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S'kan Styles Hotel

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1 room 2 adults 0 children
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122 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Reviewed 22 October 2016 via mobile

I stayed at this hotel in October. I was greatly disappointed by the breakfast. We got there at 10 a.m. and it was supposed to continue until 10:30 a.m. however that was barely any food left even though it was supposed to be an all-you-can-eat buffet. The remaining food was cold. The room was Dusty. The View was of the...

Thank thomas1222
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear thomas1222, Please accept our apologies for the shortfall in service your experienced at our restaurant. I had already met with our operation manager to discuss your input and are working on ways to ensure that we do not disappointed any other guest in a similar way as guest satisfaction always the top priority for us. We really value you...

Reviewed 21 October 2016

When this hotel was previously managed by Ibis, the hotel was tip top condition and since 2015, the owners have decided to drop the Ibis management and manage it by themselves which is their downfall. The hotel is really bad now and for the price, I would rather recommend staying at Four Points, just 20 meters away. I have stayed...

1Thank infomalaysia
Betsy_LL, Manager at S'kan Styles Hotel, responded to this review

Dear infomalaysia, Thank you for taking time to share your honest thought with us. First of all, I on behalf the hotel team to sincere apologies for the poor standard of hotel service quality made you so disappointed. I, as the operation manager have personally met with Housekeeping supervisor to ensure the necessary action for the stain linens and cleanliness...

Kuala Lumpur, Malaysia
Reviewed 22 September 2016 via mobile

Friendly and nice staff upon check in. Modern design and clean Internet super slow till can't use. You won't find indoor slippers yourself but call to request for that Called twice to complain toilet can't flash, said will come to check but no one turn up. Called third time, no one answer anymore. Outcome: whole stay can't flash toilet. Window...

1Thank yeejia
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear yeejia, We sincere apology it was unpleasant experience during your stay with us. We had delivered the message and rectify the problem accordingly. Rest assured we will learn from the mistake and avoid the defect to be happen in the near future. About the wifi issue, as informed the speedy of wifi at town area coverage is quite slow....

Kuantan, Malaysia
Reviewed 22 September 2016 via mobile

Well unique modern designed bedroom room with beautifully choicest coloured although quite small. But the bathroom needs more supervision. Centred in city with a lot of shopping activities around. A great choice for seafood and shopping lovers. Nice and simple breakfast with the beautiful sea view. Smoke-free hotel and RM200 fine if caught smoking in the hotel. Well recommended and...

1Thank kamarasaman
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Kamarasaman, Thank you for write us the great comment during your stay. The hotel concept is mainly for young, energetic, and stylish to refresh all guest who walk in to the hotel. As Sandakan well known as Little Hong Kong and those old shop-lot with building still maintain. The central market just 5 mins walking distance with selling of...

New Zealand
Reviewed 14 September 2016

If you don't like cities this may not be the ideal spot for you. The staff were helpful with setting me up with wifi because I arrived hours before I could check in. I only stayed one night - room and bed were comfortable, food was good. If, like me, you're a nature lover, there are other places closer to...

Thank Samantha B
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Samantha B, Thank you for time taking to write us review during your stay. Delivery of the staff service to valued customer is our first priority, we thankful that you feel satisfied of the service staff and hotel facilities. We hope to welcome you to stay with us again in the near future. Best Regards, The management of S'kan...

Hong Kong, China
Reviewed 7 September 2016

-Please note that this hotel has another name: IBIS, just next to Four Point Sheraton -Friendly staff, new and modern, all equipment are good function, good buffet breakfast and very reasonable charge of lunch, quick and clear email communicate, -Very Good location, just 1 to 2 minutes walking distance to seaside restaurants / shopping mall / Central Market / Supermarket,...

1Thank mrCKLee
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Mr CKLee, We are appreciated of your positive feedback during your 4D3N stay with us. Previously our hotel was under leading international management company, Accor group and IBIS was one of the hotel brand. However, we are no longer to extend the IBIS styles service and re-branded as S'kan Styles Hotel. Still we keep the hotel professionalism and positive...

