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Tierra Viva Machu Picchu

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806 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Belleville, Canada
Reviewed 2 days ago NEW

We stayed at Tierra Viva for 2 nights after doing the 4 day Inca Trail hike. The Hotel was clean, the staff were friendly and the included breakfast buffet was a good spread. I would stay there again and recommend the hotel.

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Helpful?
Thank Roger S
Seattle, Washington
Reviewed 1 week ago

We had only one night here before venturing to Machu Picchu the next morning, but we had a great experience at Tierra Viva. The hotel is bright and lovely, our room was spacious, modern and extremely comfortable, and we loved the staff. They immediately brought us a plug adapter when mine didn't work, they escorted us at night to our...

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Thank kdwirsi
Peru
Reviewed 1 week ago

Maybe everything is expensive here in Aguas Calientes ! The hotel is clean but feels old to me. Has a working air conditioner that the temperature light shines brightly in the dark room all night long. Has to cover my eyes with eye covers since it would not let you sleep. It is not very quiet place to sleep. You...

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Thank llpiment
Orlando, Florida
Reviewed 2 weeks ago

Stayed only for one night but the beds are super comfortable and staff is very friendly. The hotel has very good location, close to everything. Our room had a balcony and an amazing river view, so just ask for room 303.

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Thank nanitaflorida
Reviewed 2 weeks ago via mobile

This hotel, staff, and restaurant were all top notch! My friend and I were in a bind on having lodging and Tierra Viva pulled through for us. The customer service from all staff members was outstanding! The food at the restaurant Ayasqa in the hotel; and the manager, Angelo and his staff were excellent! I highly recommend this hotel to...

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Thank Chantal J
Vancouver, Canada
Reviewed 2 weeks ago

We had a great two nights in Agua Calientes. Staff were fantastic. The breakfast and dining room staff were great. It was so nice to not run out of hot water after having a few cold showers in other parts of Peru. We will definitely be staying at a Tierra Viva again.

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Thank karionbiking
Roseville, California
Reviewed 2 weeks ago

Stayed here for three wonderful nights...the first of which was after a one week trek in the Andes. This place will always be remembered as my own private heaven (first hot shower after the trek!)...but that aside, the facility is updated, modern and clean. Enjoyed the stay, and the food at the restaurant was quite good.

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Thank Larry R
Eden, Utah
Reviewed 2 weeks ago

Excellent and friendly staff! The hotel is downhill from the train station on the main road. Our room overlooked the river with a little balcony. Most excellent way to spend our anniversary! They provided us with welcome note and some candy. Clean rooms. We did have a problem with mosquitoes in the room and with a flashing light and the...

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Helpful?
Thank dawnski99
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear dawnski99, We are very happy to know that you enjoyed your stay at Tierra Viva Machu Picchu and would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help...

Leicestershire, United Kingdom
Reviewed 3 weeks ago

This hotel is comfortable and well organised for a quick turn around of guests. We arrived in Aguas Calientes on a train one evening and left for the citadel on an early bus, so efficiency was crucial and the reception staff were most helpful in filling our water bottles and storing our suitcases for the day. Breakfast was on hand...

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Helpful?
Thank Richard B
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Richard B, We would like to thank you for sharing your experience at Tierra Viva Machu Picchu. We are happy to know that you enjoyed your stay and felt it efficient in spite of had experienced some noise issues. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra...

Reviewed 3 weeks ago via mobile

Great service from check in to departure. Bed very comfortable and air con and raid plug in good for keeping the biting insects at bay. The restaurant is attached to but not owned by the hotel. Food at dinner was good but service a bit random. At breakfast both were excellent.

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Helpful?
Thank Shanthi R
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Shanthi R, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We really value the feedback from our guests because it helps us improve our service every day and with your comments we will able to strengthen our attached restaurant service. Hope to welcome as our guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Machu Picchu hotel strategic location ensures our clients the best experience possible of the amazing Inca citadel. Our facilities are located in the quietest area of Aguas Calientes, facing the Urubamba River and surrounded by the Forest of Clouds. We have exclusively at your disposal, a bus stop from where our clients can directly take the bus to Machu Picchu or get to the archeological site after a 60 minute walk. Modern style, our Hotel has 43 spacious and comfortable rooms, a lounge with a fireplace, a breakfast room and a bar to relax and enjoy some drinks after a day of adventures. Our hotel has a panoramic lift that has been decorated with Andean inspired graffiti by the Peruvian artist Carolina Malaga. Near the entrance of the hotel is the dining room, where every morning a delicious Andean buffet is served, and the Reception Desk were you can comfortably do your check-in. Staying true to the peacefulness and tranquility of Machu Picchu our Hotel offers you a place to relax and rest. Therefore, our rooms are spacious and well illuminated; they all have air conditioning and a bathtub. In our Andean inspired decorated rooms you will be able to appreciate the famous "Quipus" from the artist Maricruz Arribas. Exhibited in our Gift Shop, you will find beautiful local craftwork made by the Andean communities that work for the Centre of Traditional Textile Art of Cusco, which is a prestigious organization with many years in the business. At Tierra Viva Cusco Machu Picchu Hotel you will enjoy the greatest cultural attraction in Peru with the comfort you are looking for and relax surrounded by the exuberant nature of the magical Forest of Clouds. ... more   less 

Additional Information about Tierra Viva Machu Picchu

Address: Avenida Hermanos Ayar 401, Aguas Calientes, Peru (Formerly Hatuchay Hotel - Machu Picchu)
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Price Range: ₹ 6,201 - ₹ 9,975 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Machu Picchu 3.5*
Number of rooms: 43
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Also Known As:
Hatuchay Tower Hotel Aguas Calientes
Hatuchay Hotel Machu Picchu
Hotel Style:
#2 Romantic Hotel in Aguas Calientes
#2 Best Value Hotel in Aguas Calientes
#2 Family Hotel in Aguas Calientes
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Machu Picchu staff and other travellers.
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Questions? Get answers from Tierra Viva Machu Picchu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid a little extra for a suite (with discount of advance purchase), and we loved it.”
 of 5 bubbles kdwirsi, 29 Nov 2016 | Read review
“Just ask for a room with a view, they will do the best to accommodate you. Room 303 has a balcony and very good view!”
 of 5 bubbles nanitaflorida, 27 Nov 2016 | Read review
“The suite on the fifth floor rocked!”
 of 5 bubbles dawnski99, 21 Nov 2016 | Read review
“Ask for a room with mountain views.”
 of 5 bubbles 505joan, 16 Nov 2016 | Read review
“Upgrade to a premium room with view of the river”
 of 5 bubbles Oztraveller89, 15 Nov 2016 | Read review
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