De Santos Hotel
7 Shasha Road, Akowonjo Roundabout, Dopemu Akowonjo, Lagos 550104 Nigeria
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Avg. ₹3,278 /night, 10/12 - 10/13
₹3,615
per night
₹3,363
per night
₹3,110
per night
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4.0
#37 of 155 hotels in LagosLocation
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Lagos, De Santos Hotel is an excellent choice for rest and rejuvenation. Well-known for its trendy environment and proximity to great restaurants, De Santos Hotel makes it easy to enjoy the best of Lagos.
Guest rooms offer a refrigerator and air conditioning, and De Santos Hotel makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including room service and a concierge. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is free parking available to guests.
While staying at De Santos Hotel, you may want to check out Gabfol Lounge (0.9 mi) which is a short walk away.
Whether you’re travelling for business, pleasure or both, De Santos Hotel is sure to make your visit to Lagos one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Snorkelling
Evening entertainment
Babysitting
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary tea
Happy hour
Outdoor dining area
Karaoke
Nightclub / DJ
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Manicure
Pedicure
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, French
Location
7 Shasha Road, Akowonjo Roundabout, Dopemu Akowonjo, Lagos 550104 Nigeria
Getting there
Murtala Muhammed Airport
3.1 km•
See all flights
Car Hire
115 Restaurants
within 10 kilometers
40Reviews5Q+A9Room tips
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Detailed Reviews
Wow! i am opportuned to stay in this hotel, i was there in may and july, i had my wedding photo shoot there and i also had my wedding in their hall. the place and staff was home away from home. I would like to recognize some of the staff that stood out even though all the staff stood out to be honest. i do not like giving review especially when i feel the stay was horrible but this place stood out after being away for years i still had a good experience there. I would first like to recognize the GM which i learned is new Richardo (italian man, married to akwa ibom) i complained about the breakfast because it was chicken sauce and i do not eat chicken and right away they made fish sauce for me, we complained about the rooms that had cockroaches and right away they took care of it, then the manager Ajana he is such a nice man, very accomodating, very friendly and he is such a gift to the hotel. Now staying there for a while i was able to meet all their staff or should i say most of their staffs.. Tina the chef is phenomenon, sally the front desk, samuel, prince will, victor, amaka( lazy but try to do her best), and all of them that i cannot come up with their names you guys rock. i enjoyed my marriage and honey moon stay. Thank you.
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Date of stay: May 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband & me spent 2 weeks at this hotel. The travel agency recommended this hotel to me for "Oyinbos" in Lagos. I've got to say that since the very beginning the recepcionists: Miriam & Charity were pretty nice to us. Porters were very kind too: Samuel and Sundary.
About the hotel room was cleaned every single day, it's true I have to tell to use insecticide to prevent from mosquitoes, but they did it for sure: Michael, Kingslery, Ucho and Begi. They changed our towels & sheets too.
Staff at the restaurant was quite nice as well, my special thanks to: Ifeany and Wisdom. She always adviced me what to eat and was polite, he always tried to do his best while the room service & was patient.
Excellent and plenty buffet breakfast, as well as the special dinners on the weekends. African dishes were really tasty & good completely assured by my nigerian husband who could enjoy this food.
We had a disagreement about the fact that although you book a double room is supposed to be: only breakfast for 1 person, gym usage for 1 person and pool usage for 1 person. 🙄 Sincerely speaking it's astonished this rule under a double room, however we solved it without creating any kind of bad issue.
The pool area is a bit small, the gym is ok for keeping fit sone days there.
During our stay I got ill and all thr staff was wonderful to us. They always asked about my health and even the manager Mr Tobe tried to help us, adivised us to go to De Santos Medical Centre.
There are some things;
1) I really missed was a detail from the hotel due to we got married while lodging there.
2) in Europe we are used to eating, drinking during our stay at the hotels and the staff just keeps the bills & we pay when checking out. There, I guess all Nigeria, there's no way. So Keep this in mind!! You order something You pay at the moment although you are lodged at that hotel for weeks. 🤷🏼♀️
However, I can assure when I get
back to Lagos I will lodge at this
hotel again. They treated me very nice & we got to understand each other without the need to argue. So I really appreciate that policy.
THANKS!!
About the hotel room was cleaned every single day, it's true I have to tell to use insecticide to prevent from mosquitoes, but they did it for sure: Michael, Kingslery, Ucho and Begi. They changed our towels & sheets too.
Staff at the restaurant was quite nice as well, my special thanks to: Ifeany and Wisdom. She always adviced me what to eat and was polite, he always tried to do his best while the room service & was patient.
