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Imperial Hotel

PricelineUS$ 43*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Imperial Hotel
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217 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Kuala Lumpur, Malaysia
Reviewed 3 days ago NEWvia mobile

Stayed here on 24the May 2017. Took Uber from the airport and it was only 10KM away. When I tried to check in the counter says I was supposed to check in at the New Wing... Which was across the street in another shopping mall. Found the hotel which was next to Starbucks. If u want to go here via...

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Helpful?
Thank AlAlimKaharuddin
Reviewed 1 week ago via mobile

It's well located in Miri city centre and above a mall Some good restaurants are within walking distance Breakfast is ok. Not fantastic.. Pick the old wing which is better. New wing is not New any more and getting to it from the car park is not easy...

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Helpful?
Thank Julian F
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Julian F, Thank you for choosing Imperial Hotel Miri. Your feedback is appreciated and will be referred to as we continually make improvements to serve our guests better. Please accept my sincere apologies for the breakfast as well as the inconvenience you may have experienced navigating through the parking areas. Our hotel designated parking for in-house guest is located...

Singapore, Singapore
Reviewed 1 week ago

First & favourite hotel of mine. Though not new, the hotel location is good and surround by food outlets on all sides of the road. You can choose western, malay, indian & chinese food. Imperial Hotel group has shopping malls linked to their hotel & it is very convenient. It will always be my hotel of stay when I am...

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Helpful?
Thank Jeff K
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Jeff K, Thank you for choosing Imperial Hotel Miri. We appreciate your continuous support and am please that my team and I are able to meet your expectations. Please do not hesitate to inform me if there is anything we can do to may your future stay more enjoyable. We look forward to serving you again and welcoming you...

Reviewed 2 weeks ago

its a good stay. accessible to the main shopping mall. breakfast was good with variety of choices. only the shower area is in a bathtub. not recommended for elderly visitors. not sure if the hotel provide shower area which is not inside a bath tub.

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Helpful?
Thank liza m
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear liza m, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with a review so that we may improve. We acknowledge your concerns for the safety of elderly guests and we have taken precautions for their safety as well. All our hotel rooms are equipped with bath tub and anti slip mats...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 3 weeks ago via mobile

Hotel above one of the big mall in miri . Hotel provide free parking space for the hotel guest . Price range quite okay . You can easily find eateries around the hotel . Gym n swimming available and free to use

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Helpful?
Thank 616shah
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear 616shah, Thank you for choosing Imperial Hotel. We are happy to hear that you enjoyed your stay with us. Please do not hesitate to call on us again for your future stay. We also welcome any input you may have on how we may serve you better on your future stay. Thank you also for taking the time to...

Reviewed 4 weeks ago via mobile

Old Wing has good nice rooms and with good views too. breakfast not so much choices. reasonable prices for Superior Rooms. New Wing superior rooms are smaller and u will feel like ur staying in a prison because the window is facing hallway. Breakfast is yummy. hahaha. toilets are smaller. i would rather choose a room with a good view...

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Helpful?
Thank Steven L
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Steve L, Thank you for choosing Imperial Hotel Miri. Your comments on the breakfast have been duly noted, I will look into this with the Kitchen team. Perhaps it was the lay out that makes one venue seem to serve more variety than the other, as all the breakfast items are prepared by the same kitchen. We will into...

Bangi, Malaysia
Reviewed 11 April 2017

You might need to check whether you are booking on the old wing or new wing of the hotel. I was once arrived at the old wing to check in but the helpful staff assist to bring my luggage to the new wing. Overall services was good and pleasant, the new wing (Imperial Permaisuri) was more lively as there is...

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Helpful?
Thank Sid5515
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Sid5515, Thank you for choosing Imperial Hotel Miri. Our team is always ready to serve and ensure your stay with us is an enjoyable one. Sorry for the confusion between the old and new wings of the hotel and I am pleased to hear that our trained staff did take the initiative to assist you with transporting your luggage...

Singapore, Singapore
Reviewed 30 March 2017 via mobile

The staffs were friendly and helpful... especially at the restaurant. Room are clean and wifi connection is good. Keep up the good service and I highly recommend this hotel to others as the location is quite strategic.

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Helpful?
Thank Evva C
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Evva C, Thank you for choosing Imperial Hotel Miri. I am delighted to hear that you had an enjoyable stay with us. I will share your encouraging review with my team and we look forward to welcoming you back and serving you again. Thank you again and have a great day! Regards, Ridley Chen Operations Manager

Kuala Lumpur, Malaysia
Reviewed 26 March 2017

The Imperial Hotel New Wing, popularly known as Imperial Permaisuri is brighter and more lively as it is above the Permaisuri Imperial City Mall. Though all rooms are with windows, only those facing the South China Sea has view. Reception is at Level 4 as the ground floor is basically next to one of the mall store. View from the...

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Helpful?
Thank MohamedMIQ
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear MohamedMIQ, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with a review. Based on your comments, it seems that you enjoyed your stay with us and we have met your expectations. We do apologize for the inconvenience if you had to wait for a table during breakfast as we are experiencing...

Reviewed 21 March 2017

I recently stayed in Imperial Hotel, Miri(New Wing) for four nights. Overall the stay was pleasant. The room was clean and cosy. The staff were friendly. However, the breakfast buffet could be improved with more varieties and taste. Overall, enjoyable stay

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Helpful?
Thank raymond p
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Raymond p, Thank you for choosing Imperial Hotel Miri. It is always a pleasure to read such a raving review and I will certainly relay your praises to my team. I will also look into your comment about our breakfast, and I will work with my Chefs to improve. I appreciate you taking the time to provide your review...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service

Additional Information about Imperial Hotel

Address: Imperial Hotel Jalan Pos, Miri 98000, Malaysia
Region: Malaysia > Sarawak > Miri District > Miri
Price Range: ₹ 2,521 - ₹ 4,073 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 268
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Also Known As:
Imperial Hotel Miri, Sarawak
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
3 questions
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Brunei-Muara District, Brunei Darussalam
Brunei-Muara District, Brunei Darussalam
6 months ago

See all questions (3)

Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every view is city view. The rooms are BIG.”
181jeffk, 19 May 2017 | Read review
“Ask for an even number room.”
G0dL0vesU, 14 Mar 2017 | Read review
“Ask for sea facing room for sunset view”
  • Sunset
  • Sea facing
  • Tea making facility
  • Almost can see whole town of Miri
PakNgoh, 8 Jan 2017 | Read review
“Request for sea view rooms”
nayzai, 13 Dec 2016 | Read review
“Preferring high levelling floor for quiteness and request for Non smoking zone”
AqueenHotel, 28 Nov 2016 | Read review
5 of 5
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US$ 43* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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