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All reviewsclose to the airportfour pointsthe club loungemall across the streetrestaurant offersfitness facilitynice mallmall del solbusy roadplatinum memberfree shuttlebusiness tripthe shuttle driverpleasant stayroom servicesushiminutes from the airport
Sheraton Guayaquil is my home away from home! All the people is extremely nice and specially Fernando Torres in the Excecutive flor makes my visit remarkable. His service and customer focus es fantastic, definitely the best hotel in Guayaquil.
I came with.my family.for mother days, they charge $45 , the food was very poor, no variety of food for vegetarian customers, really disappointment.
Waitress with 0 experience.
I'm shock by the service , I am a fan of Sheraton worldwideMore
Thank Nadia O
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 6 days ago
Dear Nadia O,
Please receive a warm greeting on behalf of the Sheraton Guayaquil Hotel.
We thank you for your comments on your recent visit. We would like to apologize for the inconvenience with the service. You may feel confident that the food and beverage...More
This is by far the best hotel in Guayaquil. The service is exceptional even compared to hotels in U.S or Europe. Everyone pays attention to detail and the guest is king/queen here. Perhaps the only drawback is that they are in a busy street so...More
Everything was perfect as always. The staff here are among the best trained in all of Sheraton worldwide. I always feel like the most important guest in the whole hotel. I will not consider staying anywhere else in Guayaquil.
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The Sheraton Guayaquil was one of the best hotel experiences I have had. The hotel has an airport shuttle, which is great as you get in and out of Guayaquil..as this place is literally a 6 minute ride away .. It’s location, bang opposite Mall...More