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Heritance Kandalama

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3,374 Reviews from our TripAdvisor Community

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Showing 2,855: English reviews
Reading, United Kingdom
Reviewed 5 September 2015 via mobile

From the minute I stepped into the hotel I was mesmerised by the beauty, nature and the construction of the hotel in the cave. It's amazing, the spa is good Definately worth a service. They adhere to the dress code very seriously and my husband was denied entry as he was in shorts. After we explained we are coming from...

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Helpful?
Thank Neha S
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Neha, Many thanks for being a part of the Heritance family and we really appreciate your generosity in placing your viewpoints regarding the stay at our hotel. We are indeed inspired to see that you loved the beauty of the hotel, nature friendliness and the overall construction of the property. Many thanks for the suggestion given to us on...

Negombo, Sri Lanka
Reviewed 4 September 2015 via mobile

I have travel more dan 100 hotels in srilanka. This is the best hotel in srilanka.. nice location. Nice pool. Everything perfect. When you go to sigiriya its 13km far from that way.. if u stay there u can travel Anuradapura , dabulla, sigiriya at same hotel..

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1Thank touren123
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Chatura, It is such a pleasure to see that you have chosen Heritance Kandalama as your preferred location for holiday. Also we are grateful for your patronage in placing your valuable comment on TripAdvisor. We are pleased to know that we have been able to cater to your expectations in facilities, services and the overall package. Of course, many...

Philadelphia, Pennsylvania
Reviewed 3 September 2015 via mobile

This was the most disappointing of our stays in Sri Lanka, but it was ok. The Geoffrey Bawa design is very interesting and beautifully integrates with the natural surroundings, but that doesn't translate to the most intuitive functional design - ideally you'd be able to do both! Overall it was ok, in isolation most aspects of the hotel were just...

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2Thank il1ke2travel
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, First of all let us sincerely thank you for visiting us and the valuable time taken to make your experience and observations. Thank you very much for the applauds on the location and the iconic value of the hotel designed by the great Gefferey Bawa. Your suggestive comments and the observations are appreciated a lot and we...

Chelmsford, United Kingdom
Reviewed 1 September 2015

A superb location set sympathetically on a cliff top overlooking a large tank (man made lake). Our room was large, clean, well appointed with a good bathroom and a double size jacuzzi. We could not fault the room nor anything else. The buffet for breakfast and dinner was simply brilliant and we came away haven eaten far too much, which...

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2Thank Moaby
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you very much for deciding to stay at our hotel during your vacation. Thanks for many applauds you have given to this marvelous property and we are grateful for your valuable time taken to post your opinion on TripAdvisor. It is our pleasure to notice that the view over the lake from the large balcony and...

Reviewed 31 August 2015 via mobile

A beautiful hotel with a mind blowing view. The breakfast and lunch buffet spread was really good. A unique architecture.. surrounded by trees all around. The view from the swimming pool was fantastic. Great staff and service. Thank you very much for this wonderful experience we had. Dev Checked in on the 29th August 2015 Room 218

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1Thank Kajedav D
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your accommodation partner. Also, thank you for the time devoted in posting an insightful review on TripAdvisor following your stay with us. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the...

Reviewed 30 August 2015 via mobile

A movie like experience it was to wake up in the middle of the jungle and to take a shower while the monkeys are staring at you through the window! Rooms,food,staff and everything else about this hotel is just perfect! The very good shisha was a great surprise to find there as well!

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1Thank Mira M
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Mira, Dear Valued Guest, Many thanks for being a part of the Heritance family and we really appreciate your generosity in placing your viewpoints regarding the stay at our hotel. We are indeed inspired to see that you loved the overall stay with us and many thanks for the lovely descriptions given to us on TripAdvisor. We warmly welcome...

Colombo, Sri Lanka
Reviewed 30 August 2015

We went there for our honeymoon, we stayed in a suite room,they were wonderful cozy and spacious rooms. The buffet spreads for the couple of days were wonderful, lot of variety and delicious food.infact I guess it's the best sp read iv had in a long time.even the sri lankan food was amazing. Well there was nothing special from the...

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2Thank Pasish2015
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Valued Guest, It is such a pleasure to see that you have chosen Heritance Kandalama as your preferred location for your honeymoon. Also we are grateful for your patronage in placing your valuable comment on TripAdvisor. We are pleased to know that we have been able to cater to your expectations in facilities, services and the overall package. Of...

Birmingham, United Kingdom
Reviewed 29 August 2015

The hotel is down a long dirt track and overlooks a small lake and is noted for its design. It is built against a rocky hillside and our balcony was overhung with creepers which were inhabited by some small and very engaging monkeys. The food was very good and beautifully presented-out of the half a dozen hotels we stayed in...

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1Thank Michael S
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Michael, Thank you for your much generous recommendation & highly appreciate the preference given in selecting Heritance Kandalama as your accommodation partner during your visit to Sri Lanka. Also, thank you for the time devoted in posting an insightful review on TripAdvisor following your stay with us. Serving you during your stay with us has been a delightful experience...

Melbourne, Australia
Reviewed 29 August 2015

I have been visiting this hotel nearly every year since 2000 and still it manages to enchant. Of course, this has much to do with its beautiful location, Bawa's inspired design, cheeky monkeys and amazing bird life, but I like the quiet discretion and warmth from everyone who works here. The wonderful 6 Senses Spa treatments were expertly delivered. I...

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2Thank Diane B
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Diane, Thank you for your much & highly appreciate the preference given in selecting Heritance Kandalama as your accommodation partner during your each and every visit to Sri Lanka. Also, thank you for the time devoted in posting an insightful review on TripAdvisor following your stay with us. Yes indeed this is one of the authentic masterpieces of Geoffrey...

London, United Kingdom
Reviewed 29 August 2015 via mobile

By no means a 5 star show stopper and with the price it's clearly overpriced but it still deserves a good review: Positives: Excellent buffet meals, breakfast through to dinner and especially Saturday when they had BBQ stalls out on the patio Restaurant staff were very attentive and buffet food was regularly refilled I really liked the bathroom design with...

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1Thank Andrew C
Yohan A, Manager at Heritance Kandalama, responded to this review

Dear Andrew, Thank you very much for keeping trust on Heritance Kandalama as your favourite holiday destination. Many thanks for your descriptive review on TripAdvisor as well. We are really pleased to see the abundant positive comments and applauds ion the hotel. We surely would take your suggestive comments into consideration regarding the TV size and the deck chairs. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: ₹ 9,760 - ₹ 19,134 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Luxury Hotel in Dambulla
#1 Romantic Hotel in Dambulla
#1 Spa Hotel in Dambulla
#1 Family Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
34 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the Sigirya wing has wonderful views of the lake and Sigiriya beyond.”
ABDBtravels, 24 Apr 2017 | Read review
“We got an upgrade without asking for it - nice surprise.”
swissmiss3, 23 Apr 2017 | Read review
“New section high floor overlooking the Lake”
Mick0072013, 21 Apr 2017 | Read review
“Breath taking views, Excellent food, Excellent Service, Value for money”
cecilratnayake, 21 Apr 2017 | Read review
“Some rooms have the view of "Sigiriya Rock Fortress"”
TheCalculus, 14 Apr 2017 | Read review
5 of 5