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Tierra Viva Machu Picchu

Booking.comUS$ 164*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Tierra Viva Machu Picchu
Tierra Viva Machu Picchu
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906 Reviews from our TripAdvisor Community

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There are newer reviews for Tierra Viva Machu Picchu
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Showing 514: English reviews
Pasadena, California
Reviewed 30 July 2016

-Facilities could benefit from a little updating but you can't beat the location. ++Extremely helpful and responsive staff-I would rate them a 10! Little details make all the difference-greeting you at the train station and carrying your luggage to the hotel; the front desk was efficient, professional, and friendly (THANK YOU, Casilda!!); and luggage delivery to the train station at...

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Helpful?
Thank ljs441
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear ljs441, Thank you for sharing your experience at Tierra Viva Machu Picchu with other travelers. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting, even taking care of the luggage. We...

Annapolis, Maryland
Reviewed 30 July 2016

We did the Salkantay Trek with Sam Travel Peru and asked them to upgrade our hotel in Aguas Calientes from a hostel to Tierra Viva. We did not book the room. The hotel staff was very nice and helpful when we arrived. We had a very spacious room on the 5th floor. The elevator was not operational while we there,...

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Helpful?
Thank Christina P
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Christina P, Thank you so much for your excellent comment! We are happy to know that you really enjoyed your stay with us! We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

San Diego, California
Reviewed 29 July 2016

The hotel is spacious, full of light, and very pleasantly decorated with textile artworks from local weaving artists. Service is really top notch- complimentary train station pick up/ luggage transfer both ways, free hot drinks in the lobby, and very warm, attentive, and professional service by staff. The room is clean, spacious and has an extremely comfortable bed. Breakfast was...

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Helpful?
Thank Caroline D
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Caroline D, Thank you for your comment and for having stayed at Tierra Viva Machu Picchu. We regret that your stay with us was not satisfactory and kindly ask you to accept our most sincere apologies for the inconvenience you mentioned with the heater. We truly hope that you continue to be our guest at Tierra Viva Hotels. If...

Philadelphia, Pennsylvania
Reviewed 29 July 2016

Great location in Agua Calientes, the room was more than adequate, and the staff was friendly and helpful. My short stay in this town was obviously focused on Machu Picchu, so I didn't spend a whole lot of time at the hotel and really don't remember many of the details of the room. That's a good thing. A couple nice...

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Helpful?
Thank Jon W
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Jon W, Many thanks for sharing your experience at Tierra Viva Machu Picchu with other travelers. We are happy to know that you really like our hotel. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Reviewed 28 July 2016

After taking the Perurail train into Aguas Calientes, we got off the train to find a hotel representative there to help with baggage and direct us to the hotel. Check in was smooth, and the room was clean. There was a safe in the room but it was not big enough for a laptop. The bed was comfortable and the...

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Helpful?
Thank Christopher M
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Christopher M, Thank you for taking the time to share your experience at Tierra Viva Machu Picchu. We are sorry that the hotel has not fully met your expectations because of the internet issues and the bathroom layout. Please be sure that we are working very hard in order to improve both services. We truly hope that you continue...

Fort McMurray, Canada
Reviewed 28 July 2016

Nice, clean, quiet and comfortable. After a day of trains, hiking and walking was nice to come to a nice hotel. Staff great and informational on things to see and where to eat. Bed so comfortable, shower nice lots of hot water. Located at the end of the town at the bottom of the hill but still In walking distance...

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Helpful?
Thank cdimond
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear cdimond, Thank you for your nice comment and for considering Tierra Viva Machu Picchu as a "Nice!" hotel. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Abu Dhabi, United Arab Emirates
Reviewed 27 July 2016

We stayed 2 nights here and were reasonably happy, although the hotel fell short in a number of areas. Firstly, if you want to have functioning WIFI you must stay on the first floor, otherwise forget it. The signal on higher floors is terribly weak. Front rooms have nice views of the valley and river but quite a lot of...

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Helpful?
Thank savvy_dave
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear savvy_dave, Thank you for your comment and for letting us know about your stay at our hotel. We regret that your impression of our hotel did not cover your expectations. Please be sure that we take your feedback to improve our service and we truly thank you for letting us know about your experience. We hope that you continue...

