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Resorts World Kijal

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Resorts World Kijal
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294 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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shah alam
Reviewed 12 January 2017 via mobile

I was totally amazed with the hospitality of the staffs. From the concierge, receptions, housekeeping, maintenance, security guards, Not once I've seen them not smiling. My only thoughts were the management must have treated them well. The WiFi facilities were fairly new. Still got some hiccups but good enough for me to browse. Thumbs up for the swimming pool. The...

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Helpful?
Thank kay-ardi
Penang Island, Malaysia
Reviewed 28 December 2016 via mobile

Location is remote and peaceful . Hotel has enough entertainment to keep you and your family regardless of age entertained and occupied. The sea wave is but rough especially during monsoon season, so swimming in the sea is not advisable. The room is old but still properly maintained. The spa is bit expensive but is nice and worth it.

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Thank CK_Ong8271
Reviewed 23 December 2016 via mobile

Oil stains hidden under the sand along the beach. Can't walk with bare foot. It took me & my kids at least 30 minutes to wash away the oil stains.. Very bad experience. Will not visit the same place again.. Strongly not recommended..

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Helpful?
Thank Lee S
NickMah, Social Media Team at Resorts World Kijal, responded to this review

Dear Lee S, We apologise for your experience on the beach. However, please allow us to explain. For the past 2 weeks the sea has been very rough and the tidal waves may have carried some light oil sludge to our beach. Since it is buried under the sand we have overlooked when combing the beach. Thank you for your...

Reviewed 20 December 2016

Very large hotel in beach location with golf course either side and water sports available. so plenty to do. Food is average at the hotel and the rooms can be a bit tired and outdated. But apart from that its one of the better hotels on the east coast.

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Helpful?
Thank Jemimapuddleduck33
Kuantan, Malaysia
Reviewed 27 November 2016

stayed at the apartment. it was heavy rain during check-in, and the water is pouring everywhere in the lobby from the ceiling. housekeeping staff working hard to keep the floor dry. breakfast was good, sleep well.

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Helpful?
Thank pyanktn
NickMah, Social Media Team at Resorts World Kijal, responded to this review

Dear pyanktn, Thank you for writing us a review! It is currently the monsoon season in the east coast and therefore extended rainfall is expected. However, during this season traveller can immerse themselves in a unique season rather than the usual hot weather that Malaysia is accustomed to… We are happy to hear that you enjoyed our breakfast and sleep:)...

Singapore, Singapore
Reviewed 22 November 2016

I have stayed at this resort several times. Unfortunately always for business. The resort sits on the north east coast of Malaysia. It incorporates a golf course, beach side prominence, all the amenities of being associated with wind, surf and the tropics. The staff are super friendly that speak a mix of Malay, English and Chinese. The rooms are spacious...

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Helpful?
Thank MitchPrice
Kuala Lumpur, Malaysia
Reviewed 14 November 2016

We've stayed here a couple of times ever since 10 years ago. We love the service, the lobby and the beach of course. However, the rooms and amenities were the same as 10 years ago and nothing much has been changed except it's all rundown. The carpet floor reeks and the management should consider changing it to vinyl flooring at...

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Helpful?
Thank razxberry
NickMah, Social Media Team at Resorts World Kijal, responded to this review

Dear razxberry, We regret to hear your recent stay experience during your stay with us. We have taken note of your constructive comments for our further improvement and we have place notices in strategic area to notify our guest on the proper swimming attire when using the swimming pool. We hope we can serve you better in your next visit...

Petaling Jaya, Malaysia
Reviewed 13 November 2016 via mobile

what a load of crap for a huge establishment like this. first impression was marred by sight of bad parking management for visitors. room wasn't ready upon checking-in. you have to pay for internet even if you're staying at the hotel! even then the internet connection was crap.

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Helpful?
Thank Nazrul T
NickMah, Social Media Team at Resorts World Kijal, responded to this review

Dear Nazrul T, Please accept our sincere apology for your recent stay experience with us. The management have taken note of your feedback and they have upgraded the internet network and is available without charge. We hope you will consider visiting us again in your next visit to Kijal. Socially Yours, Nick Mah

Reviewed 4 November 2016 via mobile

I've stayed at this place a few times only because it's the only hotel in the area. It's old and dingy, the rooms are very outdated and often you'll find bugs crawling about or even the random condom wrapper. Calling this place a resort is a cry for help. The only nice about my stay was the friendly staff. If...

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Helpful?
Thank Chris C
NickMah, Social Media Team at Resorts World Kijal, responded to this review

Dear Chris C, We are very sorry to read your recent experience with us. While an apology will not alter the outcome of your holiday, we sincerely apologise for this. We will certainly highlight your feedback to the management and improved on these areas. I hope that you will still consider us for your future visits. Socially Yours, Nick Mah

Reviewed 24 October 2016 via mobile

The room needs renovation as water leaking nearby the window area when raining, ants also around at the window area. Pool is disgusted as most of them didn't wearing proper attire. It makes me think of whether how long and where they wore those shirts been to~~ management should give advise before they enter the pool not only showing at...

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Helpful?
Thank Waishi
NickMah, Social Media Team at Resorts World Kijal, responded to this review

Dear Waishi, We sincerely apologize for your stay experience with us. We have identified the room you mentioned and restoration works are in progress. Please rest assured our pools comply with international standard swimwear and this is an isolated event. However, we thank you for your feedback and we hope you will give us a chance to serve you again....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Take your family on an East Coast adventure, and experience Malaysia’s heritage traditions that you would otherwise only seen and heard about. Immerse yourself with your family on a journey filled with exotic cuisines, historical architectures and the beautiful 7.6km stretch of white sand beach while being surrounded by the tranquil ambience away from the usual daily pressure of work. Make your family bonding fun and memorable. ... more   less 

Additional Information about Resorts World Kijal

Address: Km 28 Jalan Kemaman-Dungun, Kijal 24100, Malaysia (Formerly Awana Kijal Resort)
Region: Malaysia > Terengganu > Kemaman District > Kijal
Price Range: ₹ 4,290 - ₹ 6,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resorts World Kijal 4*
Number of rooms: 340
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Also Known As:
Awana Kijal Hotel Kijal
Awana Hotel Kijal
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Questions & Answers

Here's what travellers have asked, with answers from Resorts World Kijal staff and other travellers.
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Questions? Get answers from Resorts World Kijal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
 of 5 bubbles Jemimapuddleduck33, 19 Dec 2016 | Read review
“Pick the Seaside View rooms - awsome”
 of 5 bubbles MitchPrice, 22 Nov 2016 | Read review
“Pick sea view to make your trip much worth it!”
 of 5 bubbles razxberry, 14 Nov 2016 | Read review
“Beach view room”
 of 5 bubbles Thafeen, 14 Sep 2016 | Read review
“The higher the Better”
 of 5 bubbles FrenchRemix, 12 Sep 2016 | Read review
5 of 5