Excellent and plenty buffet breakfast, as well as the special dinners on the weekends. African dishes were really tasty & good completely assured by my nigerian husband who could enjoy this food.
We had a disagreement about the fact that although you book a double room is supposed to be: only breakfast for 1 person, gym usage for 1 person and pool usage for 1 person. 🙄 Sincerely speaking it's astonished this rule under a double room, however we solved it without creating any kind of bad issue.
The pool area is a bit small, the gym is ok for keeping fit sone days there.
During our stay I got ill and all thr staff was wonderful to us. They always asked about my health and even the manager Mr Tobe tried to help us, adivised us to go to De Santos Medical Centre.
There are some things;
1) I really missed was a detail from the hotel due to we got married while lodging there.
2) in Europe we are used to eating, drinking during our stay at the hotels and the staff just keeps the bills & we pay when checking out. There, I guess all Nigeria, there's no way. So Keep this in mind!! You order something You pay at the moment although you are lodged at that hotel for weeks. 🤷🏼♀️
However, I can assure when I get
back to Lagos I will lodge at this
hotel again. They treated me very nice & we got to understand each other without the need to argue. So I really appreciate that policy.
THANKS!!
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 5 Jul 2019
Hello Paula, Thank you for your thoughtful review and feedback. We really appreciate your long stay at our hotel and we are glad we made your stay memorable. I guess your review is going to encourage my team to do more and ensure our guests experience true world of comfort and relaxation. We have taken note of some of your recommendations and will be working to get better in terms of services. We hope to see you back soon. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got the hotel recommended by a friend who stayed there too as we previously stayed at the Ibis Ikeja. De Santos is quite cheaper and in a much quieter area. We liked the big room and friendly staff. We had our best meal during our 2 weeks trip through Nigeria there. Spicy shredded chicken and jollof rice, amazing!!the pool area is cozy with a pool table
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Date of stay: February 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 18 Jun 2018
We are glad you enjoyed your stay at De Santos Hotel, Lagos. We consistently strive to delight our guests with our personalized services, ensuring smooth and memorable experience for every De Santos guest. And of course, we make sure you get value for your money or you get a refund. We hope to see you soon when next you visit Lagos, Nigeria.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very noisy -- right in the flight path of the airplanes...yet it takes almost 1 1/2 hours to get to the airport by road. Not safe enough to walk around anywhere, and the service (and food) at the hotel is horrible. Everything in the bathroom was broken (there wasn't even a toilet seat). Very uncomfortable stay.
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Date of stay: June 2018Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
De Santo hotel is a nice place to visit and have your secured holiday or business trip without any fear,they got tight security I ever wondered 2 mopol on duty each day.The manager Mr Olu and staff at deck Miriam with prince will they are all wonderful and got good customer service that will make me come bk to the hotel
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 20 Sept 2019
Thank you Mr Mustapha for your feedback we are glad we made your stay memorable and would be pleased to have you back when next you visit Lagos. Thank you for recommending our duty manager Mr Olu and our GSAs Miriam and Prince.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roaches in the room complained to the staff they said the room was sprayed roaches continue in the room was one towel asked for another as we booked the room as a couple they said it was company policy to only give one towel per room we checked out after the second night and checked into another hotel for the other 7 night stay in Lagos we will never visit De santos hotel again the bathroom was also very dirty such a dirty roach infested room.
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Date of stay: August 2016Trip type: Travelled with family
Value
Service
Sleep Quality
Room Tip: do not use this hotel rude staff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 12 Oct 2016
Thank you Jonah for this review. It really was helpful and as a result we have fumigated the entire hotel premise and rooms. This has continued to be a regular exercise. However, we hope to make it up to you when next you visit and will guarantee a true world of comfort and relaxation to you. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you expect the manager and staff in this place to care about your needs forget it. The only thing they are interested in is taking your money. Nightmare!
They have no idea about how to run a hotel. Food on the menu is mostly unavailable and when it is in stock can take 2 hours plus to arrive.
At the breakfast buffet you'd think the staff were paying out of their own pockets so reluctant are they to refill so you can eat. They just shake their heads and tell you there's none left. Ask for a refund and they just laugh.
In a room for two they only allow 1 towel and 1 bathrobe. I coffee sachet and 1 creamer ask for more and it's N1500 more unless you slip the guy some cash! Just unreal!
They have no idea about how to run a hotel. Food on the menu is mostly unavailable and when it is in stock can take 2 hours plus to arrive.
At the breakfast buffet you'd think the staff were paying out of their own pockets so reluctant are they to refill so you can eat. They just shake their heads and tell you there's none left. Ask for a refund and they just laugh.
