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Vrnjachka 12, Vrnjacka Banja 36210 Serbia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (85)
Room & Suite (14)
Dining (6)

About

#5 of 15 in Vrnjacka Banja
Location
Cleanliness
Service
Value
One of the most famous hotels in the former Yugoslavia (the former Zvezda) with its charm of the old city, a spa hotel in the city centre, has been attracting numerous guests from all over the world for decades already. A large number of events took place under the roof of this hotel, which is still considered the second largest congress (events) capacity in Serbia. Spacious and comfortable rooms, friendly staff and excellent food show why this complex has been awarded the golden medal of Serbian spa tourism for years. 86 Lux rooms | 20 Deluxe rooms | 10 Lux studios | 4 Deluxe apartments | Zepter Conference Hall {1200 seats} Conference Hall {200 seats} Exhibition space | Boarding house restaurant {270 seats} Crystal Hall-Restaurant {450 seats} | Indoor pool - thermal mineral water temp. 25 - 28 ° C | Sauna | Fitness and Relax Studio | At the location of the former old Hotel Zvezda, on the central part of Promenade and at a surface of 11,445 m2, today lies the magnificent Hotel Zepter, one of the largest and most impressive hotels in Vrnjacka Banja. The hotel is a unique blend of the old and new part. The old part, from 1920, was directly erected at the Promenade, the main pedestrian communication of Vrnjacka Banja, along Vrnjacka River and its external architecture is protected by law as a historical monument, and a new, larger part of the hotel, faces the street parallel to Promenade, which gives the hotel perfect position and good access from all sides. Hotel Zepter offers its guests various facilities: two restaurants (Zepter SmartLife restaurant and Crystal Hall), Zepresso aperitif bar, summer terrace overlooking the Promenade within Zepter SmartLife restaurant, Zepter Garden Block, open space where guests can enjoy a diverse range of food and beverages. From sports facilities, the most attractive is the new indoor swimming pool with thermal water and Jacuzzi (which has its own garden with aperitif bar in the summer period), as well as a brand new gym and sauna. This hotel is also known for its congress halls - the Zepter Conference Hall and Zepter Meeting Room, with a capacity of up to 1,200 seats, with the possibility of plenary work and by sections in as many as five smaller rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Children Activities (Kid / Family Friendly)
Secured parking
Hot bath
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Snack bar
Special diet menus
Table tennis
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Massage chair
Baggage storage
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Extra long beds
Complimentary toiletries
Telephone
Clothes rack
Iron
Hair dryer
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Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Serbian

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
16Restaurantswithin 1 km
3Attractionswithin 1 km
34Reviews1Q+A4Room tips
Traveller rating
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Slavica743 wrote a review Jun 2018
Novi Sad, Serbia180 contributions26 helpful votes
I have stayed in Zepter Hotel for seven days and it was such a pleasure. Hotel is located in the very centre of Vrnjacka banja, at the Promenade. The room was on the opposite side of Promenada, with sight to the hill and a lot of trees and it was so quiet, relaxing and good for sleeping. Food in hotel is very good and tasty, there is a buffet with a variety of different meals. Staff is nice and polite. In the price are included swimming pool, massage, gym and sauna. Unfortunately, jacuzi did not work.
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Date of stay: June 2018
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Vladimir wrote a review Jun 2018
Belgrade, Serbia58 contributions10 helpful votes
This is an old hotel in the phase of renovation, but still have that "old fashion style". Good service, good food and plenty of space for great business meetings or congresses. Excellent location will enable you to discover more of Vrnjacka banja. Excellent and extremely clean swimming pool. Plenty of things are under renovation, but hotel is becoming more and more popular and worth of staying.
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Date of stay: June 2018
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear Abbaris, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. We are glad to read that you had nice and pleasent staying at our hotel, that you are staisfied with our service, excellent food and magnificient location. Also, conference capacities are one of the best in Serbia with Zepter Congress hall setted up for 1200 guests in thetre style. Summer terrace on the Promenade is excellent place for havingmorning coffee and enjoying your staying at Vrnjačka Banja. Looking forward to welcome you again in the near future. Best regards. Zepter Hotel Vrnjačka Banja
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n_wiedenhof wrote a review May 2018
Nuenen, The Netherlands711 contributions176 helpful votes
This massive old regime style hotel, has pros and cons. Situated in the very centre, adjacent to a park, it has a fine location. Staff is friendly and very helpful, but only a couple of them speaks English. The rooms are not really well maintained. Taking a shower in a standard room takes some precaution as the whole place can readily be flooded as the shower curtains are too short. We had to change a room as the aircon was out of order. Room telephone did not work. Breakfast buffet, in a giant, spooky hall, starting at 6.30 hs, time and again only had a full meal after 7.10 hs, black tea not available, hot tea water coming at last. So a bit sloppy. Management should have an eye on it, I suggest. Dinner buffet abundant but of so so quality. No safe, no fridge in the room. But
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Date of stay: May 2018
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear n_wiedenhof, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. Every comment is very important for us in order to make improvement in our service, in our doing management of Zepter Hotel. Company has invested a lot of money in refurbishing hotel, a lot of things have been done, some things will be finished in the next period. Also, hotel service are increasing and day by day we are doing our best in order to exceed our guest expectations and to make guests stay pleasent. For any further information we are at your disposal. Best regards. Zepter Hotel Vrnjačka Banja
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Miona321 wrote a review May 2018
Vrnjacka Banja, Serbia1 contribution
“Renovated” hotel still had old guests sitting around. You’ve heard right - cockroaches. I could easily write an average review even though my room wasn’t ready when expected (I waited one hour so they can clean up room), but the thung that brought me to this are uncalled guests. I found one on the nightstand, casually roaming around while I was trying to sleep, another one on the mirror and third one in the bathroom. Enough is enough
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Date of stay: May 2018
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear Miona321, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. Every comment is very important for us in order to make improvement in our service, in our doing management of Zepter Hotel. Company has invested a lot of money in refurbishing hotel, a lot of things have been done, some things will be finished in the next period. Also, hotel services are increasing and day by day we are doing our best in order to exceed our guest expectations and to make guests stay pleasent. For any further information we are at your disposal. Best regards. Zepter Hotel Vrnjačka Banja
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Korana S wrote a review Apr 2018
2 contributions1 helpful vote
I can freely say this is worse visit at one hotel i ever been. Room we got was not fully equipped. We did not had bath suits or even slippers basic things at hotels even with less category. Stuff was verry unprofessional. With explanation that still did not get rate. Weather it is old famous hotel in Vrnjacka Banja i was expectrd they to keep at least level before privatisation if not better and improved version. Anyway i am not recomending it to future guests. For sure me and my family will not be visitors for next time
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Date of stay: April 2018
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear Korana S, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. Every comment is very important for us in order to make improvement in our service, in our doing management of Zepter Hotel. Company has invested a lot of money in refurbishing hotel, a lot of things have been done, some things will be finished in the next period. Also, hotel service are increasing and day by day we are doing our best in order to exceed our guest expectations and to make guests stay pleasent. For any further information we are at your disposal. Best regards. Zepter Hotel Vrnjačka Banja
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PRICE RANGE
$59 - $118 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaVrnjacka Banja
NUMBER OF ROOMS
120
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