The Reed Hotel
Dinh Dien Street Dong Thanh Ward, Ninh Binh 40000 Vietnam
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Avg. ₹4,310 /night, 1/26 - 1/27
₹4,913
per night
₹4,310
per night
₹3,706
per night
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About
#11 of 84 hotels in Ninh Binh
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in the heart of Ninh Binh city, The Reed Hotel is an ideal place to stay, to experience local atmosphere and explore the spectacular Ancient Capital of Vietnam. Not only the comfortable hotel room, The Reed Hotel also offers the best convention services and authentic restaurants in town! Our 153 rooms are designed not only comfortable but also cosy, let you feel like your home while travelling. From 33m2 Modern Interior Free High-Speed Wifi 100% Bathtub & Shower Outdoor Swimming Pool International Standard Electric Socket Why have many customers been choosing The Reed Hotel for their important event? Many function rooms with capacity of up to 2000 guests Our hotel is designed with MICE-specialized mind Ideal lighting and sounding system for convention Enormous grand ballrooms (800m2 each) with heigh ceilling (6.5m) Great support facilities and services Ideal location in the heart of Ninh Binh city
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Badminton
Bicycle rental
Children's playground
Wifi
Sauna
Hot bath
Infinity pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Snack bar
Bicycles available
Hiking
Walking tours
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor fireplace
Picnic area
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
City View
Languages Spoken
English, Vietnamese
Location
Dinh Dien Street Dong Thanh Ward, Ninh Binh 40000 Vietnam
Name/address in local language
Getting there
12 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
Reviews
Traveller rating
- 110
- 42
- 9
- 4
- 9
Time of year
Traveller type
Language
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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Our stay at Trang An La Casa was an unexpected pleasure! The rooms were spacious and comfortable, equipped with all the necessary comforts for a relaxing getaway. The highlight, however, was the friendly staff who made hands and feet, offering us enlightened recommendations on local attractions, which really improved our experience. We particularly enjoyed the small touches like drinks and welcome snacks, which added a special warmth to our stay. A truly memorable retreat!
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Automatically translated
Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The most amazing rooms which were very well appointed with a beautiful large bath with a window out into the bedroom.
But stuck in the middle of nowhere I'm not sure what the point of it is... there is nothing around but bare fields and very far from anything. Could be anywhere.
We ate and drank in the Aura restaurant bar which was really a great place to relax after busy touring days.
The staff in the hotel were very helpful and English was more than adequate.
But stuck in the middle of nowhere I'm not sure what the point of it is... there is nothing around but bare fields and very far from anything. Could be anywhere.
We ate and drank in the Aura restaurant bar which was really a great place to relax after busy touring days.
The staff in the hotel were very helpful and English was more than adequate.
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Date of stay: December 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chau Pham, Guest Services / Front Office at The Reed Hotel
Responded 4 weeks ago
Dear Lisa W, Thank you for sharing your thoughtful and detailed review! We’re delighted to hear you enjoyed our well-appointed rooms and appreciated the unique design, including the luxurious bath setup. It’s wonderful to know that Aria Restaurant Bar provided a relaxing retreat after your busy touring days, and we’ll share your kind words with our team there. We also appreciate your feedback about our location. While we are nestled in a quieter area to provide a peaceful escape, we understand it might feel a bit removed from the bustling tourist attractions. Our staff is always happy to assist with arranging transportation or suggesting activities to make the most of your time here. Thank you for recognizing the efforts of our helpful team. It was a pleasure having you as our guest, and we hope to welcome you back to create more memorable experiences. Warm regards, Chau Pham Front Office Manager The Reed Hotel Ninh Bình
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel, very spacious. Most comfortable bed and pillow ever. Great breakfast buffet. A decent walk into town centre (20-30 min) but taxis readily available. Staff couldn’t do enough for us. Hot showers.
