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2/10/2017 3/10/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    Lowest prices for your stay
    2/10/2017 3/10/2017
    Savings alert: 31% below average rate

    The price you found is 31% lower than this hotel's average rate of US$ 143/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 150
    US$ 99
    SAVE US$ 51
    US$ 105
    US$ 105
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    2 Oct3 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,494)
    There are newer reviews for Cinnamon Citadel Kandy
    See the most recent reviews
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    491 - 495 of 1,985 reviews

    Reviewed 30 March 2016

    Situated some way along a narrow winding road and along a bank of the Mahaweli river, the Citadel gives the impression that it is remote in the country although the centre of Kandy is not far away. We had rooms overlooking the river that were...More

    Thank Khimothy
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 31 March 2016

    Dear Guest , Thank you for taking the time to share you experience on your recent stay with us . It was indeed a pleasure to have you with us.We also would like to thank you for highly recommending us on all aspects on TripAdvisor...More

    Reviewed 30 March 2016

    We felt this was our least favourite hotel whilst travelling Sri Lanka for our honeymoon. We had a number of issues when checking in (with certain members of staff) and with our room, so we had to move room. We complained to reception and our...More

    Thank StephL1989
    Response from Murfad S, Resident Manager at Cinnamon Citadel KandyResponded 31 March 2016

    Dear Guest , Thank you for taking the time to share your feedback on Tripadvisor . We thank you for your detailed & candid feedback, we do regret that there were certain aspects of your stay with us which did not have a positive impact...More

    Reviewed 29 March 2016 via mobile

    The rooms are really comfy and cozy at this hotel. The poolarea has a great view over the river and the atmosphere is chilled. We had dinner in the cafe, where they served great tasting food. The breakfast was the best so far, the coffee...More

    Thank ingizz90
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 30 March 2016

    Dear Guest Thank you for you review on Trip advisor following your recent stay at cinnamon citadel, it was in deed a great pleasure having you with us as a valued guest. Thank you for your encouraging comments on breakfast and for recommending the hotel....More

    Reviewed 29 March 2016

    Close to city but far away with picture perfect river view. Nice hotel with stylish interior. If you love taking photos this place have so many location with different atmosphere whether its inside or outside of the hotel. Food is great and one good place...More

    Thank Dil D
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 30 March 2016

    Dear Guest, Thank you for your informative star review on Tripadvisor. We are glad that you had an enjoyable experience at Cinnamon Citadel Kandy and indulged in the facilities on offer in totally. We appreciate the sentiments expressed and we do hope that you will...More

    Reviewed 28 March 2016

    We loved this hotel. The room was very comfortable and the whole hotel is lovely. We ate in the upmarket restaurant in the evening and the food was very good. Breakfast also had a good selection. The pool was open late which we appreciated having...More

    Thank LilMissDotti
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 29 March 2016

    Dear Guest We appreciate the time you have taken to write a review on Trip Advisor and we take this opportunity to thank you once again for choosing the Cinnamon Citadel Kandy for your holiday. Thank you for your positive feedback and we are delighted...More

    Villa Rosa
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    The Secret Kandy
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 106 - US$ 257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Family Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Travelocity, Hotels.com, ACCOR, Priceline, Orbitz, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
    Add Photo Photos
    Traveller (1701)
    Room & Suite (424)
    Pool & Beach (294)
    Dining (193)
    Hotel & Grounds (943)
    Bathroom (43)
    Nearby
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    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 2 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "take room with the river side view."
    Read review
    "Who love the calm nature you can choose garden view rooms or river view rooms"
    Read review
    "Riverside rooms are worth the extra money if you'll make use of the balcony. If not, you can have the..."
    Read review
    "You can ask for a room overlooking the river"
    Read review
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