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The Moorhouse Ikoyi Lagos - MGallery Collection

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126 Reviews from our TripAdvisor Community

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There are newer reviews for The Moorhouse Ikoyi Lagos - MGallery Collection
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Showing 104: English reviews
Dakar, Senegal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 August 2016

I came there Saturday, 20th of August around midday and they said they couldn't find my booking, I waited 2 hours and they still couldn't find that booking. I have to book again! Yesterday I was surprised to receive an email from Booking saying that I did not show up on Saturday....so they couldn't find my booking when I came... More 

Helpful?
1 Thank MaimounaT
Nairobi, Kenya
Level Contributor
2,439 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 921 helpful votes
Reviewed 4 June 2016

The Moorhouse Ikoyi Lagos - McGallery Collection is one of the best hotels in Lagos. A lovely boutique hotel located on Bankole Oki street in Ikoyi, it is safe, excellently appointed, with great professional staff and lovely facilities. Nice!

Helpful?
1 Thank Ibadanboy
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear guest, I would like to thank you for reviewing your recent experience at MGallery The Moorhouse, Lagos. Rest assured that we have taken good note of your recommendations, and we would like to thank you for your gracious participation in improving our services. We are very much looking forward to welcoming you soon to your Lagosian home. Warm regards,... More 

1 review
Reviewed 22 May 2016 via mobile

Everything about this hotel is perfect, you deserve the 5 stars.one of the best relaxing place in Lagos,good food and they've got nice drinks at the bar. Service is great! They go above and beyond your expectation. See you again on my next trip

Helpful?
Thank Kemi F
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Kemi F, Thank you very much for your very kind review. Our dedicated teams fully understand that business travelers have a lot to think about while on a trip. We therefore do our best to take what can be taken off our valued guests’ mind and provide them with a nice environment. We sincerely hope to have you staying... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2016

I love Moorhouse. stayed here on 2 trips to Lagos. I love the breakfast especially. Although the rooms were quite tight but its a nice place,. Great customer service, the staff are nice a,d courteous.

Helpful?
1 Thank Irene A
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Irene A, Thank you very much for sharing your review following your stay at Moorhouse MGallery Hotel, Lagos. It has been a pleasure to read that you have overall had such wonderful experience while staying among us, and your kind words on our Breakfast are very much appreciated. Whilst I was thrilled you enjoyed the coziness of our rooms,... More 

Sheffield, United Kingdom
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 May 2016

The Moorhouse is not a 'wow' hotel but it is a very good place to stay when in Lagos. The hotel itself is very comfortable, nice restaurant and bar, a lovely pool area and a small gym. I had an upgraded room which came with bathtub and a larger living space. The standard rooms just have a shower and are... More 

Helpful?
1 Thank Travellingsav
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Sir, What a pleasure to read your message, thank you very much for sharing your experience at the Moorhouse, MGallery by Sofitel, Lagos and especially for your kind words towards all our departments! Please know we are always delighted to welcome our guests, and that your well-being always comes first. We are particularly happy to know you had such... More 

Glenn Dale, Maryland
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 April 2016 via mobile

The hotel is well maintained. Amazing service. They know great customer service. The security is top notch. The entire hotel premises is gated in with security check point to enter. The rooms were clean and comfy. At the time we stayed, the air conditioner was not working and they were very apologetic about it. This is why I have a... More 

Helpful?
1 Thank Misssunshine1203
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Misssunshine1203, Thank you so much for your feedback! We are honored to read you had such a fantastic time. Your kind words about our hotel means a lot to us, and we are proud to say it and show it in our rooms, restaurant and bar. Our deepest apology for the inconvenience due to A/C that we lately succeeded... More 

Kumbakonam
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 April 2016

The location is half an hour drive from the airport in the early morning and one hour drive in the evening due to traffic rush. Initially it did not appear as hotel from outside- it looked like a good apartment- The picture was very nice in the inside- Room are excellent and good restaurant in the ground floor- We could... More 

Helpful?
3 Thank Jayadasa
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Jayadasa, I would like to thank you for reviewing your recent experience at MGallery The Moorhouse , Lagos. As you kindly said, our central location in Lagos allows our hotel guests to live a perfect experience. Rest assured that we have taken good note of your recommendations, and we would like to thank you for your gracious participation in... More 

Lagos State, Nigeria
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 April 2016

Moore House is home away from home. The experience lingers on for years such that you will always want to return to this elegant well-hidden warmth and professional service. Well hidden off Osborne Road, Ikoyi and just a few minutes drive from Obalende axis.

