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4.0
#21 of 153 hotels in Lagos
Location
Cleanliness
Service
Value
Welcome Centre Hotels is a magnificent hotel, conference and events complex located near the airport in Lagos, Nigeria. Welcome Centre has a range of facilities for every meeting and travel requirements a visitor could ever want. Welcome has a variety of conference halls for every function
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Location
70 International Airport Road Ikeja, Lagos PMB 4147 Nigeria
fair level of services for reasonable price. Cleaning service guys were not always wearing their face masks covering their nose and mouth - even when cleaning the room, which is not very alright. This could be improved on the side of the hotel. Guests in the restaurant were mostly ignoring face masks, which is the sign of their tolerance and respect towards other guests, on the other hand the hotel staff in restaurant could have reminded guests anytime (as staff were present in the restaurant all the time) but they did not - which is the issue of the hotel (staff doing their job well and keeping guests within limits of appropriate behaviour in interior of the hotel).
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Review collected in partnership with this hotel
Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is in a good location for Lagos airport.The staff are attentive and professional. My earlier comment should be taken seriously by management: all rooms should be presentable! I think the restaurant prices are very much on the high side for what is offered.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
Room Tip:Â check rooms and ensure that rooms are properly cleaned and presentable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel lived up to its name. Very welcoming staff and peaceful atmosphere. Clean environment, dutiful staff members (always having a smile to share) spacious and world class standard rooms. I lodged in one of the business suites and enjoyed my stay without a doubt. They've got very good facilities available lfor example clean standard swimming pool, volley ball ground, table tennis etc all in a spacious environment.
Welcome hotel Lagos is where I will love to stay again when I visit Lagos Nigeria. It's the closest hotel to the international airport which comes very handy considering the Lagos traffic!.
You can easily get to the airport from the hotel within 5 mins!
Their food is very tasty, effective security personnel. It's a place you feel safe and secure without the distraction of Lagos energetic crowd and boisterous environment.
Thank you guys for your well appreciated hospitality.
Lekan
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family visit to the hotel was a great deal. We had fun and enjoyed the relaxed and quiet atmosphere. Its a must for every traveler to Lagos and everyone that wants to have a nice time with family within Lagos.
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip:Â Rooms on the south side are quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is welcoming. The rooms and beds are great. Close to the airport too. The restaurant is good and always willing to accommodate your wishes. The staff is always helpful. Of many Lagos hotels, I recommend this if you're about to travel again. Highly recommended
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stay in this before i never know i was being targeted , Two days after i checked in 02/09/2017 i notice funny act while i was the restaurant for my breakfast this guys were in my room . later on i find out my U.S passport was gone along with Five thousand U.S Dollars ($5000) i was only left with Nigeria passport without a penny the Hotel Director put up a fight he did not allow me to call the police or allowed the law to see the security camera in the hallway. till this point the police have no access to the cctv of that Hotel. please stay away from this Hotel.
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Date of stay: February 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeff F, Director of Sales at Welcome Centre Hotels
Responded 13 Mar 2017
It is the Hotel’s position that this review is part of a SMEAR campaign on the hotel’s reputation. This is the 2nd fabrication of actual events that the reviewer has written albeit under different names unfortunately Tripadvisor’s review editors are unable to always catch when reviews break their own guidelines even when pointed out to them. The Hotel maintains its position as the hotel sincerely doubts the veracity of this ‘review’ for three main reasons….firstly the story changed frequently e.g. the amount of money missing inflated on a daily basis. Secondly the guest’s identity could not be fully verified as he checked into the hotel with dubious name, address and email. Thirdly the guest was unable to pay his hotel bills throughout his entire say and when pressed on the 4th day for payment conveniently then claimed his passport and money were missing (eventually his bill was settled by third party). Promptly the matter was referred to the police who conducted a thorough investigation looking at our housekeeping, security, visitor and CCTV logs and they found that no hotel staff accessed his safe or even entered his room during the period of the alleged incident. Police came to the same conclusion we gave him when he made the initial claim, that if his items were really missing, it is most likely the ‘well documented’ various ladies of the night who visited him during his stay. What has further added to our doubts about the reviewer is that the police are now unable to reach him for further clarification and as a result the police investigation has now turned on him as ‘their’ suspicion is that this was a possible confidence scam. The hotel has now circulated his given ID and details to other hotels in the state to prevent them from falling into any such ploys. The ‘funny’ act he apparently noticed was the housekeepers doing their jobs cleaning his room. As we reiterated to him the purpose of the DO NOT DISTURB sign he didn’t use. Our hotel prides itself on its integrity of the management, staff and the effectiveness of our security features and staff. We have over 62 CCTV HD recording cameras covering all public areas of the hotel. We also have police officers posted 24/7 at the hotel. Disappointing as an event as this, we leave it up to the good judgement of the readers to make their minds up. We do not ‘target’ people. We look after all our guests and we will continue to provide excellent customer service, serene comfort, safe lodgings and a friendly smile to all who lodge under our roof.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friendly staff... Restaurant choices very limited... large rooms and beds, good conditions for Nigeria, The Welcome Centre Hotel offers good service. Hotel is very close to Lagos airport - which makes this a must-stay considering the traffic situation in Lagos. Taxi service always available
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Date of stay: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel in early February, 2017. My United States passport and $5000 was stolen from the safe lock in my assigned room. The management and the hotel staff are the only one who can access my room and the lock in my absence. I was so devastated and angry about the terrible experience I had to go through. The trouble of having to go to the U.S embassy for temporary passport and asking people to send money to me. I still can't believe it. PLEASE stay away!