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Date of stay: January 2024Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If I had my time again I’d stay closer to town centre
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from buu chau pham, Dịch vụ khách hàng / Lễ tân at The Reed Hotel
Responded 7 Jan 2024
Dear Michelle F, On behalf of all The Reed Hotel, we extend our heartfelt gratitude to you for taking the time to leave a review on Tripadvisor. Your feedback is greatly appreciated as it helps us continuously improve our services and deliver exceptional experiences to all our guests. We are delighted to learn that you enjoyed your stay at our hotel and are pleased to have had the opportunity to serve you. Your kind words about our services are highly gratifying to us. We take pride in providing excellent hospitality and ensuring our guests' comfort and satisfaction throughout their stay. It is enriching to receive positive feedback such as yours. Your appreciation for our services would motivate our team to maintain the highest standards of hospitality in the future. We are committed to providing personalized and memorable experiences to all our guests, and we are glad to have accomplished this during your visit. It would be a pleasure to welcome you back to The Reed Hotel in the near future. We look forward to providing you with another remarkable stay and service that exceeds your expectations. Please feel free to contact us directly if there is anything we can assist you with in planning your next visit. Once again, thank you for your valuable feedback, and we sincerely hope to have the privilege of serving you again soon. Warm regards, Chau Pham Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I found this hotel to be soulless and devoid of charisma.it is for large convention bookings, and is not suited to independent travellers. The hotel is sited in a barren landscape of naked urban sprawl. Rarely did I see a smile from staff, except from the reception people. The cafe people could not understand any English including their menu items. Ordered food did not arrive. The promised buffet breakfast was not available on the first morning, I had to order the night before. Bacon and eggs did not come with toast, because I didn’t order toast.. the house white is a dessert wine.the balcony view overlooks a ship building yard. Services such as bars, shops, vending machines were always unattended. There is no 7/11 or shops nearby.
Enjoy your stay
Enjoy your stay
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Date of stay: June 2024Trip type: Travelled solo
Room Tip: Stay elsewhere.. appearances are deceptive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from buu chau pham, Dịch vụ khách hàng / Lễ tân at The Reed Hotel
Responded 12 Jun 2024
Dear Shayneracheldanielj, Thank you for taking the time to share your feedback with The Reed Hotel. We are happy to read that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team. I sincerely apologize for the shortcomings you experienced as you mentioned and these points will be thoroughly reviewed and informed to the relevant department managers to find ways to improve quickly. It was a pleasure to welcome you as our guest and on behalf of everyone at The Reed Hotel, I look forward to welcoming you again. Best regards, Chau Pham Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not often I write bad reviews, but credit where credit is due.
This hotel seems to cater to package tours, mainly English speakers as far as I could tell on my tour.
The rooms are quite big an nicely fitted out. Everything worked, and seemed good quality and clean, but that's the best it gets.
The hotel is in the middle of nowhere, I mean nothing around, no shops, no restaurants, not even a convenience store. The front counter staff are pleasant, but that's where that ends. For instance, our group used the pool and asked for drinks. Yes , they will bring drinks a few at a time, but you must pay cash there and then. They do give you a towel at the pool, but when we used the pool the next day, one of our group was told quite rudely that we can't have any towels today, because we used too many the day before. Apparently 1 per person is too many.
There is nothing to eat there or anywhere nearby at lunch time. No café or restaurants are open. You have to have the cup noodles or snacks in your room mini bar if you want anything during the day.
At night, there is the restaurant. But this is the worst run restaurant I've ever seen. All English speaking tours, but no staff speak English. You think if you were catering to that crowd, you'd have the ability to communicate with your guests. There are no menus, just 1 iPad. The waitress goes around to everyone (I'd guess there was around 90 people when I was there), shows each person, flicks through the pages, re-starts it when it crashes, you point to what you want, then hope it arrives. And then the table of locals next to you all start smoking..... Think it's over? Nope, then you got to line up and pay.
We all advised our tour company to find another hotel.
This hotel seems to cater to package tours, mainly English speakers as far as I could tell on my tour.
The rooms are quite big an nicely fitted out. Everything worked, and seemed good quality and clean, but that's the best it gets.
The hotel is in the middle of nowhere, I mean nothing around, no shops, no restaurants, not even a convenience store. The front counter staff are pleasant, but that's where that ends. For instance, our group used the pool and asked for drinks. Yes , they will bring drinks a few at a time, but you must pay cash there and then. They do give you a towel at the pool, but when we used the pool the next day, one of our group was told quite rudely that we can't have any towels today, because we used too many the day before. Apparently 1 per person is too many.
There is nothing to eat there or anywhere nearby at lunch time. No café or restaurants are open. You have to have the cup noodles or snacks in your room mini bar if you want anything during the day.
At night, there is the restaurant. But this is the worst run restaurant I've ever seen. All English speaking tours, but no staff speak English. You think if you were catering to that crowd, you'd have the ability to communicate with your guests. There are no menus, just 1 iPad. The waitress goes around to everyone (I'd guess there was around 90 people when I was there), shows each person, flicks through the pages, re-starts it when it crashes, you point to what you want, then hope it arrives. And then the table of locals next to you all start smoking..... Think it's over? Nope, then you got to line up and pay.
