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'Unmatched level of unique hospitality & superior customer service from opening the doors" - This reads from their website, this can be no further from the truth, the customer service was the worst we've ever received the manager just looked at us when we came...More
2 Thank bounce_1234
Response from Rabot1956, General Manager at Hikkaduwa Beach HotelResponded 6 June 2017
If it is so we are sorry and earlier management has been changed and now you can experience the welcoming all of you as you are a valuable asset to us and assure the best service to make you delight. It is well known that...More
If you value your health avoid this hotel and stay somewhere else. The hotel room was filthy, damp and had an unbearable smell. In particular the bathroom was deplorable and covered in grime and had hairs on the floor. The shower was not clean and...More
We were the only guests and still we had a very dirty room.
The whole hotel had a bad smell.
Overdue maintenance was everywhere. Dirty tablecloths. A swimming pool stair without steps.
Only wifi in the lobby.
We stay 4 nights at the Hikkaduwa Beach Hotel on the beautiful beach.
On arrival we were given a room with that we were not happy next day the manager Senira arranged a other room overlooking the sea.
The manager Senira was very helpful I...More
Excellent location. One of the best in all Srilanka. Well trained and Good staff. Great stay. In Hikaduwa I would say the best stay option available. Value for your hard earned money. I felt really amazed by service of hotelMore
1 Thank CHIRAG k
Response from Rabot1956, General Manager at Hikkaduwa Beach HotelResponded 24 February 2017
Thank you for your very encouraging review. You have assisted to improve the moral of our team that can not be valued.
In our efforts to exceed customers expectations, we shall commit to uphold the professionalism.
Such appreciations from guest is a gift...More
US$ 42 - US$ 71 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Luxury Hotel in Hikkaduwa
#18 On the Beach Hotel in Hikkaduwa
Number of rooms
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