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Tierra Viva Machu Picchu

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804 Reviews from our TripAdvisor Community

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There are newer reviews for Tierra Viva Machu Picchu
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Showing 447: English reviews
New York, NY
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

From the welcome by hotel staff at the train station, to the greeting at front desk and help with finding a great guide for Macchu Picchu, Tierra Viva could not have been a better choice. Convenient (and quiet) location, just a minute's walk from "downtown" Aguas Calientes, well appointed room with views of the river, and knowledgeable and extremely friendly... More 

Helpful?
Thank Oztraveller89
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Oztraveller89, Thank you so much for your wonderful comment and for praising our hotel Tierra Viva Machu Picchu and our chain of hotels Tierra Viva. We hope to welcome as our guest again soon in Lima, Cusco, Machu Picchu, Arequipa or Puno! Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Houston, Texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here during our visit to Machu Picchu. The hotel was not far from the train. The bus pickup to Machu Picchu was close by as well. The hotel was very clean with a spacious room. Staff were very friendly and helpful.

Helpful?
Thank HoustonBrent
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear HoustonBrent, We are very happy to know that you enjoyed your stay at Tierra Viva Machu Picchu and would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And as we are genuinely happy and we enjoy our job is that... More 

Chicago, Illinois
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

Pros: - close to the railway station / bus stop. Convenient to go to Machu Picchu - Clean - Comfortable Cons: - Not much.. The hotel had their representative waiting for us at the railway station. They helped us get to the hotel comfortably. Good touch Hotel Staff suggested ideas on things to do during our stay. They were knowledgeable.... More 

Helpful?
Thank Suresh L
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Suresh L, We are very happy to know that you enjoyed your stay at Tierra Viva Machu Picchu and would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to... More 

Fort Lee, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

The hotel is in an excellent location. The staff will greet you at the train station and take your luggage to the hotel. Every staff member was extremely friendly and always available. The room is spacious and clean. Housekeeping is done twice a day, at night the fix your bed and give you chocolates. The breakfast buffet, which is included,... More 

Helpful?
1 Thank Yajaira S
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Yajaira S, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva MAchu Picchu! Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city... More 

Albuquerque, NM
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

We loved this hotel, particularly a balcony room overlooking the amazing river (with giant boulders). Easy walk into town for pizza (yes - there are numerous pizza joints). Don't keep the balcony doors open at night - we were visited by a giant Dobson fly (about 8") - although it added to the excitement. Staff was amazing and picked up... More 

Helpful?
2 Thank Albuquerque_Traveler
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Albuquerque_Traveler, Thank you for your excellent comment and for considering Tierra Viva Machu Picchu as an "Fantastic place to stay and very accommodating". If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz... More 

New Jersey, USA
Level Contributor
115 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 weeks ago

This was a fantastic hotel experience from beginning to end. We took the train from Poroy to Aguas Calientes, and one of the hotel staff was waiting for us and the other visitors. We walked over to the hotel, just a few blocks away, and the staff member pointed out where we should purchase our bus tickets later that day... More 

Helpful?
2 Thank SingletonFamily
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear SingletonFamily, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Machu Picchu. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon! Best... More 

Bluffton, South Carolina
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Loved this hotel in Aguas Calientes, the jumping point to Machu Picchu. The staff was great, even recommending and arranging for a personal guide to Machu Picchu. Rooms were up to date, comfortable and we enjoyed a nice European styled breakfast each morning. Location was also great. Very happy with this hotel.

