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Shari-La Island Resort

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449 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

It was a scuba diving course me and a friend booked with the dive centre next to the resort, and it was end season so there are few tourists on the island which made the experience slightly better. The Chalet we had is a fair bit of walk from the reception, minimal window so most of the time it is... More 

Helpful?
1 Thank mintshung
Kuching, Sarawak, Malaysia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2016 via mobile

We had our 4 days and 3 nights stay here in the Shari-La Resort's Bungalow which fits the 10 of us just nice. It was fine amidst the air-conditioner in both room perhaps is almost running out of gas. The house is quite cramped with the furnishings for example too many unnecessary placed sofa in both level of the house.... More 

Helpful?
1 Thank Catherine J
Penang Island, Malaysia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 September 2016

The resort located in west coast of perhentian Kecil island, hence the sunset is awesome. The resort has a very small private beach, but there are another longer public beach attached to the entrance. Meanwhile, the passenger boat jetty are just 50m away. The room was just average in cleanliness. The water supply was very low and shortage of electricity... More 

Helpful?
Thank Penang_CHEN
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 September 2016 via mobile

Do you like luxe? Do you like warm douches every moment of the day? Do you like your room cleaned up every day? Do you like a non-musquito room? Do not go to Shari-La Island Resort! Do you like a nice cabin with some lost musquito? Don't you mind to ask for new towels? Don't you mind if there is... More 

Helpful?
Thank JP v
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 September 2016

This has by far been the most horrible experience I've had with a resort/hotel. -We did not get the rooms that we booked for and ended up paying DOUBLE THE PRICE. -Wifi was super terrible. Most of the time, it could not get connected. No service, no reception. We could not even call if there was an emergency. - NO... More 

Helpful?
3 Thank Nadia N

Travellers are raving about these Pulau Perhentian Kecil hotels

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2016

This has got to be the worst hotel i've ever stayed at. from the start of the stay our rooms had a mishap and the hotel condition was old , the cleanliness of the room was just terrible and not updated and was definitely not worth a single penny at all. worst wifi connection, they should just not have wifi... More 

Helpful?
3 Thank ParanoidGuest
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2016 via mobile

ABSOLUTELY RIDICULOUS. Not only was the room we booked a month ago unavailable upon arrival, the wifi is so slow and connection close to nonexistent and the WORST part is there were 10 to 15 rats crawling in and out of the room from 12am to 6am, we could not sleep as we were already uncomfortable and were always disturbed... More 

Helpful?
3 Thank Khaleesa Z
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2016 via mobile

Chalet with own balcony -provide chair to relax. Spacious and comfortable room for four of us. Nice open air breakfast area which able to get sea view. Very close to the beach and restaurants & jetty.

Helpful?
Thank RachaelPumpkin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2016 via mobile

For it being one of the more expensive hotels on the island, I would have expected more in terms of maintainandce and customer service. The whole resort is extremely old fashioned and worn out. Decor is dark and damaged but also very dirty. We stayed in the budget room that smelled very bad and the bathroom which had cockroaches and... More 

Helpful?
Thank Gaia C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016

i've been there for honeymoon, service is very poor.. wait until 4pm to check in arrive at 12 noon. i thought im gonna have romantic candle light dinner with my husband but it very dissapointed.. food was so so, the table in worst condition with torn table spread.we change table for 3 times then i giveup. they dont even mention... More 

Helpful?
2 Thank yuyu n

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Free Internet
About the property
  • Beachfront
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Shari-La Island Resort located at Pulau Perhentian Kecil (Coral Bay), 8 minutes walking distance to long beach. Nice place, nice room, nice environment with natural beauty. Our rooms come with hot shower, satellite TV, mini bar, air-condition + fan and 24 hour electricity. Moderate for all budgets. ... more   less 

Additional Information about Shari-La Island Resort

Address: Coral Bay, Perhentian Island, Pulau Perhentian Kecil 20300, Malaysia
Region: Malaysia > Terengganu > Pulau Perhentian Kecil
Price Range: ₹ 2,796 - ₹ 4,091 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shari-La Island Resort 2.5*
Number of rooms: 102
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Also Known As:
Shari-La Island Hotel Pulau Perhentian Kecil
Shari La Island Resort
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Questions & Answers

Here's what travellers have asked, with answers from Shari-La Island Resort staff and other travellers.
1 question
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Kuala Lumpur, Malaysia
over a year ago

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Questions? Get answers from Shari-La Island Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid rooms nearby to fountain (mosquitos)”
 of 5 bubbles Penang_CHEN, 28 Sep 2016 | Read review
“the bungalows suites are really nice”
 of 5 bubbles 33PaulS, 26 Aug 2016 | Read review
“Try to get the one with sea view if you like sunset.”
 of 5 bubbles ChelviGanesan, 5 Jun 2016 | Read review
“The expensive/big rooms is nearest to the lobby where the only place u can access free wifi.”
 of 5 bubbles cuyal2014, 15 Jan 2016 | Read review
“Ask for the rooms towards the back of the resort, the walk is a little longer but the views are worth it.”
 of 5 bubbles rogybelle, 18 Nov 2015 | Read review
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