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5/2/2018 6/2/2018
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    5/2/2018 6/2/2018
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    Savings alert: 30% below average rate

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    US$ 238
    US$ 239
    Traveller (1829)
    Room & Suite (452)
    Pool & Beach (318)
    Overview
    • Excellent40%
    • Very good44%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “the river” (637 reviews)
    “cold room” (21 reviews)
    “sri lanka” (247 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (2,622)
    There are newer reviews for Cinnamon Citadel Kandy
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    561 - 565 of 2,093 reviews

    Reviewed 6 May 2016

    This was a great location, like many journies it takes a windy road from central Kandy to get there. It is located on the river and has great view of it, don't expect clean water it is brown. The pool area overlooks the river and...More

    Thank TutinsPony
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 7 May 2016

    Dear Guest, Thank you for the fabulous review posted on Trip Advisor! There is nothing more rewarding than reading a wonderful review from a guest who has had a wonderful experience whilst with us. Comments such as yours is what keeps us going and what...More

    Reviewed 4 May 2016

    The serene setting, mere feet above the mighty Mahaweli River, provides a unique experience, far from the bustle of the hill capital, Kandy. The spacious lobby and public areas, pool and river walk, make this an eco-resort.More

    Thank rajbarr
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 5 May 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 3 May 2016

    Sitting on your balcony you can see and hear a lot of birds. The staff is very friendly, the rooms spacious and clean and the food was the best of our trip in SrI lanka,Chinese, Japanese Indian and Sri lankan dishes and some western dishes.More

    1  Thank gerardherman
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 4 May 2016

    Dear Guest Thank you for your lovely compliments following your recent stay at cinnamon citadel Kandy. We are in need happy to note that you had very much enjoyed the meals at our hotel. Your comments will be shared with entire culinary team Thank you...More

    Reviewed 2 May 2016 via mobile

    Made my birthday special.. Cake, sparklers, singing... Only one night. But an excellent stop over place and extremely high standards as in all cinnamons. Food, room, staff all excellent. Would recommend to all friends and familyMore

    Thank Katogirly
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 3 May 2016

    Dear Guest, Thank you for writing your review on TripAdvisor following your visit to Cinnamon Citadel Kandy and it is truly encouraging to hear that we succeeded in providing you a holiday that left you truly satisfied. Your kind words with regards to the service...More

    Reviewed 2 May 2016

    Hotel not as good as its sister the cinnamon lodge. Food less varied and staff less friendly and helpful. Pool was small. Room was ok but nothing special. Waited 40 minutes to be checked in on arrival. We did get an apology.More

    Thank Elaine W
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 3 May 2016

    Dear Guest , Thank you for sharing your comments with regards to your recent stay with us . We wish to also thank you for your constructive feedback .We do regret that certain aspects of your recent stay with us was not up to your...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 141 - US$ 375 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #4 Luxury Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Agoda, Hotels.com, Ctrip TA, Priceline, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1829)
    Room & Suite (452)
    Pool & Beach (318)
    Dining (201)
    Hotel & Grounds (1007)
    Bathroom (47)
    Nearby
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    Ask a question
    Questions & Answers
    Tabinda S
    19 January 2018|
    AnswerShow all 2 answers
    Response from ivanaB7443KP | Reviewed this property |
    We did not particularly see any nearby but saying that we had not walked around nearby areas on foot, The hotel is in a lovely nature type setting. We had breakfast and dinner at the hotel which was fantastic. We used... More
    0
    Votes
    FarnboroughHants
    13 January 2018|
    Answer
    Response from Swati B | Reviewed this property |
    yes , they provide tabs
    1
    Vote
    FarnboroughHants
    13 January 2018|
    AnswerShow all 2 answers
    Response from Golfnut5472 | Reviewed this property |
    Not that I am aware of, however, the supermarkets sell the liquid and the tabs cheaply. The hotel does use some sprays for mosquitoes if you request. We were in summer in Kandy and had NO problems with mosquitoes. You can... More
    0
    Votes
    Room Tips
    "As we were stayed in room no. 309 with river and garden view. This line of rooms are preferable i,e. 308, 309..."
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    "superior room with a river view"
    Read review
    "If you have walking issues to check if there’s elevator access. We loved our garden room but there were a..."
    Read review
    "Try to get a river-view room."
    Read review
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