We choose Zepter hotel for this vacation. But we were very disapointed. Standard lux rooms are very small. We didn’t get toiletries every day! Dinner is untill 09pm, but if you are there in 08pm food is poor. Also we were there with child, but we didn’t get extra pillow and bedding for her... We were in july here in Vrnjacka Banja also but in other 4* hotel... but that hotel and zepter can’t be compared! Pool is big and clean! Staff in wellness and spa is also ok!
Location of the hotel is in the central part of the resort, just on promenades. But The spot is also quite noisy in the evening and during the night (music coming from other restaurants or clubs). Rooms are modern and nicely furnished as in 4* hotels. Lounge is also very nice with comfortable soffas. It could also be difficult to find a place to sit as hotel accomodates young sportsmen. A big minus is that there are only few Toilets in the public area, which are not cleaned regularly during variuos events in the hotel.
Staff are so nice and gentle, food is good, but it's overpriced. There is no everyday room cleaning, you don't have clean towels everyday until you ask for it. And once again, staff people are soooooo nice!!!
Good hotel with private parking garage under the hotel. We stayed in the deluxe wing which was newly renovated and has high quality finishes. Recommend if staying In Vrnjacka Banja as it is right next to the main centre.
The hotel is right at the pedestrian zone of the spa. Its a newly renovated hotel but I guess it’s still work in progress. In our room - new beds and night table, old cabinets, old dresser, new tv and air conditioner, very OLD AND OUTDATED bathroom (small, no shower cabin but just a curtain, no ceiling lights, very dark). Pros: I understand that location is mainly what I pay for in this hotel. The price includes the use of the pool, sauna, pool table, table tennis and gym. The breakfast buffet was also good with a lot of choices. And also very nice and accommodating staff. Cons: Outdated bathroom and insufficient parking space.
I have stayed in Zepter Hotel for seven days and it was such a pleasure. Hotel is located in the very centre of Vrnjacka banja, at the Promenade. The room was on the opposite side of Promenada, with sight to the hill and a lot of trees and it was so quiet, relaxing and good for sleeping. Food in hotel is very good and tasty, there is a buffet with a variety of different meals. Staff is nice and polite. In the price are included swimming pool, massage, gym and sauna. Unfortunately, jacuzi did not work.
This is an old hotel in the phase of renovation, but still have that "old fashion style". Good service, good food and plenty of space for great business meetings or congresses. Excellent location will enable you to discover more of Vrnjacka banja. Excellent and extremely clean swimming pool. Plenty of things are under renovation, but hotel is becoming more and more popular and worth of staying.
This massive old regime style hotel, has pros and cons. Situated in the very centre, adjacent to a park, it has a fine location. Staff is friendly and very helpful, but only a couple of them speaks English. The rooms are not really well maintained. Taking a shower in a standard room takes some precaution as the whole place can readily be flooded as the shower curtains are too short. We had to change a room as the aircon was out of order. Room telephone did not work. Breakfast buffet, in a giant, spooky hall, starting at 6.30 hs, time and again only had a full meal after 7.10 hs, black tea not available, hot tea water coming at last. So a bit sloppy. Management should have an eye on it, I suggest. Dinner buffet abundant but of so so quality. No safe, no fridge in the room. But the free wifi is excellent as is the TV. Swimming pool available. So, not bad, but surely not excellent. But the staff we met was OK and very helpful time and again, I would like to stress.…
“Renovated” hotel still had old guests sitting around. You’ve heard right - cockroaches. I could easily write an average review even though my room wasn’t ready when expected (I waited one hour so they can clean up room), but the thung that brought me to this are uncalled guests. I found one on the nightstand, casually roaming around while I was trying to sleep, another one on the mirror and third one in the bathroom. Enough is enough
I can freely say this is worse visit at one hotel i ever been. Room we got was not fully equipped. We did not had bath suits or even slippers basic things at hotels even with less category. Stuff was verry unprofessional. With explanation that still did not get rate. Weather it is old famous hotel in Vrnjacka Banja i was expectrd they to keep at least level before privatisation if not better and improved version. Anyway i am not recomending it to future guests. For sure me and my family will not be visitors for next time