Helpful?
Thank RoseDhu
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear RoseDhu, Thank you so much for your excellent comment! We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Portland, Oregon
Level Contributor
485 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 640 helpful votes
Reviewed 4 weeks ago

A two night stay was plenty of time to visit Machu Picchu AND see the small town of Aguas Calientes. They arrange to meet you at the train station which is great for two reasons: They take our bags AND they show you where the hotel is located. The hotel staff were friendly and professional ... they'd put us in... More 

Helpful?
Thank PALTravel
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear PALTravel, We would like to thank you for sharing your experience at Tierra Viva Machu Picchu and we hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

My husband and I had the pleasure of staying in this hotel for three nights as we visited Machu Picchu and Aquas Caliente. We were greeted at the train station by representatives of the hotel who carried our baggage quite a distance to the hotel. The hotel staff were available to answer our questions and gave us good advice. The... More 

Helpful?
1 Thank lshaw333
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear lshaw333, Many thanks for sharing your experience at Tierra Viva Machu Picchu with other travelers. We are happy to know that you find with us a "Magnificent view, perfect location, great service". We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

1 review
Reviewed 30 October 2016 via mobile

Overall we enjoyed our stay but it did take us a while to find the hotel and it was a pretty good walk from the train. Which actually was a god thing because the location of the hotel was awesome and right next to a beautiful river. There was construction going on right next to the hotel so that was... More 

Helpful?
Thank Jacob L
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Jacob L, Thank you for your comment and for having stayed at Tierra Viva. We regret that your stay with us was not 100% satisfactory because of the inconvenience with the elevator. We hope to have the opportunity of serving you again, at any of our hotels Tierra Viva, in the near future and show you that we are... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Machu Picchu hotel strategic location ensures our clients the best experience possible of the amazing Inca citadel. Our facilities are located in the quietest area of Aguas Calientes, facing the Urubamba River and surrounded by the Forest of Clouds. We have exclusively at your disposal, a bus stop from where our clients can directly take the bus to Machu Picchu or get to the archeological site after a 60 minute walk. Modern style, our Hotel has 43 spacious and comfortable rooms, a lounge with a fireplace, a breakfast room and a bar to relax and enjoy some drinks after a day of adventures. Our hotel has a panoramic lift that has been decorated with Andean inspired graffiti by the Peruvian artist Carolina Malaga. Near the entrance of the hotel is the dining room, where every morning a delicious Andean buffet is served, and the Reception Desk were you can comfortably do your check-in. Staying true to the peacefulness and tranquility of Machu Picchu our Hotel offers you a place to relax and rest. Therefore, our rooms are spacious and well illuminated; they all have air conditioning and a bathtub. In our Andean inspired decorated rooms you will be able to appreciate the famous "Quipus" from the artist Maricruz Arribas. Exhibited in our Gift Shop, you will find beautiful local craftwork made by the Andean communities that work for the Centre of Traditional Textile Art of Cusco, which is a prestigious organization with many years in the business. At Tierra Viva Cusco Machu Picchu Hotel you will enjoy the greatest cultural attraction in Peru with the comfort you are looking for and relax surrounded by the exuberant nature of the magical Forest of Clouds. ... more   less 

Additional Information about Tierra Viva Machu Picchu

Address: Avenida Hermanos Ayar 401, Aguas Calientes, Peru (Formerly Hatuchay Hotel - Machu Picchu)
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: ₹ 6,205 - ₹ 11,114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Machu Picchu 3.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Hatuchay Tower Hotel Aguas Calientes
Hatuchay Hotel Machu Picchu
Hotel Style:
#2 Romantic Hotel in Aguas Calientes
#2 Best Value Hotel in Aguas Calientes
#2 Family Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Machu Picchu staff and other travellers.
34 questions
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Questions? Get answers from Tierra Viva Machu Picchu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid a little extra for a suite (with discount of advance purchase), and we loved it.”
 of 5 bubbles kdwirsi, 29 Nov 2016 | Read review
“Just ask for a room with a view, they will do the best to accommodate you. Room 303 has a balcony and very good view!”
 of 5 bubbles nanitaflorida, 27 Nov 2016 | Read review
“The suite on the fifth floor rocked!”
 of 5 bubbles dawnski99, 21 Nov 2016 | Read review
“Ask for a room with mountain views.”
 of 5 bubbles 505joan, 16 Nov 2016 | Read review
“Upgrade to a premium room with view of the river”
 of 5 bubbles Oztraveller89, 15 Nov 2016 | Read review
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