We all advised our tour company to find another hotel.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Everything about this place is inconvenient and doesn't cater for guests unfortunately.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chau Pham, Guest Services / Front Office at The Reed Hotel
Responded 23 Nov 2024
Dear VinnieGong , Thank you for taking the time to share your detailed feedback regarding your recent stay at The Reed Hotel Ninh Binh. We genuinely appreciate all guest comments, as they provide us with valuable insights to help improve our services. We sincerely apologize for the issues you encountered during your stay, particularly the challenges with our location, pool service, and restaurant operations. We understand that these aspects impacted your experience and we deeply regret any inconvenience caused. Regarding the location, we acknowledge that our hotel may not be within immediate walking distance to shops or restaurants, and we are continuously working on providing more options for our guests. We also apologize for the inconvenience at the pool, and we will address the situation with our team to ensure that the guest experience is more consistent and welcoming. Your feedback about the restaurant is equally important to us, and we are sorry for the miscommunication regarding the menu and the staff's English proficiency. We are currently looking into ways to improve our restaurant service and ensure that all guests, including those who speak English, feel comfortable and well-served. We understand the importance of clear communication and will work on improving that aspect of our operations. We take your comments seriously and will use them as an opportunity to review our practices to better meet the expectations of our guests. We hope to have the chance to welcome you again in the future, with the assurance that your experience will be significantly improved. Thank you once again for your valuable feedback. We truly hope that your next experience with us will reflect the high standards we strive to uphold. Best regards, Chau Pham Front Office Manager The Reed Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of six visited this hotel restaurant in anticipation of a really good new year dinner . We were met by a group of surly disinterested arrogant staff .who could not offer a smile or a welcome . The food was disgraceful most of the dishes came out stone cold asked waiter to reheat the meal ten minutes later came back as cold as before and scattered all over the plate . what really annoyed me was they tried to defend themselves instead of making a new meal . eventually had a conversation with the manager.who out of a group of staff was the only one with any English ability . To her credit she gave me her apologies.an intensive training program for the staff around customer service and a new chef would do this place the world of good .but I don't think I will ever know because I won't return .
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chau Pham, Guest Services / Front Office at The Reed Hotel
Responded 23 Nov 2024
DearMark E, Thank you for sharing your feedback regarding your recent dining experience at our restaurant. We sincerely apologize for the disappointing experience you had, especially during such an important occasion as New Year's dinner. We fully understand your frustration and regret that our service and food quality did not meet your expectations. Please accept our deepest apologies for the unwelcoming behavior of our staff and the issues you faced with your meal. This is certainly not the standard of hospitality we strive to uphold. We take your comments very seriously and will be addressing these concerns with our team to ensure that future guests experience the warmth and professionalism that The Reed Hotel is known for. We are also committed to improving the quality of our food and ensuring it is served at the appropriate temperature. Regarding the conversation with our manager, we are grateful that she was able to apologize for the situation, and we appreciate your constructive feedback. Rest assured, we will be reviewing our training procedures and working with our culinary team to make necessary improvements. We deeply regret that this experience led to your decision not to return. We would have loved the opportunity to turn your opinion around and to have you enjoy a future visit with us. Once again, we apologize for the inconvenience, and we appreciate you bringing this matter to our attention as it helps us improve. We hope you will reconsider and give us the chance to show you the true level of service and hospitality that we aim to provide. Best regards, Chau Pham Front Office Manager The Reed Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location: minus; outside of town, far from anything unless you have a car. Facility: plus, clean & modern. Restaurant: big minus, serving perceived standard Western fare, poor sevice. Breakfast: plus, abundant, varied, delicious. Service: minus--we were there at holiday time, but hotel was clearly understaffed. Hotel designed for conferences, not good for regular travelers.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Anh, Dịch vụ khách hàng / Lễ tân at The Reed Hotel
Responded 22 May 2020
Dear Poldi G, Thank you for taking your time reviewing us on Tripadvisor. We would like to convey our most sincere apologies for the issues you encountered during your time here. Your constructive comments about our restaurant food and services have been shared with related departments for us to strive for improvement. Regarding your concern about restaurant food, we would like to share that since your last stay we have worked on our menu to be corresponding with the standard for both Western and Eastern cuisine. Once again, our most sincere apologies for the negative experience you encountered during your stay. Best Regards, Anh Le Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Comfortable & Clean Hotel.
Restaurant was great . Breakfast was not accommodating for someone with restricted diet of Gluten and Dairy free. Staff declined to cook anything for me even with 30 minutes until breakfast ending .
I remained at the hotel when our group headed off for a day trip . Staff were able to arrange a taxi for me to take me to town for a massage .
Restaurant was great . Breakfast was not accommodating for someone with restricted diet of Gluten and Dairy free. Staff declined to cook anything for me even with 30 minutes until breakfast ending .
I remained at the hotel when our group headed off for a day trip . Staff were able to arrange a taxi for me to take me to town for a massage .
