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Vrnjachka 12, Vrnjacka Banja 36210 Serbia
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About

#6 of 15 hotels in Vrnjacka Banja
Location
Cleanliness
Service
Value
One of the most famous hotels in the former Yugoslavia (the former Zvezda) with its charm of the old city, a spa hotel in the city centre, has been attracting numerous guests from all over the world for decades already. A large number of events took place under the roof of this hotel, which is still considered the second largest congress (events) capacity in Serbia. Spacious and comfortable rooms, friendly staff and excellent food show why this complex has been awarded the golden medal of Serbian spa tourism for years. 86 Lux rooms | 20 Deluxe rooms | 10 Lux studios | 4 Deluxe apartments | Zepter Conference Hall {1200 seats} Conference Hall {200 seats} Exhibition space | Boarding house restaurant {270 seats} Crystal Hall-Restaurant {450 seats} | Indoor pool - thermal mineral water temp. 25 - 28 ° C | Sauna | Fitness and Relax Studio | At the location of the former old Hotel Zvezda, on the central part of Promenade and at a surface of 11,445 m2, today lies the magnificent Hotel Zepter, one of the largest and most impressive hotels in Vrnjacka Banja. The hotel is a unique blend of the old and new part. The old part, from 1920, was directly erected at the Promenade, the main pedestrian communication of Vrnjacka Banja, along Vrnjacka River and its external architecture is protected by law as a historical monument, and a new, larger part of the hotel, faces the street parallel to Promenade, which gives the hotel perfect position and good access from all sides. Hotel Zepter offers its guests various facilities: two restaurants (Zepter SmartLife restaurant and Crystal Hall), Zepresso aperitif bar, summer terrace overlooking the Promenade within Zepter SmartLife restaurant, Zepter Garden Block, open space where guests can enjoy a diverse range of food and beverages. From sports facilities, the most attractive is the new indoor swimming pool with thermal water and Jacuzzi (which has its own garden with aperitif bar in the summer period), as well as a brand new gym and sauna. This hotel is also known for its congress halls - the Zepter Conference Hall and Zepter Meeting Room, with a capacity of up to 1,200 seats, with the possibility of plenary work and by sections in as many as five smaller rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Billiards
Evening entertainment
Children Activities (Kid / Family Friendly)
Secured parking
Hot bath
Indoor pool
Fitness / spa changing rooms
Sauna
Snack bar
Special diet menus
Table tennis
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Massage chair
Baggage storage
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Extra long beds
Complimentary toiletries
Telephone
Clothes rack
Iron
Hair dryer
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Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Serbian

