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Sheraton Guayaquil Hotel

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Traveller (109)
Room & Suite (31)
Pool & Beach (8)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,195)
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Traveller rating
127
63
32
10
5
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127
63
32
10
5
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All reviewsclose to the airportfour pointsthe club loungemall across the streetrestaurant offersfitness facilitynice mallmall del solbusy roadplatinum memberfree shuttlebusiness tripthe shuttle driverpleasant stayroom servicesushiminutes from the airport
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1 - 5 of 237 reviews
Reviewed 4 days ago via mobile

Sheraton Guayaquil is my home away from home! All the people is extremely nice and specially Fernando Torres in the Excecutive flor makes my visit remarkable. His service and customer focus es fantastic, definitely the best hotel in Guayaquil.

Thank Karinna R
Reviewed 1 week ago via mobile

I came with.my family.for mother days, they charge $45 , the food was very poor, no variety of food for vegetarian customers, really disappointment. Waitress with 0 experience. I'm shock by the service , I am a fan of Sheraton worldwideMore

Thank Nadia O
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 6 days ago

Dear Nadia O, Please receive a warm greeting on behalf of the Sheraton Guayaquil Hotel. We thank you for your comments on your recent visit. We would like to apologize for the inconvenience with the service. You may feel confident that the food and beverage...More

Reviewed 2 weeks ago

This is by far the best hotel in Guayaquil. The service is exceptional even compared to hotels in U.S or Europe. Everyone pays attention to detail and the guest is king/queen here. Perhaps the only drawback is that they are in a busy street so...More

Thank pablo g
Reviewed 2 weeks ago

Everything was perfect as always. The staff here are among the best trained in all of Sheraton worldwide. I always feel like the most important guest in the whole hotel. I will not consider staying anywhere else in Guayaquil.

Review collected in partnership with this hotel
Thank phlashba
Reviewed 13 April 2018 via mobile

The Sheraton Guayaquil was one of the best hotel experiences I have had. The hotel has an airport shuttle, which is great as you get in and out of Guayaquil..as this place is literally a 6 minute ride away .. It’s location, bang opposite Mall...More

Thank phi4wisdom
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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 118 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 118 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (31)
Pool & Beach (8)
Dining (5)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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1KulaKat
16 January 2017|
AnswerShow all 4 answers
Response from Holly T | Reviewed this property |
Yes, 24 hours a day.
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Room Tips
"Very good cleanliness...."
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"All rooms offer a good view."
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"Facing away from the mall to avoid traffic noise. 3rd floor - in order to be able to walk to the spa for free..."
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"Junior suites in the hotel are very nice."
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