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Aston Tanjung Pinang Hotel and Conference Center

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285 Reviews from our TripAdvisor Community

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There are newer reviews for Aston Tanjung Pinang Hotel and Conference Center
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Showing 223: English reviews
Jakarta, Indonesia
Reviewed 10 November 2016

memorable. I got free upgrade and my friend also got a doll. Huge and clean pool inside. the toilet was clean and comfort. the menus also great especially the fried banana. The staff was polite abd handful

Review collected in partnership with this hotel
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Helpful?
Thank Iqbal R
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Iqbal R, Thanks you very much for taking your time to share your experience through Tripadvisor. We are glad to hear that you had a wonderful stay with us .Your kind words will be share to all staff member and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the...

Reviewed 7 November 2016

We rented two rooms for two nights and were disappointed. There wasn't anything to look forward to. The rooms were small with poor views, bad toilets. The swimming pool is rather small. Very basic hotel. Wouldn't stay there again unless a real emergency!

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Helpful?
Thank Anuj J
Brisbane Region, Australia
Reviewed 28 October 2016

Very grand looking on the outside but quaint and quirky on the inside. No alcohol in the main restaurant and 'pot luck' getting the meal you ordered. My wife's meal was given to another diner who ordered much later and we were told it would take 20 minutes to make another. This meal never arrived. The pool was large and...

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Helpful?
Thank Rod W
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Rod W, We appreciate that you have taken time to advice us your stay experience through Tripadvisor. Its have been brought to our attention that your recent visit with us was inconvenience especially for the restaurant during your meal ordered. Please be assure that I have personally addressed this issue with the staff concern and will ensure that...

Jakarta, Indonesia
Reviewed 25 October 2016

I've stayed in many Aston hotel and so far this one is the dimmest, makes the hotel feels gloomy as many of the lights are not on in the evening.The whole area is quite big but somehow the place feels like it lacks maintenance. Many of the gym equipment is not working and you get a free sauna in the...

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Helpful?
1Thank Tulang_B
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Tulang B, Thank you very much for taking the time to share your stay experience through Tripadvisor. We are delighted to have your feedback on What u Think and Feel during your stay. Through such feedback, we are able to gauge those areas in need of our attention and to take the necessary steps to rectify such issues...

Jakarta, Indonesia
Reviewed 23 October 2016 via mobile

Stay for 1 nite for business trip. Room is huge, internet is just okay. Stay in lower floor, somehow the painting above headboard fell down while i'm laying on my bed, luckily i did not get injured with it. Food also just okay.

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Helpful?
Thank Blue_matrix
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Blue_Matrix, We appreciate that you have taken time to advice us your stay experience through Tripadvisor, especially the painting at headboard fell down while was laying on bed and our sincere apologies for the obvious inconvenience caused. On this matter ,you will pleased to know that the Management will look into this issue and continue in our improvement...

Singapore, Singapore
Reviewed 25 September 2016

We had a pleased stay in Aston.our parents enjoyed the breakfast there and the staff's very friendly .But the outside environment is so-so, supermarkets' far far far away and not much to explore . Overall , we were satisfied staying in Aston .

Review collected in partnership with this hotel
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Helpful?
Thank gracel352
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Gracel352, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We hope you will come...

Singapore, Singapore
Reviewed 15 September 2016

From Tanjung Pinang jetty to hotel about 40 mins , Take a cab about S$10.00. Aston Hotel reception friendly, room clean , free wifi and breakfast excellent. Hotel reception can help you to arrange transport to town. In house security great . The room great I like the room delightful scents and the bath room. Hotel near to market but...

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Helpful?
Thank David0545
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. David, Thank you very much for taking the time to share your stay experience through Tripadvisor. We great to know that you had a wonderful stay with us and referred to your comment for the transportation service, for this time free shuttle is only from and to the Airport. We hope not to be long to have another...

Depok
Reviewed 13 September 2016

Good hotel and the staff very helpfull. i'll be back to this hotel when i go to Tanjung Pinang. but smell on the bath room is not good. the taste of food is average, need to make something innovation for this.

Review collected in partnership with this hotel
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Helpful?
Thank yandhisd
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Yandhisd, Thanks you for your review and we do value and appreciate your feedback. We great to know that you had a wonderful stay with us and your comment regarding our breakfast is noted and passed your comment to our Executive Chef Mr. Imron. We pleased to inform you that he has taken the necessary action on this matter....

Yogyakarta, Indonesia
Reviewed 28 August 2016

This hotel is located about 10-15 minutes from airport. It performs Aston standard hospitality. The swimming pool is big enough but it looks like it is irregularly cleaned or drained. The breakfast was not so good.

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Helpful?
Thank triandyn
Bali, Indonesia
Reviewed 12 August 2016

A side from buffet breakfast which needs improvement (please serve warm and tasty food next time around), caused there's a lot of good things about this hotel. I like the ambience, cleanliness, delightful scents and room design. Bathroom was nice, bed and pillows were comfortable. Thumbs up for the awesome check in procedure and friendliness of all staff from concierge...

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Helpful?
Thank _vhenz_0927
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Vhenz_0927, Thanks you for your review and we do value and appreciate your feedback. Your comment regarding our breakfast is noted and I have passed your comment to our Executive Chef Mr. Imron. He will look into this issue and have necessary rectification done in time for your next visit to Aston Tanjung Pinang. We are also glad...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: ₹ 3,414 - ₹ 4,847 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Aston Tanjung Pinang Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Aston Tanjung Pinang Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms have less noise from pool.”
 of 5 bubbles 866rodw, 27 Oct 2016 | Read review
“Room facing the road is quite noisy as the window is single pane glass.”
 of 5 bubbles Tulang_B, 24 Oct 2016 | Read review
“Higher floor view skyline”
 of 5 bubbles David0545, 15 Sep 2016 | Read review
“with a view to the swimming pool”
 of 5 bubbles SidSharma2014, 31 Jul 2016 | Read review
“best views”
 of 5 bubbles bkuru07, 13 Apr 2016 | Read review
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