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we had a really great stay at the Nature Lodge Sepilok.
Location: the location is great, as its more or less directly in the middle of everything. 1,5 km away from the bus stop, 1,2 km from the orang utan sanctuary (and the sun bear...More
2 Thank Chrissele
Response from AlexanderYee, General Manager at Nature Lodge SepilokResponded 2 weeks ago
Thank you for your detailed feed back.
The wifi then to play up every now and then. Sometimes we have problems with the connectivity. We are glad that during your stay, all are well.
The office at the main entrance (not the reception) is actually...More
We arrived at the location quite early, 11AM. We came from their sister accommodation on the Kinabatang river. As it was raining heavily that morning, we were looking forward to a shower and dry clothes. We asked for the possibility of an early check in....More
Thank Suzanne B
Response from AlexanderYee, General Manager at Nature Lodge SepilokResponded 12 January 2018
Thank you for your feed back.
I am surprised by your feed back. I have since spoken to Adie regarding it.
Adie has been great with our guests but with this regulation of checking in after 2pm, there seems to be a misunderstanding....More
All chalets well organized, love the chalet very clean & neat, especially the toilet built in outdoor very impressive, the restaurant surrounding is very good, foods are very tasty & fresh, portion also nice. All staffs are very friendly, helpful & committed on work.
3 Thank ciahaman
Response from AlexanderYee, General Manager at Nature Lodge SepilokResponded 11 December 2017
Thank you for your feed back.
We will pass your compliments to our staff and it will certainly help to encourage them to try harder.
I already submitted a review but I forgot to mention how fabulous the guides are , in particular Syaharul.
Friendly, enthusiastic, knowledgeable and excellent English! He was born and raised in Sabah and truly has a passion for the wildlife.
Make sure you ask for...More
Thank A TripAdvisor Member
Response from AlexanderYee, General Manager at Nature Lodge SepilokResponded 9 November 2017
Nice place to stay, we stayed for 3 nights in a chalet. Fantastic room, ac works well, bathroom was outdoors which was quirky. Good breakfast & dinner, fantastic location for orangutans and sun bears down the road. Convenient shop onsite too. Wifi by reception a...More
1 Thank adam p
Response from AlexanderYee, General Manager at Nature Lodge SepilokResponded 19 October 2017
Thank you for your positive feed back Adam.
Our location is in fact very convenient and thank you very much for taking time out to rate us ;)
Do have a safe onward travel.