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Pullman Miri Waterfront

Traveller (599)
Room & Suite (129)
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About
Location
Cleanliness
Service
Value
Pullman Miri Waterfront is a 5-star hotel in Miri, home to 19 of Sarawak's 32 ethnic groups and some of the world's most spectacular natural wonders. The 328-room full-service hotel is casually elegant in style, smart architectural and relaxed in spirit for ultimate luxury experience. Fronting the South China Sea, Miri River estuary and the city for both relaxing getaways and business.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:UP TO 30% - EARLY BOOKING
453Reviews
723Photos
24Q+A
96Room tips
Traveller rating
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  • 21
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Popular mentions
Always Welcoming This hotel is always welcoming, from Front Desk , Restaurant , Housekeeping and Management Team especially Adrian , Brian and Andy . The hotel surrounding is always clean and provide a Great Hospitality Service 5 STAR, the rooms are always clean and tidy. The
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Response from FrontOfficePMW, Guest Relations Manager at Pullman Miri Waterfront
Responded 3 days ago
Dear Cip_Gordon, We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us, Sincerely, Annie Majidi Guest Experience Manager
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Hotel's Favourite
Wow! This hotel is so beautiful! It is a new 5 star modern hotel with very nice rooms with great views. The location is perfect, at the Miri waterfront. The executive lounge seems like a hidden pearl as there were not many travellers in it, but it has the most amazing sunset,
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Response from FrontOfficePMW, Guest Relations Manager at Pullman Miri Waterfront
Responded 2 weeks ago
Dear hmbentlage, We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Majidi Guest Experience Manager
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Nice hotel, lovely view of the river, central and within easy walking distance of the town center, although a taxi is good too. Good breakfast. The rooms are beautiful and the bathroom with a window is to die for.
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Response from FrontOfficePMW, Guest Relations Manager at Pullman Miri Waterfront
Responded 2 weeks ago
Dear Louise C, We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Majidi Guest Experience Manager
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Stayed in Pullman Miri over the weekend. Its was my second visit and it is just as satisfying as the first one. Cleanliness of some of the glasswares at Pullman Kitchen could be improved (some are dusty especially those which is at the very back of the storage areas, probably
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Response from FrontOfficePMW, Guest Relations Manager at Pullman Miri Waterfront
Responded 2 weeks ago
Dear Mr Haizumhussin, Thank you for taking the time to share your feedback. While I wish you had a better experience particularly on the glasswares cleanliness at our Pullman Kitchen, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Annie Majidi Guest Experience Manager
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The hotel didn't pay any attention to the kind of room booked. Was given the wrong room at check in, and when I informed the reception about the error, was put on hold for half an hour (which I felt they did not do anything to rectify the issue). Had to keep calling the
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Response from FrontOfficePMW, Guest Relations Manager at Pullman Miri Waterfront
Responded 2 weeks ago
Dear Janet1119, Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that you have encountered multiple issues from your arrival,cleanliness of the room and same goes to your departure experience during your last visit with us,allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Pullman. Please do not hesitate to contact me during your next visit. Sincerely, Annie Majidi Guest Experience Manager
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All photosTravellerRoom & SuiteDining Pool & Beach
Dirt on top lip of basin.
Room deco at Pullman Miri
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12345626
Hello, how much is the additional charges for sauna?
Hello, how much is the additional charges for sauna?
How far is this hotel from Brunei.Intl.Airport?
Its about 30 minutes 2 1/2 hours.
0 votes
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Price for extra bed?
Not sure. You will have to contact the hotel direct. The staff there are amazing!
1 vote
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What's the price for breakfast
Ringgit Malaysia 38+
2 votes
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12345
"Book another hotel"
"Get rooms with sea view"
"Sea view is the way to go"
"Good value & safe hotel for the family. Quiet rooms with good sound insulation."
"golf course view"
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12345620
PRICE RANGE
US$ 50 - US$ 78 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSarawakMiri DistrictMiri
NUMBER OF ROOMS
328
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