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Hacienda Cusin

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508 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Cusin
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Showing 435: English reviews
Reviewed 19 January 2013

My husband and I arrived in Quito, Ecuador on a self organized 8- day tour. After spending three nights and two full days in Quito we were transferred to Hacienda Cusin on a van sent by the establishment. The trip was safe and pleasant thanks to our driver Mr. Angel. İn the Hacienda, we were met by Valerie who efficiently...

Thank lovelybulut
New York City, New York
Reviewed 19 January 2013

We stayed only one night as part of our Backroads trip and it was magical. We were in the special cottage in the garden- part beatrix potter, part new mexico home and it was magical. Our kids were in a very large suite which they loved- both had wonderful fireplaces. We loved exploring around the property, the Monastery rooftop views...

Thank mjsanson
London, United Kingdom
Reviewed 17 January 2013

We visited Hacienda Cusin for one night prior to going to the Otavalo market. It's well-located to reach the market and the setting is amazing. The complex has been designed/restored incredibly well. Tons of character and a really nice, relaxing place to stay. The only downside is that there seemed to be a few groups staying while we were there,...

Thank David1529
Durham, North Carolina
Reviewed 14 January 2013

My family and I spent a wonderful week at Hacienda Cusin over New Years. We loved the beautiful gardens, the spacious rooms with lovely furnishings. The food was delicious (love those Ecuadorian soups!), and every night we returned to our rooms to find a fire in the fireplace and a hot water bottle in the bed- heavenly. The staff were...

Thank MaryMt4106
Reviewed 12 January 2013

My husband and I stayed here whilst touring the area. We arrived with our Guide and Driver during a very heavy rainstorm, and were met at the car with umbrellas. On being shown around we were impressed with the way the owner has restored and furnished the Hacienda, it really is a special place to stay. Our room was large,...

2Thank Kings1617
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

And an AWESOMELY inspiring review for La Familia de Cusin to have! It was so good of you to take such valuable time to express yourself in such a generous way but for us it is the warm detail and observation - your involvement and understanding of this historic complex and its staff. Many thanks! Regresa pronto!

Chapel Hill, North Carolina, United States
Reviewed 10 January 2013

I was at Hacienda Cusin for a week over New Year's with my family and had a great experience. The estate is absolutely beautiful and is located at the base of hills and distant volcanos (they are safe, don't worry). I spent two days just going on hikes and bike rides around the area to witness the scenery. The food...

Thank Holt M
Reviewed 10 January 2013

My family (10 & 15yr olds) and I stayed here for 4 nights before our Galapagos cruise and everything was perfect! It started with a 10p pickup at the Quito airport by their driver Angel. He was very professional and we used him a couple of times during our stay to local towns. We arrived at Cusin after midnight and...

1Thank Peter B
Philadelphia, Pennsylvania
Reviewed 9 January 2013

My husband and I, plus our 20-something daughters, spent 6 days at Hacienda Cusin on our first trip to Ecuador over the Christmas holidays. The place was fabulous and exactly what we were looking for -- a restful haven with enough activities, both at the Hacienda or a short drive away, to keep us active and entertained, as needed. The...

Thank BarbaraV50
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Many thanks for such an appreciative review. Ot seems that the longer a guest stays, the more a guest likes and understands the complexity of Cusin. Regresa pronto!

New Castle, Delaware
Reviewed 8 January 2013

This was our second time to come to Hacienda Cusin within one year. The first, late last winter, was so totally enchanting that we decided to return to this amazingly beautiful part of Ecuador once again for the holidays. We enjoyed every moment of the special ambiance that this place embodies. Christmas and New Year's eve were in every way...

1Thank Diane537
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

How flattering for Cusin to have such a contented return guest! Many thanks for taking time for this review. Regresa!

Casablanca, Morocco
Reviewed 7 January 2013

I had a very good time at Hacienda Cusin. I was there over New Year's and they did a very good job of entertainment and fireworks. Other than it being the holidays, the atmosphere was relaxed and peaceful. The employees are some of the friendliest I've met. The food ranged in a variety of tastes for each meal of the...

Thank ecuadork
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such an appreciative review of your New Year's Eve stay!

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Region: Ecuador > Imbabura Province > Otavalo
Price Range: ₹ 9,162 - ₹ 11,518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
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Also Known As:
Hacienda Cusin Hotel Otavalo
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Cusin staff and other travellers.
6 questions
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Windsor, United Kingdom
over a year ago

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Questions? Get answers from Hacienda Cusin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cottages and rooms facing the gardens are preferable.”
 of 5 bubbles 831robinb, 11 Feb 2017 | Read review
“Every room is spacious, complete with a fireplace that is lit each evening, & water bottle under the sheets!”
 of 5 bubbles 357leeannl, 3 Feb 2017 | Read review
“Suggest renting a cottage, just a small bit more, but worth it! Hot water bottles and fireplaces at night. A special treat.”
 of 5 bubbles Wendy_AA-MI, 25 Jan 2017 | Read review
“ask for a room with a renovated shower”
 of 5 bubbles estikimchi, 18 Jan 2017 | Read review
“Some rooms are in the main building. Some are in the garden, which we were very happy with.”
  • Our
 of 5 bubbles BexhillBill, 10 Jan 2017 | Read review
5 of 5