In a room for two they only allow 1 towel and 1 bathrobe. I coffee sachet and 1 creamer ask for more and it's N1500 more unless you slip the guy some cash! Just unreal!
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Date of stay: February 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 18 Mar 2016
I’m sorry you had a bad experience and I sincerely apologize for that. We will be willing to make it up to you with our improved personalized services that guarantees great positive expectations. We appreciate your feedback and will strive to consistently create the best possible experience for our guests. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I didn't want to choose "average", but the other choice was "very good." This is a good hotel with friendly professional staff, modern comfortable rooms and conveniently close to the airport. Do bear in mind that because you're near the airport there are planes coming into land nearby, but I guess they stop late at night because I didn't have any problems hearing them while sleeping.
There was a rather rowdy crowd of people staying on the floor below me and for some weird reason there are speakers in the passage ways playing rather loud music at night.
The bar is cool and has a pool table. The swimming pool looked lovely, but it was being filled during my stay so didn't have a chance to enjoy it.
It's inside a pretty safe compound and has back up generators. Breakfast was an ok selection of yams, plantain and stew, which was super spicy!
You can't smoke in the rooms and their are no windows to open if you want to, a fine of 10 000 Naira apparently imposed if you do smoke in the room.
I'd stay here again.
There was a rather rowdy crowd of people staying on the floor below me and for some weird reason there are speakers in the passage ways playing rather loud music at night.
The bar is cool and has a pool table. The swimming pool looked lovely, but it was being filled during my stay so didn't have a chance to enjoy it.
It's inside a pretty safe compound and has back up generators. Breakfast was an ok selection of yams, plantain and stew, which was super spicy!
You can't smoke in the rooms and their are no windows to open if you want to, a fine of 10 000 Naira apparently imposed if you do smoke in the room.
I'd stay here again.
Read more
Date of stay: February 2016Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 18 Mar 2016
Thank you Mr. Steve for your review. We have taken note of some salient issues raised and we'll continue to improve on our services to guarantee a true world of comfort and relaxation in our hotels. We hope you will soon visit the hotel again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel rooms are comfortable enough. Room service is slow and they don't seem to know what is on the menu. Descriptions on menu are nothing like what is served! Avoid the hotel buffet at all costs. The Nigerian insistence on cash upfront can be annoying... they have to check with reception to see if you have credit before allowing to sign in the restaurant and for room service. Twice they delivered room service orders without the bill, but insisted I pay cash... Was also locked out of the room twice for not having topped up my credit with Reception!
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Date of stay: August 2015Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Away from the pool and night club side on weekends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobe JP E, General Manager at De Santos Hotel
Responded 21 Mar 2016
I am sorry for the sad experience you had with us but really appreciate your feedback. We are a customer-centric hotel and your review will help us improve our policies to capture our customer's needs with much flexibility. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cool Environment
Friendly staff
Nice Ambience
Tasty Food
We also used the Hall for our Wedding reception for our guests. It was wonderful and comfortable. The open space was well adequate for vehicle parking.
Thumbs up for the hotel. Thanks to the Manager...she always willing to help...Chinwe
Friendly staff
Nice Ambience
Tasty Food
We also used the Hall for our Wedding reception for our guests. It was wonderful and comfortable. The open space was well adequate for vehicle parking.
Thumbs up for the hotel. Thanks to the Manager...she always willing to help...Chinwe
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Date of stay: September 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Standard room rate is $50 per night. It comes with complimentary breakfast buffet.
I paid 30 GBP - approx 15000 NGN.
Yes we do. The hall goes for #440k. Thank you.
We recently upgraded sone technical issues that have affected our WiFi in the past. As we speak, guests currently enjoy unlimited access and our IT personnel is always on ground to fix any issue that may occur from the ISP sometimes. We are committed to making your trip memorable and will be glad to offer the best services to you when you visit. We hope to see you soon....
Best regards,
We appreciate your recommendations and sincere reviews. However, our rooms are not infested with roaches but we have since then fumigated the hotel and our rooms severally and we've kept on with this exercise. Your comfort is guaranteed and we will be glad to have you back soon. Thank you....
"the room at the top floors far from the reception is better for weekend stay overs because of activities at the pool and events hall"Read full review
PRICE RANGE
₹3,026 - ₹3,699 (Based on Average Rates for a Standard Room)
LOCATION
NigeriaLagos StateLagos
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about De Santos Hotel
What are some of the property amenities at De Santos Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at De Santos Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at De Santos Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at De Santos Hotel?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at De Santos Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does De Santos Hotel have airport transportation?
Yes, De Santos Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at De Santos Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does De Santos Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at De Santos Hotel?
The staff speaks multiple languages, including English and French.