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Date of stay: February 2017
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeff F, Director of Sales at Welcome Centre Hotels
Responded 13 Mar 2017
It is important our readers and prospective guess have the full background to the story. Our hotel sincerely doubts the veracity of this ‘review’ for three main reasons….firstly the story changed frequently e.g. the amount of money missing inflated on a daily basis. Secondly the guest’s identity could not be fully verified as he checked into the hotel with dubious name, address and email which is actually still different to the name on the review. Thirdly the guest was unable to pay his hotel bills throughout his entire say and when pressed on the 4th day for payment did the reviewer claim his passport and money were missing (eventually his bill was settled by third party). Promptly the matter was referred to the police who conducted a thorough investigation looking at our housekeeping, security, visitor and CCTV logs and they found that no hotel staff accessed his safe or even entered his room during the period of the alleged incident. Police came to the same conclusion we gave him when he made the initial claim, that if his items were really missing, it is most likely the ‘well documented’ various ladies of the night who visited him during his stay. What has further added to our doubts about the reviewer is that the police are now unable to reach him for further clarification and as a result the police investigation has now turned on him as ‘their’ suspicion is that this was a possible confidence scam. The hotel has now circulated his given ID and details to other hotels in the state to prevent them from falling into any such ploys. Our hotel prides itself on its integrity of the management, staff and the effectiveness of our security features and staff. We have over 62 CCTV HD recording cameras covering all public areas of the hotel. We also have police officers posted 24/7 at the hotel. Disappointing as an event as this, we leave it up to the good judgement of the readers to make their minds up. We will continue to provide excellent customer service, serene comfort, safe lodgings and a friendly smile to all who lodge under our roof.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel (not by choice) more than a month. The staff is great mostly in the lobby and bar area. at the restaurant not so great. The bed is the most horrible in the world. I see no difference between the floor and the bed except the bed is off the ground and have bed sheet and blankets. It is the hardest bed you have ever slept on.
Breakfast is the laughable. I believe they call it buffet really a couple off hot dogs and bacon that is grilled on dirty grill ( you can see all the burned ash and charcoal all over it) the pancake is so thin and dry looks like dirty ice cream cone. and most of the food is cold. You can order from the kitchen and only God knows what comes out of there. I will leave it at that....
The manager don't seem to take any responsibility about any complaint. He gets defensive instead of being apologetic.
The elevator is out almost daily. The TV and internet is really not even worth mentioning that it even exist. All in all I did not like it. It need a lot more than roof and wall to be a hotel.
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â take a room in the lower level which makes it easier to carry your luggage and get out when the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Only stayed for 2 nights but the safety inside the complex was very secure. The upstairs bar had an outside smoking area where you could see the delights of the Lagos ciaos way of life. The Traffic outside is 24 hours a day and very closely located to the Airport. Food was spot on.
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Date of stay: November 2014
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Its a lot safer inside the complex than outside it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let the hotel know if you would like them to arrange transit from the airport to the hotel. They use Hertz Nigeria for the transit and cost is N3,800 charge. They will need your flight details, date and arrival time to book your transit for you.
Dear Norman, thanks for considering using Welcome Centre Hotels. We accept VISA or MasterCard for card payment. I suggest you inform your card issuer that you are visiting Nigeria so payments are authorised first time. We also take cash payments in local currency NGN (Naira) or foreign currency USD (Dollar), GBP (Sterling) or EUR (Euros). Please check our website for any additional information. Thanks Jeff (Sales)
There are more places to choose from in the Lagos area.
PRICE RANGE
₹5,291 - ₹9,237 (Based on Average Rates for a Standard Room)
LOCATION
NigeriaLagos StateLagos
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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