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Sheraton Birmingham

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Sheraton Birmingham
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884 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Birmingham
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Showing 880: English reviews
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2013 via mobile

I have been traveling to BHM every week since last 6 months and wanted to try out this property for a change. The decor of the hotel is quite dated and staff are not too helpful. The rooms felt dirty and the bed sheets were not put on properly. I opted for the green choice program, however, it has more... More 

Helpful?
1 Thank excalibur0615
Topeka, Kansas
Level Contributor
113 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 December 2013

My lord, this is really one of the worst visits, and the nights still young. I just don't even know how or where to begin. Maybe from the arrival. Yes, we arrive by bus and the front landing is more than large enough to accommodate a bus to unload 40 people and all of there bags and still not inconvenience... More 

Helpful?
2 Thank dkrug10042
Florence, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 November 2013

Let's just be honest; I'm the kind of guy that prefers getting the most out of every dollar I spend. 2/5 based solely on spending too much for getting too little. I can't imagine a life where this hotel is a good deal. I mean, if $10/day for internet and $12/day for parking is chump change for you, this hotel... More 

Helpful?
1 Thank James T
Mark N, General Manager at Sheraton Birmingham, responded to this review

Dear Jn T, Thank you for taking the time to share your feedback about your recent stay at our hotel. I would like to extend my most sincere apology to you for the aspects of your stay that we did not meet your expectations. We are disappointed to read about your experience regarding the Internet and parking fees. However, we... More 

Athens
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 November 2013 via mobile

Stayed there for a conference. It was nice and convenient. Room was average, food from the restaurants in the hotel were also average. It was close to restaurants downtown. Hotel staff was very nice and helpful.

Helpful?
1 Thank ARoweAthens
Mark N, General Manager at Sheraton Birmingham, responded to this review

Dear ARoweAthens, I would like to thank you for your recent stay and for your candid comments. Your comments are constructive and we will find them useful during future planning. We hope for another opportunity to demonstrate that we're more than just an average hotel by exceeding your expectations. Warmest Regards More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 November 2013 via mobile

We stayed here for a conference. The hotel and rooms were clean and the staff was nice. The tv in our room didn't work and they sent someone to work on it at 10pm. The parking deck was was about a 10 minute walk from the hotel lobby and about 15 minutes from our room. There was also a concert... More 

Helpful?
1 Thank Rob3122
Raleigh, North Carolina
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 November 2013

Average for a major high rise. Beds and bedding including pillows was the best feature. Everything else if AVERAGE at best and just OK and like most major high rises everything is expensive and nothing (absolutely nothing) is complimentary. From the common forgotten item to the internet it all costs and costs a lot. Staff is very friendly but Customer... More 

Helpful?
2 Thank Traveler T
Mark N, General Manager at Sheraton Birmingham, responded to this review

Dear traveler t, Thank you for taking the time to post your review. We are disappointed to learn about the issues you encountered during your stay. From a service standpoint, I can assure you that your experience has not been representative of our hotel’s high standards and we sincerely apologize for this. We must also apologize for the inconvenience of... More 

Westerville, Ohio
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 November 2013

Connected to the Birmingham Convention Center, one might think this hotel would have a better handle on the needs of business travelers. As we stated checking in (a group of 5, in a conference of hundreds!), the Sheraton Birmingham had us worried about billing, attention to detail, and efficiency. Although the front desk staff was great, the reservation department needs... More 

Helpful?
1 Thank Pat W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013 via mobile

Stayed here for a show at the convention center. Room was pretty good, beds where comfortable but they seemed to be smaller than regular double beds. Two adults would find them pretty cramped. Ate at the hotel restaurant a few times and the food and service was great. One night we were late getting dinner and got there just before... More 

Helpful?
1 Thank Tom V
Mark N, General Manager at Sheraton Birmingham, responded to this review

Dear Tom V, Thank you so much for sharing your experience at our hotel. We take great pride in the ability to accommodate any guest in any situation. Thank you for mentioning our staff and the quality service you received while in residence. Carolyn and her efforts were communicated to her direct leadership team and she will be recognized for... More 

Saipan, Mariana Islands
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 November 2013

. . . so you know what you're getting. The room was very comfortable, and the service was friendly. I stayed on a club floor, and the club lounge was a good place to hang out, get some work done, and enjoy the food offered. The hotel itself is not in the center of things, but public transportation (the Dart)... More 

Helpful?
1 Thank mwhitespn
Mark N, General Manager at Sheraton Birmingham, responded to this review

Dear mwhitespn, Thank you very much for sharing the things that made your visit at the Sheraton Birmingham Hotel exceptional. It is kind words like this that make our staff proud to provide memorable experiences time after time again. Warm Regards More 

Seminary, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2013

I stayed at the hotel with a friend to attend a concert. Nice stay or so I thought at the time. When we checked out we paid our account,she paid her part with cash and I paid with debit card. When I check my debit account the next day, they had charged me twice for the room. So I called... More 

Helpful?
1 Thank Dbullock1
Mark N, General Manager at Sheraton Birmingham, responded to this review

Dear Dbullock1, I am very sorry you had the experience you did and assure you I have spoken with the necessary department heads to ensure that a situation like this does not occur again. We strive to provide the best customer service experience possible, and although we may have missed the mark this time we hope you will give us... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Sheraton Birmingham Hotel has 123,000 sq ft of updated event space and is connected by skywalk to Birmingham/Jefferson Convention Complex. We're home to Birmingham's largest ballroom (25,000 sq ft). ... more   less 

Additional Information about Sheraton Birmingham

Address: 2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
Region: United States > Alabama > Birmingham
Price Range: ₹ 8,182 - ₹ 17,455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Birmingham 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Birmingham Hotel Birmingham
Birmingham Sheraton
Hotel Style:
#2 Green Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Birmingham staff and other travellers.
3 questions
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Nashville, Tennessee
5 months ago
over a year ago

See all questions (3)

Questions? Get answers from Sheraton Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't pay extra for club level. The lounge is not worth the extra money paid.”
 of 5 bubbles Pyx44, 6 Nov 2016 | Read review
“Our room was on the 16th floor - with a dog! Ask for a lower floor.”
 of 5 bubbles missmadam_10, 5 Nov 2016 | Read review
“not sure. However, i will ask for a room with a balcony next time”
 of 5 bubbles ilyscia, 31 Oct 2016 | Read review
“Don't get Club Level accommodations if you want a decent meal!!!”
 of 5 bubbles norrisp69, 31 Oct 2016 | Read review
“You have to go up escalators to elevators to get to all rooms.”
 of 5 bubbles jackieg481, 18 Oct 2016 | Read review
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