Helpful?
2 Thank ZurielKiru
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear ZurielKiru, We highly appreciate that you noticed the impeccable quality and service of MGallery the Moorhouse, Lagos. In addition, we would like to thank you for taking the time to write about your recent experience among us. Our valued customer’s feedback is essential in our commitment to guarantee the best guest experience. Rest assured that we have taken good... More 

London, United Kingdom
Level Contributor
106 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 17 March 2016

This is my first stay at The Moorhouse. During my previous stays in Lagos, I stayed in a different hotel (see my reviews). I decided to give The Moorhouse a try after I received a positive feedback from colleagues. Hotel staff is nice and friendly. I was upgraded to a deluxe rooms and I spent 5 nights there. However I... More 

Helpful?
3 Thank Raphael T
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Raphael T, Thank you for choosing Moorhouse Mgallery by Sofitel, Lagos for your stay and taking out the time for sharing your experience on Trip Advisor. Your compliments have been passed on to the staff and they extend their gratitude for appreciating their efforts so well. We are however very sorry about your experience regarding water leakage. Please do... More 

Paris, France
Level Contributor
70 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 March 2016 via mobile

An oasis in the heart of bustling Lagos ! One of the only place where I feel really like home ! The entire staff from the general manager to the bell boy calls you by your name and really tries to make your stay an intima experience. The bar is the place to be around 0730 pm and meet the... More 

Helpful?
3 Thank Dominique P
Gabriel T, General Manager at The Moorhouse Ikoyi Lagos - MGallery Collection, responded to this review

Dear Dominique P., We are grateful you gave us the opportunity to welcome you during your stay in Lagos at MGallery The Moorhouse, it was a real pleasure to have you with us and to ensure you had a lovely time. Thank you for mentioning how much you enjoyed not only the service of our colleagues, but also the hotel... More 

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Near The Moorhouse Ikoyi Lagos - MGallery Collection

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 5 star hotel is ideally located in the heart of the Ikoyi residential district, just 5 minutes from the new business district. It offers 90 rooms and suites, a cigar bar, MBar, MBar Garden, four meeting rooms plus a board room, swimming pool and fitness facilities. Perfect for business, romance or tourism, 10 minutes from Victoria Island, the commercial center of Nigeria, and 45 minutes from the airport. Discover this exclusive international boutique hotel and its high quality service. ... more   less 

Additional Information about The Moorhouse Ikoyi Lagos - MGallery Collection

Address: 1 Bankole Oki Road | Ikoyi, Lagos 550104, Nigeria
Region: Nigeria > Lagos State > Lagos
Price Range: ₹ 14,592 - ₹ 22,501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Moorhouse Ikoyi Lagos - MGallery Collection 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
The Moorhouse Ikoyi Lagos Hotel Lagos
Sofitel Moorhouse Ikoyi
Sofitel Lagos
Sofitel Hotel Lagos
Lagos Sofitel
Hotel Style:
#8 Business Hotel in Lagos
#16 Luxury Hotel in Lagos
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Questions & Answers

Questions? Get answers from The Moorhouse Ikoyi Lagos - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and friendly environment”
 of 5 bubbles fataiodesile, 1 Nov 2016 | Read review
“I like rooms on the higher floors”
 of 5 bubbles Ibadanboy, 3 Jun 2016 | Read review
“I think you should ask for a big room.”
 of 5 bubbles 276irenea, 16 May 2016 | Read review
“A pool above the restaurant/by the pool will be much quieter than one over the bar area.”
 of 5 bubbles Travellingsav, 6 May 2016 | Read review
“All the room were good”
 of 5 bubbles Jayadasa, 8 Apr 2016 | Read review
5 of 5
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