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Date of stay: October 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Lovely pool , Great cocktails , Location not so good as nothing within walking distance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chau Pham, Guest Services / Front Office at The Reed Hotel
Responded 2 weeks ago
Dear Mrs. Sussanne, Thank you for taking the time to share your feedback about your stay at The Reed Hotel Ninh Binh. We’re delighted to know that you found our hotel comfortable and clean, and that our staff were helpful and friendly. It’s also great to hear that you enjoyed the restaurant and appreciated our assistance in arranging transportation for you. We sincerely apologize for the inconvenience you faced during breakfast. We strive to cater to all dietary needs, and we regret that your request for gluten- and dairy-free options was not accommodated as it should have been. Your feedback is invaluable, and we will use it to review and improve our breakfast service to ensure that all guests, regardless of dietary restrictions, are well cared for. Thank you once again for your review. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, Chau Pham Room Director The Reed Hotel Ninh Binh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the breakfast is poor.
The room is new, clean and small.
The staff is nice.
The hotel is a little bit far from center.
The restaurant and cafe in hotel have good price.
Overall, this hotel is good value for money
The room is new, clean and small.
The staff is nice.
The hotel is a little bit far from center.
The restaurant and cafe in hotel have good price.
Overall, this hotel is good value for money
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Anh, Dịch vụ khách hàng / Lễ tân at The Reed Hotel
Responded 22 May 2020
Dear linhtranga5, It was our pleasure to be your accommodation in Ninh Binh! We are glad that you loved our room facilities as well as restaurant and cafe area. On the other hand, we truly regret to learn about your experience regarding breakfast not meeting your expectation. Be rest assured that your comment had been brought to our Management Team. We do appreciate your comments, thanks to them we are able to continuously strive to strengthen the points that need to be improved. Once again, our most sincere thanks for choosing The Reed Ninh Binh. We hope to welcome you back soon. Best Regards, Anh Le Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was in Ninh Binh for work and we stayed at the Reed Hotel, which was perfectly suitable for a short two-night stay. The location served us very well, as we were mobile. I can imagine tourists preferring to stay a little more central.
The rooms were spacious and clean. There is no bar to speak of but a nice area to work and have a cup of coffee downstairs. Breakfast was okay but no fireworks.
The rooms were spacious and clean. There is no bar to speak of but a nice area to work and have a cup of coffee downstairs. Breakfast was okay but no fireworks.
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Date of stay: October 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chau Pham, Guest Services / Front Office at The Reed Hotel
Responded 23 Nov 2024
Dear Remco W, Thank you for taking the time to share your feedback regarding your recent stay at The Reed Hotel Ninh Binh. We are glad to hear that our hotel met your needs for your business trip and that the location was convenient for your mobility during your stay in Ninh Binh. We understand that tourists may prefer a more central location, and we appreciate your perspective. We always aim to provide a comfortable and practical experience for all our guests, whether traveling for business or leisure. We hope to have the pleasure of welcoming you back to The Reed Hotel in the future, and we look forward to providing another pleasant stay. Best regards, Chau Pham Front Office Manager The Reed Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear you, if you are not staying at the hotel, you can buy a pool or spa ticket day as optional choice. Thank you.
Dear Jen M,
The Reed Hotel is still at soft-opening phase, so some facilities such as swimming pool, fitness center and spa are not available for use until early 2017. We are so sorry for not letting you know about those shortcomings.
We are getting all facilities done with all our team's best efforts. The swimming pool, which is outdoor, will has an excellent view to Ninh Binh city's Center Square. Next to the pool is Spa and Health Club, which we believe will be the best place to relax in town when it is open next year. With those two facilities, we strongly believe to provide to our beloved guests a special experience.
We hope to have an opportunity to serve you with all those great facilities next year!
Sincerely,
The Reed Hotel
Dear Sir,
It is true that as per Vietnamese law foreigner cannot stay in the stay in the same room. But if you register your girl friend into a separate room
Thanks and Best regards
General Manager
"Lovely pool , Great cocktails , Location not so good as nothing within walking distance "Read full review
"Everything about this place is inconvenient and doesn't cater for guests unfortunately."Read full review
PRICE RANGE
₹3,620 - ₹4,654 (Based on Average Rates for a Standard Room)
LOCATION
VietnamNinh Binh ProvinceNinh Binh
NUMBER OF ROOMS
153
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about The Reed Hotel
Which popular attractions are close to The Reed Hotel?
Nearby attractions include Ba Ngàn Art (0.9 km).
What are some of the property amenities at The Reed Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Reed Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Reed Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Reed Hotel?
Conveniently located restaurants include Hana Cafe, The Paradise Restaurant & Coffee Ninh Binh, and Shizen Sushi Ninh Bình.
Are there opportunities to exercise at The Reed Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Reed Hotel have airport transportation?
Yes, The Reed Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Reed Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Reed Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Reed Hotel?
The staff speaks multiple languages, including English and Vietnamese.