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PuertoLago Country Inn

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124 Reviews from our TripAdvisor Community

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There are newer reviews for PuertoLago Country Inn
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Showing 60: English reviews
Atlanta, Georgia
Reviewed 23 April 2015 via mobile

The view, the grounds, the food and service could not have been better. A group of 32 people visiting with Compassion international stayed here for two nights. Could not have been more pleased. The place pays attention to every detail.

Thank Steve B
Efraín V, Director de Relaciones con Clientes at PuertoLago Country Inn, responded to this review

Hi, Steve. It’s nice to know the hotel guests appreciate our attention to detail. We hope to see you again.

Quito, Ecuador
Reviewed 23 March 2015

We drove up from Quito for lunch here, and the grounds and the restaurant itself are great, and the view is of course spectacular. Sadly, the food left a lot to be desired and was overprice for what it was. My wife had the Fritada - which was really good and I wish I had chosen that as well. I...

Thank JonDRussell
Efraín V, Director de Relaciones con Clientes at PuertoLago Country Inn, responded to this review

Hi, Jon. Thanks for taking the time to comment. We re continuing to improve based on your suggestion.

Buffalo, New York
Reviewed 15 February 2015

We travel for the first time to Ecuador Dec 2014 and what a great surprise, Quito is a modern city, save and in general very affordable. In our stay there, we visited several places that are real spectacular but I want to mention in particular the hotel Puerto Lago in Otavalo (1 hour from Quito). the location is unbeatable, in...

1Thank Fred K
Efraín V, Director de Relaciones con Clientes at PuertoLago Country Inn, responded to this review

Hi, Fred. Many thanks for your comment. We have improved the Wi-Fi conection.

Huntington Beach, California
Reviewed 25 January 2015 via mobile

What an amazing experience. The food is fantastic. My husband, our son & daughter-in-law & I had dinner here. The view, the food, the ambiance were a five star well deserved. The waitress that took care of us was well knowledgeable when it came to the food. Great suggestions!

Thank Sandy01Miami
Efraín V, Director de Relaciones con Clientes at PuertoLago Country Inn, responded to this review

Hi, Sandy. It’s great to know that you and your family had a wonderful time. Many thanks for your comment. Hopefully, you’ll return to Ecuador for another vacation.

Portland, Oregon
Reviewed 6 December 2014

This was a very pleasant surprise…no, shock! What a beautiful, dreamy, romantic setting. The rooms look at a gorgeous lake with the volcano directly behind it. The view is amazing. The downstairs units have wonderful porches to enjoy the view. The upstairs have a balcony. The rooms are large and very nicely done in all wood and rustic. There is...

1Thank tjb5
Reviewed 27 August 2014

The rooms and beds were very clean and comfortable. Very attractively decorated. The showers were hot and water was plentiful. Towels changed daily. Wifi free in dining room (which was very good and very expensive - $80 for dinner for 5) and $5 per day in private rooms. As a Lakeside Resort, this was great. They don't mention kayak rentals,...

Thank New-World-Journeys
Reviewed 21 July 2014

This is a fantastic place to be in. The views are stunning with the mountains and the lake.The first floor cabins have a front porch but the second story hava a very little balcony. Our room had a fireplace that made it romantic. The grounds are manicured and they have security at night. The only draw back is the bar....

Thank cazu247
Reviewed 11 May 2014 via mobile

Stayed for a couple if days here while shopping in otivalo . It is great they light the fire for you at night and there's a goodie tray with loads of munchies topped up daily as is the toiletries. I bought one of the beautiful shirts the girls wear very good quality as is everything in this place. The lagoon...

Thank Latinamujer
Phoenix, Arizona
Reviewed 16 February 2014

A room with a fireplace, a balcony and a view of San Pablo Lake. How much better can it get. How about manicured grounds with exotic flowers and birds. This is Puertolago Country Inn. We stayed for one night on the second floor of the one of the many wood log cabins. I was reminded of Tyrol as we stepped...

Thank pascalphx
Reviewed 5 February 2014

The cabins were excellent - clean, spacious, well constructed, generous details (in-floor heating, fireplace), and super comfortable beds. The staff were incredibly attentive and helpful in all respects. It was a quick roadtrip stop for us but friends recommended it as a weekend getaway location as well. Restaurant was great and lots of parking. Muy recomendable!

Thank palindrome4

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Dining (2)
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  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about PuertoLago Country Inn

Address: Lago San Pablo Km 5 sur, Otavalo, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Price Range: ₹ 11,303 - ₹ 11,371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PuertoLago Country Inn 4*
Number of rooms: 27
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Also Known As:
Country Inn Otavalo
Otavalo Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from PuertoLago Country Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper-floor room for a better view.”
 of 5 bubbles hassans297, 25 Sep 2016 | Read review
“The cabins with jacuzzi included.”
 of 5 bubbles VerCit3, 26 Jul 2016 | Read review
“I would suggest requesting room 44, and perhaps based on your budget avoid rooms 18-22”
  • pretty amazing location
  • rooms 18-22 .... see the bed right inside the room
  • room 44....
  • room 44 is on the far right .... not our room but we got a peak
 of 5 bubbles Globetrter, 29 Mar 2016 | Read review
“Wifi not available in some rooms No coffee maker, fridge”
 of 5 bubbles flierl9, 12 Nov 2015 | Read review
“Always ask for rooms with a direct view of Laguna de San Pablo and Imbabura volcano.”
 of 5 bubbles biketrekker, 10 Jul 2015 | Read review
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