Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the unexplored world of mesmerizing natural beauty all around you at Zacs Valley Resort, Kodaikanal. Our property is well known as one of the finest family hotels in Kodaikanal, South India. We stands out as one of the finest luxury hotel in Kodaikanal with our standard accommodation options and unmatched hospitality services. With tastefully decorated and well furnished rooms, we provide the best service to our guests and thus we are famous as one of the best family resorts in Kodaikanal. The surrounding ambiance is calm and soothing which adds more charm to the beauty of our resort. Here you will experience the Taste of Kodai in each and every dish of our restaurant which is known to be one of the finest restaurant in Kodaikanal, which serves utterly delicious food to pamper your hunger burst. About us You can savor the mouth watering delicacies prepared by our expert chefs. Here we provide all the facilities and food in best possible rates to our guests and give them safe and secure environment to enjoy themselves in the lap of nature and thus we are known as one of the finest budget hotels in Kodaikanal.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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Zacs Valley Resort garners high marks for its friendly staff and their exceptional service, contributing to a memorable stay for many guests. The resort's plethora of amenities, including engaging activities and delectable food options, alongside its clean and cozy accommodations nestled amidst stunning natural scenery, are frequently lauded.
However, opinions on value diverge; while the vistas and experience are appreciated, some find the food pricey and the room quality not justifying the expense. The tranquil, picturesque setting is well-regarded, though access can be challenging and the tranquility occasionally disrupted by loud music.
Location
Picturesque
Atmosphere
Soothing
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Comprehensive
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Food and Resort hospitality was very good. Safari, trekking and Anju veedu falls arrangements was good. Zacs valley team occupied entire trip with fun loaded team bonding programs as well as all fun activities. My rating 5/5. Very friendly staffs and cost worth.
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Date of stay: October 2024
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Trip type: Travelled on business
Room Tip:Â Good ambience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zac Valley Resorts , Owner at Zacs Valley Resort
Responded 5 Nov 2024
Dear Guest, Greetings! Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our team to be friendly and accommodating. It's great to know you had a fantastic time with the food, hospitality, and activities, including the safari, trekking, and your visits to Anju Veedu Falls. We take pride in creating fun and memorable experiences for our guests, and we're glad our team could make your trip special. We truly appreciate your 5/5 rating and look forward to welcoming you back for another amazing adventure! Best regards, Team Zacs Valley Resorts
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best thing about Zac's Valley is its location in Perumalmalai, a lesser-known spot about 15 kms away from Kodaikanal. Getting here was an adventure in itself, as we had to offroad for nearly 5 kms. The signs we saw along the way warned us that we might encounter elephants along the route at any moment, but we weren't fortunate enough to witness any on this trip.
As for the property itself, it has a lot working in its favor — a small stream that flows alongside it, beautiful views of the surrounding mountains, and charming rustic cottages. They also have a clubhouse with various games like snooker, air hockey, table tennis, and more. The staff were super-friendly and helpful — special kudos to Xavier, Ancy, Suresh, Dhanaraj, and Ashok for their impeccable service.
The complimentary breakfast they served had a wide variety of dishes, and the à la carte meals we ordered didn't disappoint either. Not to forget, they were reasonably priced. There's plenty to do around the property in terms of trekking and visiting waterfalls — just be sure to ask/book in advance and plan your trip accordingly.
