stayed in room no. 309 with river and garden view. This line of rooms are preferable i,e. 308, 309..."
    Read review
    "superior room with a river view"
    Read review
    "If you have walking issues to check if there’s elevator access. We loved our garden room but there were a..."
    Read review
    "Try to get a river-view room."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing