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Cinnamon Citadel Kandy

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Traveller (2100)
360
Panoramas (16)
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Traveller (2100)
360
Panoramas (16)
Pool & Beach (346)
Overview
124 Srimath Kuda Ratwatte Mawatha, Kandy 20000 Sri Lanka See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,945)
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2,349 results
Traveller rating
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LanguageEnglish
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955
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Show reviews that mention
All reviews the river a la carte restaurant sri lanka lovely hotel main restaurant superior room swimming pool buffet style fruit bats half board our honeymoon dinner buffet lovely pool public areas hotel is situated stayed longer two nights
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1 - 5 of 2,349 reviews
Reviewed yesterday via mobile

We loved this hotel. Although an addition to the Cinnamon portfolio it is mercifully free from all the synthetic American features of the other Cinnamons we stayed in in SL. Lovely location on the banks of the Mahaweli, quiet but just a short tuk tuk...More

Thank midgers
Reviewed yesterday

We spent a few nights at the Cinnamon Citadel in October 2018. The hotel was quite nice - our room was big but a bit dated. Food was great - there were multiple menus around for the various areas, however the staff were flexible and...More

Thank Jonny_Jager
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded yesterday

Dear Guest, Thank you for taking the time to share your holiday experience on Tripadvisor following your recent stay with us. We are happy to know that your stay was to your satisfaction.We have also taken note of your comments on areas of improvement. Once...More

Reviewed 4 days ago

comfortable easy sort of hotel with nice rooms. Food ok but very expensive. It all had a sort of corporate feel about it although families were staying there. about 20 minutes out of the city. We didn't feel a huge welcome there but its a...More

Thank cher008
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded yesterday

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. We are happy to note that you were happy with your overall stay with us. We have also taken note of your comments for our betterment and it is deeply appreciated...More

Reviewed 4 days ago

Stayed for a one night, during an unplanned visit to Kandy. I booked the room day before arrivals and yet able to find a room. I would say, it was a great hospitality from entrance till checkout on the other day. Check-in was quick, and...More

Thank erangatennakoon
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded yesterday

Dear Guest, We are delighted to read your review and thank you for spending your quality time with us and we are thankful for such excellent feedback regarding your recent stay with us. Your positive feedback is a great source of motivation for us as...More

Reviewed 5 days ago

Loved this hotel from the moment we arrived. Stunning location right beside the river. Meticulously clean in all areas we experienced. Rooms well appointed and very comfortable beds. En-suite shower rooms were great. Evening buffets and breakfasts were plentiful and varied of good quality. Lovely...More

Thank Carolinedevizes
Response from Murfad S, General Manager at Cinnamon Citadel KandyResponded 5 days ago

Dear Guest, We are delighted to read your review and thank you for spending your quality time with us.We are thankful for such excellent feedback regarding your recent stay with us. Your positive feedback is a great source of motivation for us as we try...More

View more reviews
About
Description
Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the More Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
US$ 65 - US$ 278 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
119
Price range
US$ 65 - US$ 278 (Based on Average Rates for a Standard Room)
Formerly known as
Chaaya Citadel Kandy
Also Known As
Chaaya Citadel Kandy Hotel Kandy
,
Chaaya Citadel Hotel Kandy
,
Kandy Chaaya Citadel Hotel
Location
Sri Lanka > Central Province > Kandy District > Kandy
Photos
Traveller (2,100)
Room & Suite (533)
Pool & Beach (346)
Dining (202)
Family and Play Areas (9)
Amenities (7)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
FarnboroughHants
21 January 2018|
Answer
Response from Vhlaho |
Yes it was very easy to find our transfer driver as he had written our names on a card
1
Vote
FarnboroughHants
21 January 2018|
AnswerShow all 2 answers
Response from lizdolman1 | Reviewed this property |
Really don’t know
-1
Votes
tabindas2016
19 January 2018|
AnswerShow all 5 answers
Response from MM_Explorer | Reviewed this property |
Not really. It’s slightly secluded in a quiet area. But they call for tuk tuk to go to the city centre
0
Votes
Room Tips
"dont get a room which borders the road. very noisy."
cher008
5 days ago
Read review
"Ground floor deluxe room facing the garden would be ideal"
erangatennakoon
5 days ago
Read review
"Check how many rooms using same boiler"
Svetabu04
1 week ago
Read review
"rooms with pool view on upper floors are the best."
ARUNDOGRA
27 Sep 2018
Read review
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