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SUMAQ Machu Picchu Hotel

1,909 reviews
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Traveller (1143)
Room & Suite (415)
Dining (172)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“ceviche”(81 reviews)
“the bus”(287 reviews)
“the river”(284 reviews)
Free Wifi
Breakfast included
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,909)Write a Review
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Show reviews that mention
All reviewscevichethe busthe rivercooking classmachu picchuwelcome drinkbeautiful hotelstar hotelpisco soursthe hotel staffcourse dinnerbreakfast and dinnerfree piscoi highly recommend this hotelbeautiful roomincluded dinnerroom rate
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591 - 595 of 1,283 reviews
Reviewed 10 September 2014

Sumaq was luxurious in terms of onsite amenities. The bed was comfortable and room decor was nice. Food at the restaurant was hit or miss for dinner, and the complementary pisco sour was so tiny (pesky sour...lol). The breakfast was decent with good selection, but...More

Thank listrak
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 12 September 2014

Thank you very much for your feedback We really appreciate your time sharing your experience at Sumaq Machu Picchu Hotel. We appreciate your evaluation We are going to solve the inconveniences that you found in your recently staying about the pisco sour and service we...More

Reviewed 9 September 2014

We stayed at the Sumaq Macchu Picchu for two days and a night and loved it! Our room/bathroom was very clean and large though not spectacularly luxurious. What we liked most at the Sumaq was the very tasty food which included lots of local flavors...More

Thank deepdebroy
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 9 September 2014

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Thank you for giving us a...More

Reviewed 8 September 2014

I stayed here two nights during my visit to Machu Picchu and was I ever glad I spent the extra night. There is simply too much to see in one day and if you take the train and arrive in the late morning and take...More

1  Thank Gary G
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 16 September 2014

Dear Gary Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have...More

Reviewed 7 September 2014

We had this hotel booked for us a part of a tour. I'm all about detail and that they had. We were given a tasty snack when we arrived as well as another when we got to our room. The room was very clean and...More

Thank Debbie W
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 9 September 2014

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. We are going to see the...More

Reviewed 6 September 2014

The hotel has all facilities that will make this hotel 5 star; nice rooms, good bedding, spa, restaurants, celebrity chef menu, etc. But I think the owner is cutting corners with service. The only person, I thought, was professionally prepared to work there was the...More

2  Thank jk109
Response from E-commerceSumaq, Gerente at SUMAQ Machu Picchu HotelResponded 9 September 2014

Dear JK Thank you very much for your feedback We really appreciate your time sharing your experience at Sumaq Machu Picchu Hotel. We appreciate your evaluation We are going to solve the inconveniences that you found in your recently staying but We are not agree...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 340 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Spa Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 340 - US$ 481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Aguas Calientes
#1 Romantic Hotel in Aguas Calientes
#1 Spa Hotel in Aguas Calientes
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1143)
Room & Suite (415)
Dining (172)
Pool & Beach (9)
Hotel & Grounds (748)
Business Centre & Event Rooms (61)
Bathroom (48)
Family and Play Areas (17)
Questions & Answers
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Billy M
9 December 2017|
AnswerShow all 2 answers
Response from julamparelli | Reviewed this property |
I went with my parents and, in total, there were four of us. In the room where I stayed with my sister, there were three queen size beds... We even joked that we could all have stayed there, even if our other sister had been... More
0
Votes
Donnelly D
14 November 2017|
AnswerShow all 4 answers
Response from jan12744 | Reviewed this property |
Half board is just breakfast and board is dinner and breakfast. We had both and the food is outstanding !!!! The dinner was a 6 course meal that was presented beautifully and the food was all as good as the lovely... More
1
Vote
bcjh
16 August 2017|
AnswerShow all 8 answers
Response from angisitia28 | Property representative |
Hello they do have two elevators at the hotel. You can ask all your questions with Jose Castillo at the email of reservation at Sumaqhotelperu. regards
0
Votes
Google Translation
Room Tips
"Ask for a high room to limit noise."
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"room facing the river"
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"Ask for a river view"
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"Pick a room facing the road- quieter than ones at the back where the train goes past"
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