California
Reviewed 27 July 2016

We really impressed by their service. They met us at the train station, helped us carry our luggage to the hotel, and next day sent our luggage to the train station and waited us at train station when we came back from MP. We were so grateful. The hotel was clean, and the room was spacious (we had the triple...

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Helpful?
Thank smilej
Carolina S, Director de Relaciones Públicas at Tierra Viva Machu Picchu, responded to this review

Dear smilej, Thank you so much for your excellent comment about our Tierra Viva Machu Picchu. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again thank you and we hope to have you again with...

Austin, Texas
Reviewed 26 July 2016

This hotel was absolutely amazing! It was very clean with all the amenities. The room was big and spacious with a huge closet with a safe. The bathroom was spacious as well. We had a beautiful view of the river from our window. I wish we could have stayed longer, but hopefully we can next time we go. It was...

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Helpful?
Thank Evangeline F
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Evangeline F, Thank you for sharing your experience at Tierra Viva Machu Picchu with other travelers and for having stayed at our hotel. We are happy to know that you felt our hotel as absolutely amazing! We hope to welcome as our guest again soon in Lima, Cusco, Machu Picchu, Arequipa or Puno! Best regards, Carolina Saenz Guest Relations...

Katy, Texas
Reviewed 26 July 2016

This place is a great place to sleep and shower! They met us at the train station and wheeled our luggage thru the market and down the street to the hotel. Everyone was so helpful and nice! The location is great, just steps away from everything! Wifi is only in the lobby, we found ourselves going to get a coffee...

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Helpful?
Thank dianecovert
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear dianecovert, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible. Hope to welcome...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Internet
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Machu Picchu hotel strategic location ensures our clients the best experience possible of the amazing Inca citadel. Our facilities are located in the quietest area of Aguas Calientes, facing the Urubamba River and surrounded by the Forest of Clouds. We have exclusively at your disposal, a bus stop from where our clients can directly take the bus to Machu Picchu or get to the archeological site after a 60 minute walk. Modern style, our Hotel has 43 spacious and comfortable rooms, a lounge with a fireplace, a breakfast room and a bar to relax and enjoy some drinks after a day of adventures. Our hotel has a panoramic lift that has been decorated with Andean inspired graffiti by the Peruvian artist Carolina Malaga. Near the entrance of the hotel is the dining room, where every morning a delicious Andean buffet is served, and the Reception Desk were you can comfortably do your check-in. Staying true to the peacefulness and tranquility of Machu Picchu our Hotel offers you a place to relax and rest. Therefore, our rooms are spacious and well illuminated; they all have air conditioning and a bathtub. In our Andean inspired decorated rooms you will be able to appreciate the famous "Quipus" from the artist Maricruz Arribas. Exhibited in our Gift Shop, you will find beautiful local craftwork made by the Andean communities that work for the Centre of Traditional Textile Art of Cusco, which is a prestigious organization with many years in the business. At Tierra Viva Cusco Machu Picchu Hotel you will enjoy the greatest cultural attraction in Peru with the comfort you are looking for and relax surrounded by the exuberant nature of the magical Forest of Clouds. ... more   less 

Additional Information about Tierra Viva Machu Picchu

Address: Avenida Hermanos Ayar 401, Aguas Calientes, Peru (Formerly Hatuchay Hotel - Machu Picchu)
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: ₹ 6,658 - ₹ 15,061 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Machu Picchu 3.5*
Number of rooms: 43
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Also Known As:
Hatuchay Tower Hotel Aguas Calientes
Hatuchay Hotel Machu Picchu
Hotel Style:
#1 Best Value Hotel in Aguas Calientes
#2 Romantic Hotel in Aguas Calientes
#2 Family Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Machu Picchu staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the river are more noisy”
FANEMI, 26 Apr 2017 | Read review
“If you are looking for the basics and comfort, this is it. Very clean and well maintained.”
leticiao541, 21 Apr 2017 | Read review
“We had a river view, albeit side on. I would think the front of hotel would be best, it overlooks river but don't think it would be noisy”
movinkiwis, 5 Apr 2017 | Read review
“Ask for a river view!”
stacigetzit, 22 Mar 2017 | Read review
“Rooms can either face the river or not. Either way, it was a very quiet location.”
Gandalf2005, 22 Mar 2017 | Read review
5 of 5
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US$ 164* /night
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Prices are for 1 room, 2 adults
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