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Grand Suka Hotel

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Grand Suka Hotel
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152 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Jakarta
Reviewed 14 October 2016

Back in May the name of the Hotel are Ibis Pekanbaru. The hotel is situated near the SKA Mall of Pekanbaru, just 10 minutes of walking. The Room are decent, quite old fashioned, nevertheless the bed is comfy. No places of interests or dining within walking distance of the hotel (except for SKA Mall), the surrounding during the night are...

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Helpful?
Thank SigitPra
Management response:

Dear Mr. SigitPra, Regards from Grand Suka Hotel.. Thank you for choosing ibis Pekanbaru (Grand Suka Hotel now) for your accommodation in Pekanbaru. We very much appreciate your comments regarding your stay at Grand Suka Hotel. It is always a pleasure to receive positive feedback. For some cases, I am sorry that your experience did not meet your expectations; please...

Reviewed 30 September 2016

I stayed in here for 2 days on business. The breakfast is good, the shuttle service is great but the room need to be improved. I stayed in a smoking room as I requested, but it doesn't mean the room smells like a smoking room. The room should be smelled fresh, buy some room perfume :)

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Helpful?
Thank Njosh B
Management response:

Dear Mr. Njosh B, Regards From Grand Suka Hotel.. We very much appreciate your comments regarding your stay at Grand Suka Hotel. It is always a pleasure to receive positive feedback. For some cases, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will handle this case by following...

Melbourne, Australia
Reviewed 1 August 2016

Stayed here for 8 days on business. The hotel itself has changed its name to Grand Suka Hotel formally Ibis. Service here is very bad. Rooms are not well service daily i.e coffee, creamer etc not replaced, no towels, not cleaned daily. Electronic locks do not work, I traveled up and down the 5th floor to reception 5 times because...

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Helpful?
1Thank rswtrg
Reviewed 19 July 2016 via mobile

Me and my Wife visited pekanbaru at July 2nd from jakarta. Best service I get is airport pick up at 9pm because i had night flight (it is not schedule pick up hotel so they give help for me this time). When I get room in 4th floor (that I remembered), I have spacious space and I like that. But...

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Helpful?
Thank Jefri P
Tangerang
Reviewed 11 July 2016

I stayed in here from Accorhotels group member and it was located near to pekan baru mall, just walk about 200m. I get good rate with standard 3 stars facility, good breakfast menu and good receptionist staff

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Helpful?
Thank Rahadian S
Management response:

Dear Mr. Rahadian S, Regards from Grand Suka Hotel... Thank you for choosing ibis Hotel (Grand Suka Hotel now) for your accommodation in Pekanbaru. We are glad to received your positive feedback and your suggestion. It will be informed to all team as they can take it as appreciation and reference to maintain excellent service to all guests at all...

Reviewed 23 April 2016 via mobile

I would like recommended this hotel to my family... Great service staff.. Friendly staff... Look like at my home.. Feeling comfortable.. In so cozy been stay here... Hope that i can get low prize..... Fyi this hotel design like my home...so when i stay feel like at home

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Helpful?
Thank Lutz f
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Dear Mr. Lutz F, Regards from ibis Pekanbaru.. Thank you for choosing ibis Hotel for your accommodation and Pekanbaru. We are glad to receive your positive feedback. We will share it to our team as the review and motivation to maintain good service to every guest. For your information, we have such additional facilities, such as free shuttle service for...

Tangerang
Reviewed 27 March 2016

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Helpful?
Thank Rahadian S
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Reviewed 17 January 2016 via mobile

Our Family spent a night for the New Year's eve at ibis Pekanbaru. We came back this year, because we were very happy with last year's New Year celebration. Unfortunately this year it was raining, but ibis Team was very responsive and managed to continue the party in door. The rain didn't stop the fire works and it was great...

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Helpful?
Thank Keru N
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Dear Mr. Keru N, Regards from ibis Pekanbaru.. We very much appreciate your comments regarding your stay at the ibis Pekanbaru. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as...

Jakarta, Indonesia
Reviewed 12 January 2016

Room is clean Location is quite near from the airport, near from SKA mall and also UIN SUSKA Facility is good, but for the equipment at function room is a little bit quite old (such as: flip chat), and sometime the LCD Projector is not compatible with Mac Note Book, it made delayed and/or took long time to repair it,...

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Helpful?
Thank lindaimran
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Dear Ms. Lindaimran, Regards from ibis Pekanbaru... Thank you for choosing ibis Hotel for your accommodation in Pekanbaru. We are glad to received your positive feedback and your suggestion. It will be informed to all team as they can take it as appreciation and reference to maintain excellent service to all guests at all time. We do apologize for any...

Jakarta, Indonesia
Reviewed 23 October 2015

Stayed for 3 nights. Room was okay. Breakfast... their bread is too sweet for my taste, but it's okay. I could always choose other food. One thing: this place is far from local eatery. Had to walk far or use a taxi to eat local food. Not okay.

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Helpful?
1Thank AR_Putriraya
Ibis Pekanbaru I, Secretary to GM at Grand Suka Hotel, responded to this review

Dear Ms. AR_Putriraya, We very much appreciate your comments regarding your stay at the ibis Pekanbaru. It is always a pleasure to receive positive feedback. For some cases, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your information, we have such additional facilities, such as free shuttle service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Hotel located at center of Pekanbaru city ... more   less 

Additional Information about Grand Suka Hotel

Address: Jalan Soekarno Hatta Kav 148, Pekanbaru 28294, Indonesia (Formerly Hotel Ibis Pekanbaru)
Region: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range: ₹ 1,498 - ₹ 2,248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Suka Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Grand Suka Hotel Pekanbaru, Riau Province
Hotel Style:
#4 Best Value Hotel in Pekanbaru
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Questions & Answers

Here's what travellers have asked, with answers from Grand Suka Hotel staff and other travellers.
1 question
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Questions? Get answers from Grand Suka Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another place to stay”
 of 5 bubbles rswtrg, 31 Jul 2016 | Read review
“All rooms have the same views, good enough but no beach nor mountain view around.”
 of 5 bubbles RajaBambang, 12 Jun 2015 | Read review
“The hotel s off the main road so rooms are quite quiet.”
 of 5 bubbles Cham555, 27 Jan 2015 | Read review
“1. Ask for higher room for better view. 2. Its a business hotel, if you want a quieter room, ask one away from the elevator. 3. Ask for the hotel staff if you want to order a taxi, if you just want to go to Mall SKA, ask one of them to take you there by a motorcycle.”
 of 5 bubbles wahyup871, 5 Jan 2015 | Read review
“Non smoking Room”
 of 5 bubbles 166yuliusp, 11 Sep 2014 | Read review
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