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The hotel ticks all the boxes, I wanted to make special mention of the customer service manager, Nancy Li.
The first night in Dandong we went to the typical North Korea restaurant close to the Broken Bridge which is very touristy and the service and...More
A beautiful hotel, good looking room, nice fitness. Unfortunately the rooms are 27 degrees without opening air conditioning. And when opening there is no cold wind.
Final result: sleep with open window and curtain, while the temperature dropped outside to -16 degrees Celsius.
Response from Kyle Z, 公关经理 at Wanda Realm DandongResponded 9 February 2018
Dear guest: Welcome to Dandong and many thanks for choosing Wanda Realm. Hope you had a wonderful stay here except for the air conditioning, I sincerely got it a real annoying when you tried many times without any difference. So sorry about it and I...More
IMO - This is the best hotel in Dandong. Centrally located, close to the express train station and next door to Dandong's best shopping/restaurant complex (Wanda Plaza). The rooms are spacious, comfortable and modern. Restaurants on the 2nd floor are of a good standard. Service...More
Thank Peter F
Response from Kyle Z, 客户关系经理 at Wanda Realm DandongResponded 6 November 2017
Dear guest: Warm greeting from Wanda Realm Dandong. Thank you for choosing us as your ideal stay place, and also for your kindly feedback. We will keep trying to improve our service and looking forward to seeing you again.
The grand operatic foyer along with the subsidiary galleries and foyers in this hotel must house a measurable proportion of the world’s stock of chandeliers. The facility here is surely impressive yet, unusual for deluxe hotels in China, manages to stay within the bounds of...More
2 Thank Tedstravelblogs
Response from Kyle Z, 客户关系经理 at Wanda Realm DandongResponded 18 September 2017
Dear sir. We are so appreciated for your valuable suggestions. Our team shall spare no effort to rasie our awareness of service though strengthning our training, and adjust our food display. Wish you will have a great experience on staying at our hotel next time.
Beautiful high ceiling lobby, something increasingly rare now given construction costs. It accurately tells visitors that the hotel is a 5 star hotel. Rooms are new and well appointed. Location is excellent, in the area south of the train station in a section that was...More
Thank Clarence K
Response from Kyle Z, Public Relations Manager at Wanda Realm DandongResponded 8 May 2017
Dear Clarence, Welcome to Wanda Realm Dandong. It’s a great honor that you got a wonderful staying here, and thank you for all your great comments. By the end of 2020, Wanda Hotels and Resorts will have and managed about 160 hotels both in China...More