Overall, I highly recommend Zac's Valley to anyone looking to explore a different side of Kodaikanal minus the crowds.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khushbu Maurya, Revenue Management at Zacs Valley Resort
Responded 6 Oct 2023
Dear Guest, First of all, I would like to thank you for sharing such detailed and wonderful feedback about your recent stay experience with us. It gives me immense pleasure to know that you had a great experience with us and enjoyed the overall stay and the services extended by the team. From the services and facilities offered during check-in and while you stay to the food and services of the restaurant team, you enjoyed every bit of it. Your special mention of each of the team members is amazing. I'll convey your regards to the team which will certainly motivate and encourage them to perform better with every passing day. Feedback such as yours is a great source of motivation. Once again, I am thankful to you for giving us the opportunity to serve and I hope that in the future as well you would give us such opportunities. Further, it was a pleasure hosting you and look forward to hosting you again soon. Thank You! Have a nice day :)
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Great experience... Location look beautiful and perfect for families. Food and service are great but a bit expensive.. Rooms look great and clean and the room service can be improved in cleaning the rooms and changing the used towels every day.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khushbu Maurya, Revenue Management at Zacs Valley Resort
Responded 20 May 2023
Dear Guest, It was a pleasure hosting you at Zacs Valley Resort. We appreciate your generous rating. We are happy that you enjoyed the food and were impressed with the rooms, service and cleanliness. We have noted your concern and will work on it. Hope you visit us again for another joyous experience. Thank You! Have a nice day!!!
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We booked the resort for 2 nights for our company trip and to be honest the welcome they provided was really grand. But that was the only good thing they did. The location itself is far from Kodaikanal and the road to the resort is totally wasted. The rooms are big but don't expect any room service from the staff including cleaning and they won't even give you water even though you request it a hundred time. There is no coverage for any cellular network but they will share you more than 5 Wi Fi networks out of which none actually works. Now the food, you can get better quality food for much cheaper rates even in a small roadside restaurant than here. Lastly, the staff!! We all know that even though the stay is bad, a small gentle gesture from the staff can brighten up our mood. But these people are the worst here. They have zero professionalism and manners. We coordinated the whole stay through a third party tour agency and paid them in full hours before checkout but as I said before their Wi Fi was an utter waste and these guys couldn't transfer the money to the resort since there is no internet. Even though the tour coordinators were ready to stay back until the payment is through, these people held our team as prisoners inside the resort, locking the front gate!! These types of behavior is totally unacceptable and appalling!! There was no hope in communicating with the manager and we went straight to the owner/MD who had or acted as if he knew nothing. But in the end he was willing to apologise, which his team should learn as well, and finally let us leave. I will never suggest anyone to stay here, please be aware of these people and don't fall their beautiful views alone.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The resort far from Kodaikanal and takes minimum an hour drive. Most of the days there are traffic jam and we end up spending lots of time in traffic. Further the roads to resort is in terrible condition.
They do not change bed sheets or towels and you will end up using the same for whole of your stay. Bedsheet is also not washed and seemed used earlier.
The availability of food at the resort is also limited. Everyday same breakfast spread of 2/3 items.
On positive side the resort has lots of space and in midst of nature.
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Date of stay: April 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khushbu Maurya, Revenue Management at Zacs Valley Resort
Responded 5 May 2023
Dear Guest, We sincerely regret that your experience was unpleasant, and we can assure you that it was a rare aberration to our usual standards. This is certainly not indicative of the service levels that we pride ourselves on. This has been taken up with the respective department to ensure no service glitches and flaws are experienced by our guests. It is our constant endeavour to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. The team is keen to have a chance to showcase our actual hospitality to you. But still it makes us feel bad that you had to suffer on that day. We once again apologise for the inconvenience caused to you as We look forward to welcoming you back to Zacs Valley Resort for an experience that will exceed your expectations. We regret your inconveniences. Thanks & Regards.
