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Palais Asmaa

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Palais Asmaa
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155 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Porto, Portugal
Reviewed 26 September 2016

The hotel is nice from the outside (architecture, tile and window detailing) but the interior is TERRIBLE! The bedroom smelled bad, is was dirty (very dirty!), the sheets, curtains and sofa were stained, some furniture was broken (including the lamps). The staff in the reception was not nice, specially after our complaint, after witch they reluctantly changed the sheet from...

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Helpful?
Thank Lisa O
New York, New York, United States
Reviewed 3 September 2016

This is a gorgeous hotel. The architecture, tile and window detailing, pool, and palm trees are beautiful. That said, the hotel desperately needs maintenance. My roommate and I had to switch rooms after check in because our shower head did not work. Also, staff was rude...the entire hotel had only 5 guests, and our server complained about making change. Otherwise,...

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Thank stwfang
Johannesburg
Reviewed 11 July 2016

Dinner and breakfast was horrible. The hotel rooms are run down and falling to pieces. We had no water and were then changed to another room at 9pm! Water was brown. Next morning at 5.30 again no water. Barely any guests. The whole place looks dirty and dingy. Towels are old and grey. whole place is depressing

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1Thank susan v
Reykjavik, Iceland
Reviewed 18 May 2016

I have known Palais Asmaa since 2009 and like the garden and pool area, but it is such a pity to let that hotel small together run down. Everything needs to be taken and refurbished: the rooms are large and beautiful but one always needs to get back to the reception: lights bulbs missing,phone not working, sink stuck, water running...

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Helpful?
Thank Dominique P
Chapel Hill, North Carolina
Reviewed 24 April 2016

The place needs lots of work. The paint is peeling; our sink plug did not work; the white towels were grey and had holes in them; the light over the sink was burnt out and there were only 2 hangers in the closet. The food was okay but the juice at breakfast tasted like it came from a can. WiFi...

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Helpful?
Thank Mrjack37
Hamburg
Reviewed 19 February 2016 via mobile

During a roundtrip we stayed there for one night. The garden area and the Rezeption are looking great. Typical maroccan architecture and a great garden with pool. The rooms have a lot of unused potential. The balcony which had a view to a lot of Palm trees was not clean so we did not use it but instead choose a...

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Thank Simone H
Milan, Italy
Reviewed 11 January 2016 via mobile

We spent one night in the hotel and it was disappointing. The room had old furnitures and didn't seem particularly clean. The wifi is working only on the ground floor, not in the rooms. The garden is big and beautiful, but too dirty. Dinner and breakfast really average, but still the place was not very clean.

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Thank MaurizioNasi
Chatham, United Kingdom
Reviewed 30 November 2015

The grounds are amazing, a big pool and masses of trees in a central courtyard. The buildings are super as well. The hotel has a nice bar and two good restaurants, as with the rest of Morocco, the staff are friendly and very efficient. The rooms are a little tired but so was I, all in all the hotel had...

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Thank George186312
Mevasseret Zion, Israel
Reviewed 17 October 2015

From outside it looks nice BUT.... The rooms are terrible. The furniture is broken, door hardly opened, all is dirty (dirty!), in the closet we found cloths of someone else, the sheets were stained, hardly warm water, the staff was not nice, and food was terrible. this place should NOT accommodate people.

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2Thank Idit M
Brighton
Reviewed 29 December 2014

The first impression of this hotel is that it is large and grand. But on entering the rooms which are extremely dated you find shabby decor, broken fittings and a lack of hot water. The restaurant was a visual nightmare, eastern kitsch meets your local Indian restaurant. The waiter had problems opening the wine, he could not fathom the mechanics...

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Helpful?
Thank KatieBrighton

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
  • Minibar
Services
  • Free Parking

Additional Information about Palais Asmaa

Address: BP 78, Zagora 45900, Morocco
Region: Morocco > Souss-Massa-Draa Region > Zagora
Price Range: ₹ 1,813 - ₹ 5,366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Asmaa 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Palais Asmaa Zagora
Palais Asmaa Hotel Zagora
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Questions & Answers

Questions? Get answers from Palais Asmaa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very dirty!”
  • Broken lamps
  • Old and dirty towels
  • Dirty curtins
  • Dirty tv remote
 of 5 bubbles Z5138LKlisao, 26 Sep 2016 | Read review
“Make sure your shower head works”
 of 5 bubbles stwfang, 2 Sep 2016 | Read review
“Don't know what to say is don't stay here”
 of 5 bubbles Mrjack37, 24 Apr 2016 | Read review
“No idea! They are awful!”
 of 5 bubbles KatieBrighton, 29 Dec 2014 | Read review
“Check the air-con before checking-in for good!”
  • Bathroom
  • Room
  • Room
 of 5 bubbles ArekF, 30 Jul 2014 | Read review
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