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Sonesta Hotel Guayaquil

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Traveller (84)
Room & Suite (70)
Dining (14)
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Overview
  • Excellent59%
  • Very good31%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“food court”(12 reviews)
“shopping mall”(14 reviews)
“direct access”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sonesta Hotel Guayaquil
Offers & Announcements: Save US$ 20 on select meals
Offers from Sonesta Hotel Guayaquil
Offers & Announcements: Save US$ 20 on select meals
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Nearby Hotels
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Reviews (1,013)
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165 results
Traveller rating
66
67
22
7
3
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LanguageEnglish
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66
67
22
7
3
Show reviews that mention
All reviewsfood courtshopping malldirect accessclose to the airportmall del solcenter cityalmond milkpleasant hotelroom servicehuge mallshuttle bussteam roommini barnext morningcomfortable bedslocation is greatbuffet breakfast
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1 - 5 of 165 reviews
Reviewed 1 week ago

We used a conference room and where guaranteed that the access to it would be open. Finally it was not and guests had to walk on the street to get to the venue. Also I left my bag before check in, and when I got...More

Review collected in partnership with this hotel
Thank BGriesbach
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 1 week ago

Dear Guest, Through these lines I would like to apologize for the inconvenient occurred with the conference room and delayed time for delivering yur bag. We are formally recognizing that this has been an unfortunate mistake. Allow me to extend our apologies on behalf of...More

Hotel's Favourite
Reviewed 23 April 2018

We arrived into the bus station ( short tazi ride) and left via the airport (courtesy shuttle bus) and had a great stay here. The buffet breakfast had a large choice and lots of fresh fruit. The rooms were very quiet and a good size...More

Thank LondonNefertiti
Response from Sonesta H, Director General at Sonesta Hotel GuayaquilResponded 24 April 2018

Dear Guest, We are grateful for having the time to let us your pleasant comments. It is very impotant for us to know how was your stay with us. Your evaluation will help us to continue providing you a high service that our guests deserves....More

Reviewed 2 weeks ago

Service, cleanliness, location, sleep quality and the room were very good, Value was average. Way-finding was confusing. Being connected to the mall was convenient and we appreciated not having to leave the hotel for our evening meal. We also appreciated access to the MegaMaxi and...More

Review collected in partnership with this hotel
Thank oberdacker
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 1 week ago

Dear Mr. Oberdacker, Greetings from Sonesta Hotel Guayaquil.Thank you for sharing your opinion on tripadvisor.com. We are delighted to hear that you had a great time at our hotel and that you enjoyed the service, location, sleep quality and cleanliness of our rooms. It is...More

Reviewed 2 weeks ago

First I want to say that I have stayed here before and would stay here again. It is conveniently located right next to the mall. The rooms are neat and comfortable and the staff is friendly and helpful. The breakfast buffet works well for our...More

Review collected in partnership with this hotel
Thank kimberleyann2018
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 1 week ago

Dear Guest, We are glad for sharing with us your experience during your stay. Thank you for writing us and let us know your comments about check in, pool area and because of the noise they are are extremely important because they help us to...More

Reviewed 17 May 2018 via mobile

Good breakfast , comfortable beds. Good place to go. Front desk can be improved. If you ask for late check out , make sure they change you key code. I went out for a minute and they blocked my entrance.More

Thank Karenyjohn
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 17 May 2018

Dear Mr.John and Mrs. Karen, Thank you for preferring Sonesta Guayaquil. We are very glad of your comments about the experience in our hotel, they are extremely important because help us to continue providing the best service that our guests deserve. On behalf of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 95 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#6 Luxury Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#6 Luxury Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (70)
Dining (14)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Family and Play Areas (2)
Questions & Answers
Ask a question
Pamr7777NY
27 July 2015|
Answer
Response from VikramadityaW | Reviewed this property |
yes the Shuttle is free.
0
Votes
Room Tips
"I'd try and get a room as high up as possible. Seems to be lots of activity at street level"
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"Request a room on top floors"
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"Ask for everything before get surprised!"
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"Look for a room at the points of the almond shaped floors. They are the quietest."
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