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6/8/2017 7/8/2017
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    Sheraton Jiuzhaigou Resort

    Jiuzhaigou Scenic Spot, Aba Zhou, 623402, China
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 88
    US$ 89
    US$ 89
    Traveller (284)
    Room & Suite (49)
    Dining (14)
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    Overview
    • Excellent22%
    • Very good49%
    • Average21%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    InterContinental Resort Jiuzhai Paradise
    1,169 reviews
    #2 of 201 hotels in Jiuzhaigou County
     
    YIHE International Resort Jiuzhai
    1 review
    #13 of 201 hotels in Jiuzhaigou County
     
    Country International Holiday Hotel Jiuzhaigou
    2 reviews
    #16 of 201 hotels in Jiuzhaigou County
     
    Jiuli Mansion Hotel
    1 review
    #24 of 201 hotels in Jiuzhaigou County
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (665)
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    1 - 5 of 287 reviews

    Reviewed 3 days ago via mobile

    I didn't want to expect too much, but the Sheraton name should count for something. Beds are pretty comfortable, but the bathroom was very cramped. Another issue was when I took a shower, the water did not go down the drain, and I was ankle...More

    Thank engj
    Response from SheratonJZG1, Manager at Sheraton Jiuzhaigou ResortResponded 2 days ago

    Dear engj, Thank you for sharing your valuable feedback which gives us the opportunity to further improve our service standards and facilities. Your feedback regarding our bathroom has been noted and we will immediately look into addressing this issue. We appreciate your time in sharing...More

    Reviewed 1 week ago

    Nice location (close to the entrance to Jiuzhaigou). Clean and in good condition. Buffet was good and changed from day to day. On the flip side, staff were not so attentive - tables were left uncleaned so customers were left to look for a fresh...More

    Thank Bruce J
    Reviewed 1 week ago

    This place has no air conditioning...almost. It was sweltering. We complained on the first evening of our 3 nights stay. A staff member came along with an A/c technician. He fiddled with something on the false ceiling - but really no perceptible change. The staff...More

    Thank Sriramagopalan D
    Response from SheratonJZG1, Manager at Sheraton Jiuzhaigou ResortResponded 6 days ago

    Dear Sriramagopalan D, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologize that your recent stay did not meet your expectations. We have highlighted this air conditioning issue to our...More

    Reviewed 3 weeks ago

    A large hotel with very comfortable western style rooms and facilities, at a very reasonable cost. Excellent décor. The buffet breakfast and dinner had a huge selection of Western and Chinese food. There is also a Chinese restaurant in the hotel. Unfortunately, the hotel does...More

    Thank NovaTravels-net
    Reviewed 7 June 2017

    The Sheraton is located less than one mile form the entrance to the Jiuzhaigou national park. The location is extremely convenient - it costs about 15-20 RMB (2-3 USD) to take a cab right to the entrance. I didn't have too much expectation to begin...More

    Thank x9nerx
    Response from SheratonJZG1, Manager at Sheraton Jiuzhaigou ResortResponded 13 June 2017

    Dear x9nerx, Thank you for taking your time to write this generous review of us. Providing excellent service is at the core of our service commitment to our guests and your kind words will definitely motivate the team to keep up our high standards. We...More

    InterContinental Resort Jiuzhai Paradise
    1,169 reviews
    #2 of 201 hotels in Jiuzhaigou County
     
    YIHE International Resort Jiuzhai
    1 review
    #13 of 201 hotels in Jiuzhaigou County
     
    Country International Holiday Hotel Jiuzhaigou
    2 reviews
    #16 of 201 hotels in Jiuzhaigou County
     
    Jiuli Mansion Hotel
    1 review
    #24 of 201 hotels in Jiuzhaigou County
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$ 83 - US$ 158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Jiuzhaigou County
    • #1 Top resorts Hotel in Jiuzhaigou County
    • #3 Best Value Hotel in Jiuzhaigou County
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 482
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Ctrip TA, Starwood APAC, Travelocity, Agoda, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Sheraton Jiuzhaigou Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Sichuan >
    • Jiuzhaigou County
    • Also Known As
    • Sheraton Jiuzhaigou Hotel Jiuzhaigou County ,
    • Jiuzhaigou County Sheraton
    Add Photo Photos
    Traveller (284)
    Room & Suite (49)
    Dining (14)
    Pool & Beach (1)
    Hotel & Grounds (227)
    Bathroom (18)
    Business Centre & Event Rooms (3)
    Nearby
    YIHE International Resort Jiuzhai
    1 reviews
    11.01 km away
     
    InterContinental Resort Jiuzhai Paradise
    1,169 reviews
    14.97 km away
     
    Country International Holiday Hotel Jiuzhaigou
    2 reviews
    6.97 km away
     
    Jiuli Mansion Hotel
    1 reviews
    2.55 km away
     
    Nearby Restaurants
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    Rong Ba XiongDi
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    .25 km away
    ManJiangHong Restaurant
    5 reviews
    2.44 km away
    Nearby Attractions
    Jiuzhaigou Natural Reserve
    4,115 reviews
    1.72 km away
    Tibetan Barley Horse Trekking Adventure
    24 reviews
    7.14 km away
    Jiuzhaigou National Arts Center
    304 reviews
    6.97 km away
    Shuzheng Valley
    51 reviews
    5.05 km away
    Ask a question
    Questions & Answers
    WorkTravelBalance
    2 April 2015|
    Answer
    Response from SheratonJZG1 | Property representative |
    Yes, the high speed internet access is available in all of our guest rooms, as well as WIFI. Due to the special location of Jiuzhaigou, the WIFI signal is not stable. In-house guest can always call our Guest Service Center... More
    0
    Votes
    gomed
    24 March 2015|
    AnswerShow all 2 answers
    Response from SheratonJZG1 | Property representative |
    Dear guest, Shuttle service is not available in our hotel. If you need any private transfer services, you can contact our concierge department. (Jiuzhaigou.Concierge@starwoodhotels. com) Best regards, Renee
    0
    Votes
    Room Tips
    "Try a different hotel - despite its central location the traffic is so bad in Juizjaigou it does not matter..."
    Read review
    "Try the Turkish Hammam (spa)"
    Read review
    "Taxi drivers will try to overcharge - ask for meter or max 10RMB to the Park entrance still higher than the..."
    Read review
    "Thoroughly inspect room before agreeing to take it."
    Read review
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