Location

60Somewhat walkable
Grade: 60 out of 100
17Restaurantswithin 1 km
3Attractionswithin 1 km
35Reviews1Q+A4Room tips
Traveller rating
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Most Recent
Milica O wrote a review Sep 2020
31 contributions3 helpful votes
We choose Zepter hotel for this vacation. But we were very disapointed. Standard lux rooms are very small. We didn’t get toiletries every day! Dinner is untill 09pm, but if you are there in 08pm food is poor. Also we were there with child, but we didn’t get extra pillow and bedding for her... We were in july here in Vrnjacka Banja also but in other 4* hotel... but that hotel and zepter can’t be compared! Pool is big and clean! Staff in wellness and spa is also ok!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Gordana K wrote a review Aug 2019
10 contributions3 helpful votes
Location of the hotel is in the central part of the resort, just on promenades. But The spot is also quite noisy in the evening and during the night (music coming from other restaurants or clubs). Rooms are modern and nicely furnished as in 4* hotels. Lounge is also very nice with comfortable soffas. It could also be difficult to find a place to sit as hotel accomodates young sportsmen. A big minus is that there are only few Toilets in the public area, which are not cleaned regularly during variuos events in the hotel.
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Date of stay: July 2019
Value
Location
Service
Room Tip: Ask for renovated rooms...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Milly wrote a review Aug 2019
3 contributions5 helpful votes
Staff are so nice and gentle, food is good, but it's overpriced. There is no everyday room cleaning, you don't have clean towels everyday until you ask for it. And once again, staff people are soooooo nice!!!
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mmddkk wrote a review Jun 2019
Melbourne, Australia148 contributions59 helpful votes
Good hotel with private parking garage under the hotel. We stayed in the deluxe wing which was newly renovated and has high quality finishes. Recommend if staying In Vrnjacka Banja as it is right next to the main centre.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mesecdana wrote a review Aug 2018
Serbia49 contributions3 helpful votes
The hotel is right at the pedestrian zone of the spa. Its a newly renovated hotel but I guess it’s still work in progress. In our room - new beds and night table, old cabinets, old dresser, new tv and air conditioner, very OLD AND OUTDATED bathroom (small, no shower cabin but just a curtain, no ceiling lights, very dark). Pros: I understand that location is mainly what I pay for in this hotel. The price includes the use of the pool, sauna, pool table, table tennis and gym. The breakfast buffet was also good with a lot of choices. And also very nice and accommodating staff. Cons: Outdated bathroom and insufficient parking space.
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Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Slavica743 wrote a review Jun 2018
Novi Sad, Serbia180 contributions26 helpful votes
I have stayed in Zepter Hotel for seven days and it was such a pleasure. Hotel is located in the very centre of Vrnjacka banja, at the Promenade. The room was on the opposite side of Promenada, with sight to the hill and a lot of trees and it was so quiet, relaxing and good for sleeping. Food in hotel is very good and tasty, there is a buffet with a variety of different meals. Staff is nice and polite. In the price are included swimming pool, massage, gym and sauna. Unfortunately, jacuzi did not work.
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Date of stay: June 2018
Value
Cleanliness
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Trip type: Travelled with family
Room Tip: Room on the opposite side of Promenada are quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vladimir wrote a review Jun 2018
Belgrade, Serbia58 contributions10 helpful votes
This is an old hotel in the phase of renovation, but still have that "old fashion style". Good service, good food and plenty of space for great business meetings or congresses. Excellent location will enable you to discover more of Vrnjacka banja. Excellent and extremely clean swimming pool. Plenty of things are under renovation, but hotel is becoming more and more popular and worth of staying.
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Date of stay: June 2018
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Choose the rooms in the new (renovated) part, looking to the park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear Abbaris, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. We are glad to read that you had nice and pleasent staying at our hotel, that you are staisfied with our service, excellent food and magnificient location. Also, conference capacities are one of the best in Serbia with Zepter Congress hall setted up for 1200 guests in thetre style. Summer terrace on the Promenade is excellent place for havingmorning coffee and enjoying your staying at Vrnjačka Banja. Looking forward to welcome you again in the near future. Best regards. Zepter Hotel Vrnjačka Banja
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
n_wiedenhof wrote a review May 2018
Nuenen, The Netherlands725 contributions198 helpful votes
This massive old regime style hotel, has pros and cons. Situated in the very centre, adjacent to a park, it has a fine location. Staff is friendly and very helpful, but only a couple of them speaks English. The rooms are not really well maintained. Taking a shower in a standard room takes some precaution as the whole place can readily be flooded as the shower curtains are too short. We had to change a room as the aircon was out of order. Room telephone did not work. Breakfast buffet, in a giant, spooky hall, starting at 6.30 hs, time and again only had a full meal after 7.10 hs, black tea not available, hot tea water coming at last. So a bit sloppy. Management should have an eye on it, I suggest. Dinner buffet abundant but of so so quality. No safe, no fridge in the room. But the free wifi is excellent as is the TV. Swimming pool available. So, not bad, but surely not excellent. But the staff we met was OK and very helpful time and again, I would like to stress.
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Date of stay: May 2018
Value
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Trip type: Travelled as a couple
Room Tip: inspect your room first before taking it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear n_wiedenhof, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. Every comment is very important for us in order to make improvement in our service, in our doing management of Zepter Hotel. Company has invested a lot of money in refurbishing hotel, a lot of things have been done, some things will be finished in the next period. Also, hotel service are increasing and day by day we are doing our best in order to exceed our guest expectations and to make guests stay pleasent. For any further information we are at your disposal. Best regards. Zepter Hotel Vrnjačka Banja
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miona321 wrote a review May 2018
Vrnjacka Banja, Serbia1 contribution
“Renovated” hotel still had old guests sitting around. You’ve heard right - cockroaches. I could easily write an average review even though my room wasn’t ready when expected (I waited one hour so they can clean up room), but the thung that brought me to this are uncalled guests. I found one on the nightstand, casually roaming around while I was trying to sleep, another one on the mirror and third one in the bathroom. Enough is enough
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Date of stay: May 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear Miona321, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. Every comment is very important for us in order to make improvement in our service, in our doing management of Zepter Hotel. Company has invested a lot of money in refurbishing hotel, a lot of things have been done, some things will be finished in the next period. Also, hotel services are increasing and day by day we are doing our best in order to exceed our guest expectations and to make guests stay pleasent. For any further information we are at your disposal. Best regards. Zepter Hotel Vrnjačka Banja
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Korana S wrote a review Apr 2018
2 contributions2 helpful votes
I can freely say this is worse visit at one hotel i ever been. Room we got was not fully equipped. We did not had bath suits or even slippers basic things at hotels even with less category. Stuff was verry unprofessional. With explanation that still did not get rate. Weather it is old famous hotel in Vrnjacka Banja i was expectrd they to keep at least level before privatisation if not better and improved version. Anyway i am not recomending it to future guests. For sure me and my family will not be visitors for next time
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Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Branimir M, Direktor prodaje at Zepter Hotel
Responded 20 Jun 2018
Dear Korana S, We would like to thank you for taking the time to leave your comment regarding your staying at Zepter Hotel Vrnjačka Banja. Every comment is very important for us in order to make improvement in our service, in our doing management of Zepter Hotel. Company has invested a lot of money in refurbishing hotel, a lot of things have been done, some things will be finished in the next period. Also, hotel service are increasing and day by day we are doing our best in order to exceed our guest expectations and to make guests stay pleasent. For any further information we are at your disposal. Best regards. Zepter Hotel Vrnjačka Banja
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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12
PRICE RANGE
$73 - $106 (Based on Average Rates for a Standard Room)
LOCATION
SerbiaCentral SerbiaVrnjacka Banja
NUMBER OF ROOMS
120
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ZEPTER HOTEL (Vrnjacka Banja) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Zepter Hotel
Which popular attractions are close to Zepter Hotel?
Nearby attractions include Most Ljubavi (0.1 km), Japanski Vrt (0.7 km), and Villa Belimarkovic (0.5 km).
What are some of the property amenities at Zepter Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Zepter Hotel?
Top room amenities include air conditioning, a desk, and extra long beds.
What food & drink options are available at Zepter Hotel?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at Zepter Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Zepter Hotel?
Conveniently located restaurants include Caffe Poslasticarnica Svajcarija, Tri Golubice, and restoran Kruna.
Are there opportunities to exercise at Zepter Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Zepter Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Vrnjacka Banja.
Does Zepter Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Zepter Hotel?
The staff speaks multiple languages, including English and Serbian.
Are there any historical sites close to Zepter Hotel?
Many travellers enjoy visiting Villa Belimarkovic (0.5 km).