Reviewed 1 September 2016

Effa was so good that , she put customer first in her line of duty. She was so customer focus, that she called us within 10mins before we can even decide on our night stay. With her Attentiveness, we stayed there and felt satisfied. Keep up the good work Effa. Cheers

Thank Shanmugam K
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Shanmugam K, Thank you for recent pleasant stay with us and glad that you enjoyed at our hotel very much. We had notified your message to us from the room survey form and will rewards the staff accordingly. We wish to welcome you to stay with us again and serve you for extra miles. Best Regards, The management of...

New York City, New York
Reviewed 13 June 2016

I stayed in Sandakan in order to see the Orangutan and chose this hotel based on it's TripAdvisor ratings and good price. The hotel is located in a good spot and is accessible to a few different things in the city. I chose an ocean view room. I had a view of the water, and a room with wifi and...

Thank Cora C
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Cora C, Thank you for sparing time and posting your review of our hotel on Trip Advisor. It was certainly our pleasure to have you as our guest and the most delighted to learn that you have thoroughly enjoyed your trip with experiencing of the local culture and wildlife environment. We want to apologize for the wifi issues you...

Lichfield, United Kingdom
Reviewed 11 June 2016 via mobile

I want to start by pointing out that this is only the second 1* review I've ever given... This hotel is tired, old, unclean and untidy. It's in a busy but very dirty location, and although it loosely offers sea views, the sea you look out on to is littered with rubbish from the local markets. The restaurant felt unclean,...

Thank Ben L
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Ben L, Thank you for choosing S'kan Styles hotel and taking the time to convey your feedback with us. it's a shame that the bad experience of food quality didn't meet your expectations. However, Our Head Chef is in the midst of review and upgrade the food menu and the consistency of food quality enhancement. Sincere apology that you...

Sabah, Malaysia
Reviewed 20 May 2016

This hotel is affordable in terms of financially and is the center of the main Sandakan. Easy to walk to harbour mall, market etc. The room is comfortable, air conditioner functioning very well, the food was just okay for me. The shower room was made in glasses, it was funny as I was travelling with my girlfriends, we ended up...

1Thank Vic_peiling
Betsy_LL, Front Office Manager at S'kan Styles Hotel, responded to this review

Dear Vic_peiling, Thank you so much for the positive comment towards our hotel. We are glad that you and your friends enjoyed the hotel facilities provided. Definitely, the unique of the Hotel confront with ocean view always become our guest favorite choice. We hope to welcome you and your friends to come back stay with us again, and enjoy the...

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Room/Suite (18)
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Dining (1)
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Management photos: Courtesy of the property manager

All Management Photos (18)
Hotel & Grounds (5)
Room/Suite (6)
Dining (2)
Business Centre/Function Rooms (1)
Other (4)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about S'kan Styles Hotel

Address: HS 12 Sandakan Harbour Square, Sandakan 90000, Malaysia (Formerly Ibis Styles Sandakan Waterfront Sabah)
Region: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range: ₹ 1,637 - ₹ 2,619 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — S'kan Styles Hotel 3*
Number of rooms: 133
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Also Known As:
Swiss-Inn Waterfront Sandakan Hotel Sandakan
Swiss Hotel Waterfront Sandakan
S'Kan Styles Hotel Sandakan, Sabah
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Questions & Answers

Here's what travellers have asked, with answers from S'kan Styles Hotel staff and other travellers.
3 questions
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New Delhi, India
Melaka State, Malaysia
over a year ago

See all questions (3)

Questions? Get answers from S'kan Styles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor Sea view room is very nice”
 of 5 bubbles mrCKLee, 6 Sep 2016 | Read review
“Rooms facing the sea are prettier rather than facing the town as its very noisy”
 of 5 bubbles Vic_peiling, 20 May 2016 | Read review
“Definitely request a sea view - it's lovely!”
 of 5 bubbles janpeter6568, 10 Apr 2016 | Read review
“Room facing sea is nicer, get higher floor rooms - quieter”
 of 5 bubbles Faisal_Yunus, 16 Jan 2016 | Read review
“Go for evening happy hour!”
 of 5 bubbles Nasreddin_Haytham, 29 Nov 2015 | Read review
5 of 5