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Hilton Colon Guayaquil

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Hilton Colon Guayaquil
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1,113 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Colon Guayaquil
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Showing 635: English reviews
toronto, Canada
Reviewed 11 March 2015

The hotel was wonderful, it offers great service, helpful staff, awesome food. They offer free airport shuttle. The hotel is located in core of the city, accessible to all shops and poinit of interest. The room was excellent with a beautiful view of Guayaquil

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Aracely R
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Aracely, Thanks for your comments. We are so glad you enjoyed our hotel and the city. It is our purpose that every guest has a pleasant stay so we are very satisfied our service could meet your needs. Hope you give us the opportunity to host you next time. Best regards,

Gainesville, Virginia, Usa
Reviewed 3 March 2015

We stayed at this hotel for two nights - one night on the front end of our trip with Lindblad/National Geographic Expeditions and one night on the back end. Rooms were large and clean, plenty of linens and toiletries, complimentary bottled water, and a nice selection of reading material in the form of books on the local area. Check in...

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Helpful?
1Thank Cynthia D
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Cinthya D, We really appreciate your comments. Thanks for leaving us such a detailed review. It is great to hear our service and personal were according to your needs. Our purpose is to exceed every guest expectations. So, we definitely hope you can visit us in another opportunity. Best regards,

Wilton, Connecticut
Reviewed 2 March 2015

Hilton Colon is a convenient stopover hotel for a trip to Galapagos. It is close to the airport, check-in is well organized, the restaurant is open 24 hours a day and the rooms are quiet and the bathroom has adequate amenities.

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Helpful?
Thank darlingclementine1
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear darlingclementine, We really appreciate your comments. We feel pleased to know you enjoyed our service and property. Hope next time you let us show you what Guayaquil has to offer to visitors. Thanks for choosing Hilton. Best regards,

Hayward, California
Reviewed 28 February 2015

Stayed one night before a Galapagos expedition and one night after (Linblad/National Geographic group). Friendly staff, helpful with directions and dinner suggestions. How unfortunate that crime is an issue - we walked to dinner, just across the street and never felt at ease (we were 4 women). Nice rooms, free wifi, water bottles to stay hydrated, in-room safe if you...

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Helpful?
Thank Marcia P
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Marcia P, We feel pleased to know you had a pleasant stay and our staff was able to meet your needs. Our priority is to offer every guest a comfortable experience. We hope next time you stay longer in our city as we also have many good things to offer. Best regards,

Georgia
Reviewed 25 February 2015

Except for the understaffing during crowded breakfast time, we found this hotel to be excellent in quality and service. Kevin at the Front Desk had been especially helpful. Transfers had been prompt and timely.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Prafull S
hiltonguayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Thank you so much for your nice comments. We hope to have the opportunity to serve you in the near future. Best regards,

Minneapolis, Minnesota
Reviewed 22 February 2015

We returned to the Hilton colon after a week in the Galapagos and it was much better the second time. On the way to the islands, we stayed and aside from the concierge who was great, thecservice was poor. The fodd also mediocre. The rooms clean and well decorated, but not much view. Second time, much better service and the...

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Helpful?
Thank remery1513
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear remery1513, We really appreciate your comments and feedback, they help us to improve our service. We are glad you enjoyed our staff. It is our purpose to provide every guest a comfortable stay, always. Thanks for your preference. Best regards,

Quito
Reviewed 18 February 2015

Make sure you get the breakfast coupons when checking in otherwise breakfast will be charged to you account. The buffet breakfast is good but expensive. The hotel is located in a part of town where you can't go out for a walk because of safety concerns and also lack of things to see. On the other hand, it is close...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Carlos S
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Carlos S, Thank you for staying with us and leaving your comments. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations and to make your stay is as pleasant and comfortable. Hope you can visit us in another opportunity and enjoy our service. Best regards,

Diamond Bar, California
Reviewed 14 February 2015

Hilton Colon Guayaquil is conveniently located in the Kennedy neighborhood. The hotel is just five-ten minutes from the airport. The security in the hotel is impressive, and you need a safe hotel in a city famous for its high crime rate. The hotel is also just five blocks from Mall del Sol, one of the biggest malls in Guayaquil. However,...

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Helpful?
Thank Fredito67
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Fredito67, Thank you for writing us. It is a pleasure to know you had a great stay and enjoyed our service and property. Hope you can visit us in another opportunity. Best regards,

Sacramento CA
Reviewed 7 February 2015

I stayed here twice as part of a Lindblad Galapagos trip. We were greeted with warm towels and fresh juice after arriving from the airport. The luggage for 80+ people was sorted and delivered to rooms within 30 minutes of arrival. I had two different rooms (before and after trip) and both were clean and comfortable. I stored one bag...

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Helpful?
1Thank hallowoman
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Hallowoman, Thank you for your preference. We are constantly searching new ways to improve our service even more. Also, we feel pleased to know that you had a great time and a comfortable stay. Hope you can visit us next time you visit our country. Best regards,

Madrid, Spain
Reviewed 6 February 2015

Close to the airport with hotel shuttle or also by taxi in easy reach. The hotel has good rooms. bar service. There is no more I tried as I stayed for one night only. The impression is that the hotel is run well and I would recommend it for a few nights either for business or holiday.

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Helpful?
Thank Travel12370
hiltonguayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Travel12370, It is great to hear that you had a pleasant experience even if your stay was very short. Hope you can visit us next time for a longer period, so you can enjoy all our services. Thank you for your comments. Best regards,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 

Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: ₹ 9,166 - ₹ 13,487 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#3 Business Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colon Guayaquil staff and other travellers.
7 questions
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San Marcos, Texas

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Questions? Get answers from Hilton Colon Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both sides are excellent, i like better the city view”
 of 5 bubbles Anad491, 21 Mar 2017 | Read review
“All rooms are excellent”
 of 5 bubbles Semibum, 14 Mar 2017 | Read review
“Women -- don't stay here. You will be treated as a second class citizen”
 of 5 bubbles docbullyawn, 6 Mar 2017 | Read review
“The suites on the executive floors (7-10) have many nice amenities.”
 of 5 bubbles BDFD, 4 Mar 2017 | Read review
“We were on one of the mid level floors and it was always quiet”
 of 5 bubbles nebraskagolfer2017, 27 Feb 2017 | Read review
5 of 5