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The resort is vast and has an excellent vibe...it's a perfect place to come and relax with your family and friends close to nature. The weather is pleasant and calming. The resort has several gaming facilities like tennis, Jenga, badminton etc The cottages are extremely hygienic and tidy and the service is excellent too. The food is also quite tasty even though we felt like items like chapati, paratha, omlette and all were a bit too over priced. The experience in general was great and enjoyable.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khushbu Maurya, Revenue Management at Zacs Valley Resort
Responded 20 May 2023
Dear Guest, We would like to thank you for giving us the chance to host you during your stay at Zacs Valley Resort. We are pleased to know that you are satisfied with everything. Our resort aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. It was indeed a pleasure hosting you. We hope that you will have another occasion in the future to return and visit us once more. Thank You! Have a nice day :)
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A great choice for those seeking a getaway. While there’s no network, they provide full Wi-Fi access throughout the property. Secluded from the city, the property requires a 7 km off-road journey to reach, so plan accordingly. They offer guided trekking to a nearby waterfall upon request, and bird watching is also available. The staff is super friendly and helpful in every way. The food was okay, and the cottages are spacious with amazing valley views.(loved the bay windows) Special thanks to Shameer and Ancy for their wonderful hosting. Highly recommend this spot!
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zac Valley Resorts , Owner at Zacs Valley Resort
Responded 5 Nov 2024
Dear Guest, Greetings! Thank you for your wonderful review! We're delighted to hear that you enjoyed our secluded property, spacious cottages, and beautiful valley views. It’s great to know you appreciated our staff’s friendly service and the activities we offer, like guided trekking and bird watching. Your feedback about the food will be considered as we strive to improve our offerings. We will certainly pass on your special thanks to Shameer and Ancy for their exceptional hosting. We truly appreciate your recommendation and hope to welcome you back for another getaway soon! Best regards, Team Zacs Valley Resorts
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The environment and staff was good. But make sure you go with the local guide for night safari and waterfall trekking. Food was great overall. Campfire was good and barbecue also was very well arranged. Housekeeping staff were very good and the people who arranged the bbq were sweet
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zac Valley Resorts , Owner at Zacs Valley Resort
Responded 22 Oct 2024
Dear Guest, Greetings! Thank you for sharing your experience! We are thrilled to hear that you enjoyed the environment and staff. We agree that a local guide enhances the night safari and waterfall trekking experience. It is wonderful to know that you found the food great and appreciated the well-maintained campfire and barbecue. Our housekeeping team takes pride in their work, and we are delighted to hear your kind words. We hope to welcome you back soon for another memorable adventure! Best regards, Team Zacs Valley Resorts
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The resort was so wonderful and sorrounded with just nature and a treat to eyes and ears
Well maintained, staff were so friendly and helpful. I booked for two nights here and additional nights at Kodai but we felt we could have spent all our time here at Zacs . Food was so yummy though the items were limited
Only thing to be aware is the roads were not so good and should be prepared to handle it ..
The stay and time spent at Zacs valley with my family is now a lifetime moments for me and my family
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khushbu Maurya, Revenue Management at Zacs Valley Resort
Responded 3 Jun 2024
Dear Guest, We would like to thank you for giving us the chance to host you during your stay at Zacs Valley Resort. We are pleased to know that you are satisfied with everything. Our resort aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. It was indeed a pleasure hosting you. We hope that you will have another occasion in the future to return and visit us once more. Thank You! Have a nice day :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awesome food, good hospitality. The views are even better from all the cottages. Mano helped us a lot with great room service and well mannered staff. We will plan our visit again here for sure. They even help with parking your vehicle on steep slopes as all cottages have personal parking.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khushbu Maurya, Revenue Management at Zacs Valley Resort
Responded 18 Mar 2024
Dear Guest, It sounds like you had a wonderful experience! The combination of delicious food, excellent hospitality, and breathtaking views certainly makes for a memorable stay. It's great to hear that Mano and the rest of the staff provided exceptional service, ensuring your comfort and convenience throughout your visit. The added assistance with parking on steep slopes shows their attention to detail and commitment to guest satisfaction. Planning to visit again speaks volumes about the quality of your experience. Enjoy your future trips to this fantastic destination! Have a nice day!!!
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There are more places to choose from in the Kodaikanal area.
PRICE RANGE
â‚ą4,521 - â‚ą8,955 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduDindigul DistrictKodaikanal
NUMBER OF ROOMS
20
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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