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Serene Garden Hotel

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1 room 2 adults 0 children
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Serene Garden Hotel
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261 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Isle of Raasay, United Kingdom
Reviewed 6 days ago NEW

I spent two nights in the Serene Garden during a tour of Sri Lanka. The staff were very friendly and the evening meals in the restaurant were value for money. My room was very large and spacious and overall i enjoyed my stay. It should be noted that the hotel is a vehicle ride from Kandy so not ideal for...

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Thank snras93
Jakarta, Indonesia
Reviewed 1 week ago via mobile

Staffs were kind. Food was okay. Room was large (we ordered a room that fits for 3 people and it's so spacious), the view was nice. The downside for me is the wifi that's so weak and the hotel's layout is kinda confusing. So many taking stair to go up or down to reach our room. And it's a problem...

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Thank asdewi
Ruzomberok, Slovakia
Reviewed 3 weeks ago via mobile

We spent only one night in this hotel. We really enjoyed it. I liked a view, swimming pool and perfect meal - variety of meals. Wifi is available. Lobby personal were very kind and helpful. The rooms were clean.

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Thank Adenkaa
Reviewed 9 January 2017

We were given somewhat good rooms earlier, But to reach there you need to climb three floors( Yes no elevators to that floor),,, Then suddenly morning hotel guys asked us to shift to small room next day as one more party with 3 people were coming.. We agreed to their request. But that room was very very small. You cannot...

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Thank Shanthesh K
London, United Kingdom
Reviewed 8 January 2017

Nice hotel overlooking the city of Kandy. Has a troupe of monkeys that regularly visit the hotel so heed the warnings and keep your windows and doors closed. Staff friendly and very helpful able to arrange onward travel by car. 20 min walk down to the lake or 300 LKR in a tuk tsk. Good buffet breakfast with lots of...

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Thank Markythetiger
Manhattan, KS
Reviewed 31 December 2016

The place doesn't know a thing about customer service. The staff is slow, sad looking, unenthusiastic, and perpetually tired. Nobody says hello to the guests. Food in the restaurant is as tired as the staff. I understand some rooms have a great view. Rooms are ok, internet is slow. The city is very beautiful.

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Thank Witoldzio
Reviewed 13 December 2016 via mobile

Awesome Staff.. Good meals. Room and other facilities are up to the standards Very calm and relaxing place. Enjoyed it.. You can enjoy the view of the kandy city from the balcony.. Executive chef paid attention to details. Worth going again.

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Thank Thushara M
Los Angeles, California
Reviewed 29 November 2016

We had a great welcome by the front staff, good staff and very friendly, food was excellent, nice rooms. beautiful location. And we will recommend this hotel to our friends who will planing to visit Sri Lankan.

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Thank an6711654
Reviewed 28 November 2016 via mobile

Great place. Good food, friendly caring people. Comfortable safe stay. Room were clean and well attended for any service. Front desk staff very cordial & pleasant. Restaurant was clean & tidy. The staff very attentive. Any extra service asked for was render very well.

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1Thank James A
Reviewed 25 November 2016 via mobile

I have been travelled as a group leader with my group and the stay is good. The staff is very helpful. The hotel has total 6 floor. When you book the room please make sure to confirm it on city view. The rooms has 2 views from balcony. One is to the pool and the other is the city view...

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Thank Hammad H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Serene Garden Hotel is situated within walking distance of the city centre and overlooking the serene Kandy Lake. Above all these things, something unique about Serene Garden Hotel: its ambience is serene and the experience blends with the unique enchantment that Kandy serenely weaves in the mind of the foreign traveller, as it has done for centuries. From Serene Garden Hotel, it is walking distance to the Dalada Maligawa (The Temple of the Tooth) across the road from the Kandy Lake. This hallowed temple is synonymous with the historic hill capital of Kandy; it is where the tooth relic of the Buddha is enshrined, enduring symbol of a nation’s sovereignty. ... more   less 

Additional Information about Serene Garden Hotel

Address: 189 Rajapihilla Mawatha, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy
Price Range: ₹ 5,646 - ₹ 9,140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serene Garden Hotel 3*
Number of rooms: 12
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Serene Garden Hotel staff and other travellers.
2 questions
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Bengaluru, India
5 months ago

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Questions? Get answers from Serene Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a higher floor”
 of 5 bubbles snras93, 13 Feb 2017 | Read review
“top floor always the best”
 of 5 bubbles an6711654, 28 Nov 2016 | Read review
“Don't select low level rooms like 2nd or 3rd floor, weird toilet pit smell in balcony.”
 of 5 bubbles suhand2015, 14 Nov 2016 | Read review
“higher floors have better view, rooms looking out for the pool are bigger but there is a risk of the noice from the pool.”
 of 5 bubbles AleksanderJ, 12 Nov 2016 | Read review
“You can have views across to the city”
  • Guest on our balcony, worth a visit just for this
 of 5 bubbles frosty_11_11, 6 Nov 2016 | Read review
5 of 5